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Most Liked Positive Review
Missing a few key features.
I picked this microwave because of the convection oven feature. I expected that this microwave would have all of the features of other lower-end microwaves+ the convection oven, but it's actually missing some...Read complete review
I picked this microwave because of the convection oven feature. I expected that this microwave would have all of the features of other lower-end microwaves+ the convection oven, but it's actually missing some obvious features my cheap microwave had. 1. There is no 1-button cook function. Before, I could push just "1" or "2" and so on to automatically cook on high for 1 or 2 minutes. Now I have to enter 1-0-0-start to cook for 1 minute. 2. At the end of every cooking cycle, to go back to having the clock displayed, I have to push "cancel". Otherwise, it displays a messaging telling me to enter more time to continue cooking on the same program, and then eventually displays COOK and 00:00:00. 3. The fan comes on very loudly for all microwave cooking. I expected this for the convection oven, but even for a 10 second microwave cooking, the fan comes on and the metal vent flap blows open (it vents to the outside, which is good). It's loud enough that even on low, you can easily hear it in the next room. On the plus side, 1. Once the cooking completes and the end time starts to beep, if I open the door it stops beeping. 2. It cooks fast. 1:30 seconds brings 1 cup of water to a near boil, 2 minutes cooks a bowl of oatmeal. 3. It comes with a metal stand and rack for use in the convection mode and also a plastic steamer pan. 4. It's possible to turn the beep and end timer off, if you want. You'll know it's done when the fan sound stops. So I can recommend this microwave if you really want the convection oven (and if you're hard of hearing, that's even better), but be warned about the missing features.
Most Liked Negative Review
Poor features and venting
We bought this in January as part of a kitchen remodel; I really wanted an over-the-range micro/convection combo that vented outside, and took a chance on this one. I've been very disappointed....Read complete review
We bought this in January as part of a kitchen remodel; I really wanted an over-the-range micro/convection combo that vented outside, and took a chance on this one. I've been very disappointed. First, the lack of "one-touch" quick cook for 1-6 minutes, which I thought I wouldn't miss after I got used to it, turns out that the rest of the disappointing features just amplify that lack of convenience. Second- this microwave does not vent the steam that builds up inside the unit during cooking, so when you open the door, steam billows out, and the entire inside of the microwave is covered in moisture, requiring you to wipe it out completely every time. Third, the preprogrammed options for cooking and reheating, and the order they scroll through, are silly. Under "cook", one of the first options is french toast. Seriously? I don't know anyone who cooks french toast in a microwave. Frozen vegetables, one of the most common things to cook in a microwave, doesn't scroll by until the 5th option. The convection options, one of the key reasons I bought this, are also relatively useless. I wanted to use the convection feature to minimize "microwaving" as much as possible, but the things I want to cook are not listed. Specifically, squash, like acorn or butternut. When it finishes cooking, instead of going back to clock, the display asks you to entire more time, and doesn't go back to clock until you press "cancel". If you do nothing, it continues to "ask" you to enter more time, and more than an hour passes before it will at last return the clock display. During the "add more time" display, even the ONE quick cook option, 30 seconds, no longer works as a one-touch option. I have been through all the setup options, and there is no way to have it automatically return to clock after cooking. But the first two are the biggest disappointments, and I wonder how long until the insides deteriorate or rust from all the moisture accumulation. That last one, in my mind, is a serious design flaw, and now I'm stuck with it. Along with all the other annoyances and inconveniences.
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Reviewed by 71 customers
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Solidly built and ample power
Comments about Whirlpool Gold Stainless Steel Microwave Hood Combination:
Overall very pleased with this appliance. My only complaint, and this may seem trite, is that the touch pad is not lighted. In low light situations one must turn on room lights to see the settings. I guess there is another; the fan is noisy. Our bedroom is behind the wall where the microwave is mounted and the noise is very noticeable.
Bottom Line Yes, I would recommend this to a friend
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Like the product
I wish the manual was more detailed. I really like the appliance but I like to read about the options on the oven.
Love this microwave!
from Ocala, FL
This microwave does everything it says that it does. I love the convenience of having two "ovens" in one.
from Glenview IL
We recently moved to a new home. In our previous home we had this same model Whirlpool microwave and loved it. Upon moving in we immediately replaced the microwave with a new Whirlpool! Love it!
Not sorry, but...
I'm not sorry I bought this, however there is nothing in the manual on how to work with the convection. When you turn it on it defaults to 4 hours. I have a college degree and can't figure out how to make it run fo 10 minutes to heat my pizza. There was a minor dent in it when I got it. Judging by the location and the good condition of the packing material I assume it left the factory that way. All that said we do like the ability to use convection, the company just needs to take the time to work on drastically improving the operating instructions. I have read several reviews that state this - I just wonder if the company reads them...
An upgrade to my old GE that works great for me.
from The Villages, FL
I can use all my old manual entry times for cooking, just adjust a little for the 1100 watt ouput.
great spacesaver convection oven
love the fact of the fact of the triple convenience with exhaust hood, microwave, and convection. especially on holidays when there are twenty or so people here.
(1 of 1 customers found this review helpful)
from Maplewood, NJ
Love this microwave. It has a lot of nice features and everything works great so far. I like the sensors that automatically reheat the food and it's easy to clean. I haven't really used the convection oven yet, but I can't wait to test it out. I definitely recommend this product.
Very satisfied with this oven but directions for convection use not sufficient
from Johnstown, PA
Very pleased with everything about his oven except there are not specific enough directions for using the convection oven, just a few general. I needed to know if I could use a metal pie pan but the directions did not address anything but a baking dish. Can I use metal or silicone pans or does it have to be microwavable glass? How much should I decrease the baking time if I use the manual setting?
from El Paso, TX
We have a single (large), built-in oven in our house. We have found this to be inconvenient when you want to bake / broil multiple items, especially around holidays. We replaced our regular, over the range microwave with this fantastic, large convection / microwave combo. Didn't have to tear up cabinets to add another standard oven and this has a lot more capability and flexibility than a standard oven. Saved a ton of money by avoiding cabinet work and the cost of a standard oven. In fact, we have only used our standard oven to broil in the last month.
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