Average Customer Reviews
Energy Star Rated - No
(based on 208 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great features but not as good as previous model
We bought a new house and replace all the appliances with pretty much the same appliances we had in our old house, which should tell you how much we loved our old (2yr...Read complete review
We bought a new house and replace all the appliances with pretty much the same appliances we had in our old house, which should tell you how much we loved our old (2yr old) appliances. All of them are great quality and we love our choices, Maytag - you have come a long way. However, the fridge has had some features removed. In two years the price has gone up but you can no longer get the LCD display with water metering system and ice in the door, at least that I can see. This was a great and very handy feature, one that should be available on your top of the line model. If you had it two years ago you need to have something like it now for more money. The only other grip is the dispensing unit, its a single activator which means the water is infront of the ice and if you activeate the water with the glass it overshoots the glass. Get the two dispense point (one for ice and one for water) door. No such thing as a perfect fridge, but this one is close, if it had a couple of the features of our old one I'd give it a perfect rating.
Most Liked Negative Review
New Refrigerator - Ice Maker Issues
Overall we really like the design of the refrigerator - style, features, performance and noise level. After only a few months of service, we are having ice maker issues. The ice maker...Read complete review
Overall we really like the design of the refrigerator - style, features, performance and noise level. After only a few months of service, we are having ice maker issues. The ice maker leaks water into the ice storage bin which runs down the inside of the door into the storage door bins. Ice buildup is forming at the back of the ice maker inside the refrigerator. The service technician reports that a factory service "heater" kit is in process. So far no update from the factory or the local service company on when this kit will be available.If you purchase this refrigerator beware of the ice maker issues and verify that the design fix has been incorporated into this model.
Reviewed by 208 customers
Displaying reviews 1-10
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Run Away From This Refrigerator
By Run away from the Maytag Fridge.
from Rochester NY
Comments about Maytag Black French Door Bottom Freezer Refrigerator:
I would give this refrigerator zero stars if I could. I have owned it for 3+ years and have had multiple issues from a leaking ice maker to extremely loud noises coming from the motor. When you call the service department for help they say "We can't request a service call for a loud noise. You must first defrost it and if it is still making noises call back". This has occurred 3 times in 3 years. I'm done. Do yourself a favor and find yourself another option.
Bottom Line No, I would not recommend this to a friend
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Frig broke - interface part discontinued!!!!
By Living Out of a Cooler
from Bridgewater, NJ
My unit is now 2 years old and after many, many visits from the repair guys, the interface has died. But wait, it gets better; the part has been discontinued. I have been without a frig for 5 weeks. Does anyone really care? Not really. Thank God I have the extended warranty. Tonight...shopping for a new frig.
from Cleveland, TN
I bought it about 3 years ago and love all the room it has inside
Bottom Line Yes, I would recommend this to a friend
Waste of money
This refrigerator came with our home and is only 3 years old. It already needs a new compressor and evaporator. It has continuously had ice build up on the inside of both the refrigerator and freezer compartments. Maytag will also not cover the cost of labor so we will be out almost $500 to fix this. I would not recommend this product nor any other Maytag products based on their lack of effort to help with this repair.
Love the unit
I have had the unit over a year an it's been great
The Worst Product I Have Ever Owned
By Jen the Maytag Hater
from Syracuse, NY
We bought this refrigerator along with 2 ovens and the coordinating dishwasher while renovating our dream kitchen 2 years ago and were so thrilled with the purchase. For about 2 weeks. Then it began spitting ice out randomly on my dream hardwood floors. Maytag responded right away with a technician who replaced the ice maker, no problem. (Their technician damaged the hardwoods to the point that they had to be replaced, but I was still wide-eyed and optimistic at this point)Fast forward 18 months and suddenly, the ice maker stops making ice again. So, I again call Maytag and agree to pay $250 for an extended warranty and service agreement to fix the ice maker. I won't bore you with the details of the next 3 months of my life calling Maytag, dealing with the technician in my house weekly, the mold in my family refrigerator, the leaking all over those hardwood floors again, the endless hours on hold with Maytag. But I will tell you that right now that refrigerator is in my kitchen, the freezer is currently at 65 degrees, there's still no ice, there are over $1000 of parts on order for it, it makes a bleeping noise every 30 seconds and Maytag tells me I just need to go through their process and be patient. I have 3 teenagers and haven't had a working refrigerator for over 3 months, my floors are ruined, I have food in coolers in my garage, but I should just be patient. Please don't buy a Maytag or Whirlpool product. I can't wait to see what happens to my dishwasher and 2 convection ovens. At least I know I can count on Maytag to stand behind their products. If you're waiting for that Maytag man to show up......don't bother.
Images shared by Jen the Maytag Hater
Surprise! Looks what hides under my veggies!
This is just some of the mold and water that hangs out in the bottom of my fridge
Well laid out design but ice maker performance is poor
By Navy dad
from Loomis CA
We've had this for over a year and our only complaint is the ice maker. Makes ice very slow.
from Savannah, Georgia
While under initial warranty had 3 repair calls which were only temporary fixes. Since then, without extended warranty (had read this product wouldn't require it) have had three more visits from repairmen to no avail. Ice maker is completely down and frost at the bottom of both sides of freezer door builds up continually. Am completely disappointed with this unit and am considering selling it after three years. I have two other Maytag products in my house and when time to replace them I will not buy Maytag. Michael Gilpin
Meets all our needs
By Ted the Retiree
from Manteca, California
Purchased the refrigerator about a year ago. To date there hasn't been any problems and it totally meets all our needs.
I love this refrigerator
from Reno, Nevada
The freezer on the bottom is a first for me and I Love it. The ice on the door fills a glass fast.
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