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(based on 11 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
A great dishwasher
I love this dishwasher. It is extremely quiet and has a great water softener feature. I live in a town that has very hard water and all my dishes and glasses were stained with...Read complete review
I love this dishwasher. It is extremely quiet and has a great water softener feature. I live in a town that has very hard water and all my dishes and glasses were stained with my old dishwasher. Now they come out crystal clear. What a great design feature. Thanks KitchenAid.
Most Liked Negative Review
Poor quality construction
The wheels on the shelves are poorly made and break easily. I have replaced two sets and machine less than 2 years old. This time I purchased a spare because I know this is...Read complete review
The wheels on the shelves are poorly made and break easily. I have replaced two sets and machine less than 2 years old. This time I purchased a spare because I know this is going to continue happening.
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Reviewed by 11 customers
Displaying reviews 1-10
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from Tucson, AZ, United States
Comments about KitchenAid Superba Series Stainless Steel Built-In Dishwasher:
Quietest dishwasher I've ever owned. Love it. Cleaning takes a surprising amount of time
Bottom Line Yes, I would recommend this to a friend
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from Wisconsin Rapids, WI, United States
We bought this because we were happy with the kiitchenaid in our old home
A disaster from day one
from Los Altos CA
After owning a KitchenAid dishwasher for 10 years, I automatically replaced my old one with a new model. It never cleaned the dishes properly. After many visits from authorized repair people, each of whom had a different excuse for why I was not operating the machine properly (too much detergent, water not preheated, water too hard, and on and on...), the dishwasher was out of warrantee and I was stuck with it. After two years, the expensive-to-replace pump failed and I decided to replace this lemon with a dishwasher half the price, which worked perfectly. I will never spend the money on a KitchenAid product again.
Bottom Line No, I would not recommend this to a friend
Great Job Cleaning Dishes
from New York, NY, United States
Bought it several months ago and so far so good!!!
Does a good job
from East Meadow, NY, United States
I like that it is a very quiet machine since I live in a small apartment.
We really like this Dishwasher, BUT...
from Tempe, AZ, United States
We have had this machine for 2 1/2 years now. My wife and I did quite a bit of research before purchasing this machine and it paid off. We live in a very hard water area and when we ran across this machine we both said, "Problem solved." Our dishes previous to this machine always came out looking hazy. There was a white mineral film over everything, regardless of the detergent or spot removing agents used. This machine cured the problem. Until... We had the machine worked on because the little status display above the handle slipped down. We had no idea what status the machine was in. Well as it turns out, the company that was sent out to repair the display said they could only replace the whole controller. It seemed odd to me that you would replace a $500 controller just for the $.25 bezel. My gut felling was correct. After the repair, the dishwasher was totally inoperative. They put in the wrong part. They said it would take a week for the correct one. Now folks, it doesn't take a week to get around the world. I called Kitchen Aid directly and they had some one to my home the next day. They replaced the part and we were up and running again. Unfortunately, the bezel has slipped again. This bezel has words printed on it, that sits over a panel of lights that light up the word and it tells you the status. Now it seems petty, but really, with the technology in this machine, you would think that Kitchen Aid would get this part right. I would really like to see what the RED, BLUE and GREEN lights mean.
from Framingam, MA
I paid quite a bit for a Kitchenaid dishwasher, but didn't realize how expensive it would be... After 18 months it started leaking. I paid for a repair man to replace the gasket. A bit later one of the wheels supporting the top shelf broke. I could replace it myself. The part costs $15, but the reviews indicate that this part is likely to fail every few months. After running a load of dishes, there is still soap clinging to the glasses. I paid extra to have a door that displayed some status, and had the buttons in front. But, if I brush by the door, the machine thinks that I pushed a button. I need to turn on the control lock when I run the machine so that I won't accidentally cancel the cycle, but it is hard to tell when I turned off the lock. If I open the door during a cycle when the lock is set, after I close the door, the machine beeps at me until I unlock it. My previous Maytag dishwasher held many more settings, cost 1/3 the price of this one, and lasted 12 years with maybe one repair. After less than 2 years I am considering replacing this unit with a model from a different brand.
(2 of 2 customers found this review helpful)
Happy with my choice of this product.
from Georgia, USA
This dishwasher does a superb job of cleaning dishes. My crusty casserole dishes are completely clean even without using the pot-scrubber feature. I use the heated drying feature and everything is completely dry. I don't rinse my dishes before loading, no need to. It holds a very big load, too. Even my tall glasses that I always had to hand wash before. When minor design changes are made I would recommend making the handle for the silverware tray curved or rounded because water will lay on the flat handle. I just soak the water up with a sponge before unloading. I researched for months before I purchased this dishwasher and I am happy with my choice.
from Norman, Oklahoma
This is a great dishwasher. I have really hard water where I live and this dishwasher has solved all of my problems and made my glass wear sparkle. My dishwasher is a little over a year old and the wheels on the racks are beginning to squeek a bit. I feel like Kitchenaid needs to promote this dishwasher more. None of the major appliance box stores had this one and I went to a builders supply store and even then the salesperson did not think that Kitchenaid made a dishwasher with softner in it. I had done the research but many people just go to the nearest store and buy something. My son plans on purchasing one for his home in the near future. Great product. Let's keep manufacturing it.
(6 of 7 customers found this review helpful)
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