Average Customer Reviews
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Motor and Agitator
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(based on 70 reviews)
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Most Liked Positive Review
All around best machine, both washer and dryer
I bought washer and dryer, it is easy to use, great settings for all different washes, enjoying every time I use (use it much much less than the top load, electricity and...Read complete review
I bought washer and dryer, it is easy to use, great settings for all different washes, enjoying every time I use (use it much much less than the top load, electricity and water bill lowered), quiet machines (in beginning kept on going back to use if machines are working), very happy with all the options that is has, can over-ride the machine if I want water colder or hotter, spin lower or higher, extra rinse if I need to (used extra rinse in top load), door locks when it starts washing (cannot open while in use), used the dryer steam to clean all the stuff animals (Wow). Now the kids want to do laundry, an Amazing product. It's worth the money.
Most Liked Negative Review
Leaks badly when washing towels
We have had our WM4070HVA washer for about 6 months. Within the first week, our washer started leaking sudsy water when processing towels (i.e., during the rinse cycle). The leak would...Read complete review
We have had our WM4070HVA washer for about 6 months. Within the first week, our washer started leaking sudsy water when processing towels (i.e., during the rinse cycle). The leak would occur from an overflow port in the rear. The overflow port is under the hot and cold water connections. An LG service technician reviewed our unit. He replaced a check-valve behind the overflow port. Odd, given that this unit was brand new. But he was trying to cover all possible root causes. He also told us to reduce the amount of detergent we use. In response, we reduced the amount of detergent we use. The problem still persisted. Then, we changed detergent brands but maintained the reduced amount of detergent. The problem still persisted. We called LG Service which sent a second LG technician. The LG technician said we needed to reduce the amount of detergent we use. In light of our efforts, his recommendation was ridiculous. Above the detergent tray, LG has placed a sticker that reads, "Designed specifically for HE detergent". We use HE liquid detergent. The detergent tray is marked with graduated lines that correspond to "Normal" and "Maximum" size loads. We never exceed the lowest graduation mark for "Normal", and often use detergent levels below this mark. Note that the lowest graduation mark for "Normal" is the lowest mark on the tray scale. My wife and I have tried manually to determine the proper amount of detergent for towels. But because the WM4070HVA changes the water amount based on the weight of the towels, any "experiments" we run are hit-or-miss. Of course, if we use too little detergent, the towels are not properly cleaned. WM4070HVA is, unfortunately, poorly designed. First, the graduated lines should be useful for all load cycles. That includes the "Towel" cycle. Second, the overflow system and its associated components should be more robust to various detergent concentrations. If LG specifies a "Normal" graduation in the detergent tray, then the overflow system should be able to handle that when towels are washed. Period. The design problem with the WM4070HVA is simple: It weighs loads to determine the proper amount of water, but then does nothing to determine the matching amount of detergent. The user is left to figure it out. Unfortunately, it is virtually impossible to know the amount of water added into the drum - especially since the water is added after the cycle starts and the door locks! WM4070HVA is an expensive washer. At this price level, LG should have incorporated an automatic dispensing system. The system would work as follows:  The unit weighs the load to determine the proper amount of water,  The dispensing system determines the proper amount of detergent, based on the cycle selected and the amount of water,  The water is dispensed into the drum and the drum starts agitating the load,  The dispensing system removes the appropriate amount of detergent from a detergent reservoir,  The dispensing system dilutes the detergent with a predetermined amount of water. The predetermined amount of water takes into account the water already in the drum.  The dispensing system adds the diluted detergent into the drum while the load is being agitated. In this design, the user only needs to check the reservoir to make sure it is full of detergent.
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Reviewed by 70 customers
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(1 of 1 customers found this review helpful)
from Bellingham, WA, USA
Comments about LG White TurboWash Front Load Washer:
We've had this product for approximately 2 months and we have been very happy with it. The water and detergent usage has been extremely reduced from our previous machine. Plus the cleanliness of our washables have improved.
Bottom Line Yes, I would recommend this to a friend
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Fast, functional, and modern
from Philadelphia, PA, USA
This is the best washer I've owned in terms of quiet and features. The controls can be a little fiddly, and it's irritating that some of your preferred settings (i.e., wash temperature) aren't maintained without creating a "custom wash" program. It's also been stinky from day 1 - even after using Affresh. (I've only ever owned front-loaders, and know to keep them open & dry after every use.) However, the clothes don't smell when dried, so I'm calling this a minor irritation.
Performs great with no disappointments
My first new washer and dryer in years and I'm very happy. Ease of operation, end result, quiet, nice looking, efficient with water and energy. I haven't tried all features yet, but all I use perform nicely. I love the hand wash feature - no more washing in my sink. I don't guess the load size any more, the machine does it for me.
from Frisco, TX, USA
Bottom Line No, I would not recommend this to a friend
from Millsboro, DE, USA
Love it, my wife can't get over the features and the performance!!!
from Maylene, AL 35114, USA
I researched for 4 months before buying this washer and dryer and couldn't be happier with my decision to get this set. Great price, great features, stunning designâ€¦ and most importantly, it cleans my clothes better than I could've ever imagined a washer could. Absolutely in love with my new lg washer and dryer. Have had for 6 months now and not a single complaint.
(2 of 2 customers found this review helpful)
I almost didn't buy it
from St. Louis, MO, USA
I lost my LG washer and dryer in a house fire. I was not wild about it. I always felt like it used so little water the clothes were not clean. So I almost didn't buy LG again. But I did a lot of research on this machine and read lots of reviews. I am very glad I bought it. It is wonderful. Clothes get clean. Uses just the right amount of water so energy efficient. I am so happy I bought this one. It's great.
Quiet, efficient and awesome
Very quiet and saves water usage. Has many features for all laundry types to include your very delicates. Can accommodate those big bulky comforters easily. The maintenance to upkeep it is very minimal and real easy. Love this washer and all that it does. A must have item.
from Newbury Park, CA
Our old front-load washer finally gave up the ghost, and the search was on...had a lot of feedback that the new LG washers were excellent machines and a good value. It was a bit more $ than we originally planned on, but well worth it. A great machine. Quiet. Works great. It doesn't "travel" like our old machine and when it says 10 minutes left, it really means 10 minutes left.
love turbo wash and steam option.
from Jersey City, NJ, USA
Excellent product - Love the turbo wash and steam wash option .display is amazing and user friendly -initially was a little difficult to remember all the options .Large drum for bigger loads
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