Average Customer Reviews
Energy Star Rated - No
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(based on 115 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
FANTASTIC - love this washer
I purchased this washer and could not be happier. I love the soft close lid, detergent dispenser and delayed wash. Its also easy for my kids to use - 16, 14, and...Read complete review
I purchased this washer and could not be happier. I love the soft close lid, detergent dispenser and delayed wash. Its also easy for my kids to use - 16, 14, and 10 (they now want to do the wash as they can get everything they want done in one load). My husband is happy with the load size and the cleaning. Its also very quiet. We have noticed a drop in our water bill too - happy dance! I've had three washers in my history - first got brand new 20 years ago. Loved it for size. When we moved we left it. The washer in the second house was a piece of junk and lasted less than a year. This one is beyond my expectations for the price. (buy the way - got scratch/dent model. HIGHLY recommend this - if someone wants to tell me my washer has a small dent in the front then they can get their tushie out of my laundry room! I'm all for saving some money.) To address concerns of others: - low water. That is how its designed. Everything I've put into it - including a queen size comforter - was cleaned very well. Nothing was dry when it came out. The spin cycle does an excellent job and thus the drying time is less - more money savings for me! - long wash time. This washer holds 2x the load of my old washer and takes about 1/2 more time to wash. As a result I'm getting far more wash done at one time. I can adjust the time of wash based on controls on the machine. Quick wash is also an option - I've done it twice and worked great. Clothes were adequately clean - these close were not stained bad, just needed a fresh clean and I'd missed them in a previous load. I'd not do it for heavily stained items. - Items don't get wet. I watched a particular item as it agitated through the cycle. The item came to the top through the center and went back along the side several times in 10mn (I did not watch the whole cycle). Kinda fun to watch (yes, I'm a boring mom) - bad stain removal. Not a problem. My husband is a mechanic and there are lots of deep stains on his clothes. Pre-soak feature is great - I don't have to remember to come back. There as not been a single item that I was unhappy with the clean. There are some items that I knew would not come clean well - but it did an excellent job. I also use quality name brand detergent. - rips clothes. Nothing at all. Actually better than my old washer that would tangle items together. I've only had it a short time, but not a hint that this is an issue. - out of balance. Only one time has it gone out of balance. I had two king size pillows in it along with some pillow cases. Adjusted the load and worked fine. I can guarantee you this would have happened with my old washer several times during a wash. - detergent residue. Not happened once. I make sure I'm using HE soap and only use the appropriate amount for the size of the load. How do I determine? I use the detergent cup level mark for the right size load - small load, medium load, large load. Did it before with my old washer. Nice thing - the washer senses how much wash is in the machine and adjusts the water level automatically. No more oops - I forgot to put it back to large load after washing a few delicates. It was a bit to adjust to a new HE washer coming from a 20yo GE (which as far as I know, still works great). Just a learning curve - so far so good.
Most Liked Negative Review
This is the worst washer I have ever owned
I have owned GE washers and dryers for 40+ years and this is the worst model that I have ever used. There is no way to adequately determine the amount of detergent that should...Read complete review
I have owned GE washers and dryers for 40+ years and this is the worst model that I have ever used. There is no way to adequately determine the amount of detergent that should be added to the washer and since it uses "low suds detergent" there is no way to determine if the amount of detergent added is adequate for the load by observing the clothes as they are being washed. Also, since the washer doesn't have an agitator, if a sock or other item is not put into the machine completely flat, it comes out of the washer at the end of the cycle as a soggy ball instead of a clean, washed sock. Additionally, the washer is supposed to "communicate" with the dryer to determine the time necessary to dry the wet clothing. If I put 6 wet towels into the dryer, the dryer is supposed to "communicate" with the washer and will set itself to run for 20 minutes. At the end of the 20 minutes, the towels are not dry, of course. Consequently, I use the manual time set for the dryer. This is not a big issue, but GE should concentrate on making their appliances work well and forget about all the bells and whistles that just add money to the cost of the appliance and don't work at all. This is the last GE washer and dryer that I will purchase.
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Reviewed by 115 customers
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from Athens, AL, United States
We just got this washer and I love it. Easy to use and works great!
Bottom Line Yes, I would recommend this to a friend
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Easy to use
from Manila, AR, United States
Clothes feel sooo much cleaner now since we bought this new washer!!!
from New Mexico, United States
Love the glass top feature! Glad I can wash bulky items here at home and not have to go to a laundry mat
Surprisingly Very Disappointed
from Hernando, MS, United States
My previous washer was front loader HE. So, use to low water usage and glad for low water usage, but this machine did not even get clothes completely wet. Auto fill did not put in enough water and as result clothes did not get wet. Clothes also got very wadded up into balls which may be part of reason for not getting wet. If Jeans cycle selected it did fill with more water. Washed a mattress cover by itself and it got covered in lint. Washer was professionally installed. Tried different sizes of loads. Returned the washer for a refund.
Bottom Line No, I would not recommend this to a friend
from Memphis, TN, United States
This washer is AWESOME......I love the large tub, the quiet running , the automatic water level adjustment featrue and the total look of the machine. I even like the see-through lid even though I have to clean it. It is cool to watch your clothes washing.....no I do not have too much time on my hands.....I only watched the first few times and when I am washing and folding at the same time.....LOL........LOVE IT!
from Greenwood, IN, United States
I bought this washer a couple of months ago. I would highly recommend this washer. Energy efficient, lots of load options, quiet, and does a great job on the clothes.
efficient and gets the job done
I bought this washer for my summer house that I rent out during the warm months to beach-goers. It can handle massive loads of sandy beach towels and delicate summerdresses alike. great washer.
Quiet and does not vibrate
from Arlington VA
I bought this on sale and am glad I did. It replaces a machine that vibrated so much that it broke the seal on the bottom of the washer.
Very happy so far
from Rosenberg, TX, United States
We have had this washer for about 2 weeks and we are thrilled with it. It is very easy to use, very quiet, and does a great job of cleaning everything we put in it. Hopefully it will continue to work great for us for years to come.
Afraid to leave unattended while operating
from Elburn, IL, United States
I've only owned this washer for a little over a month, but I'm afraid to turn my back on it while running. It allegedly has "vibration control", but when loads are unbalanced, it will shake violently during the spin cycle, and start walking across the laundry room floor. I'm fearful it will damage itself, or pull hoses from the wall! When it finally senses a need to rebalance, it stops spinning and will fill itself with water, which usually solves the imbalance problem, but obviously is contrary to the purpose of an HE machine: low water usage. Very long wash cycles, too, especially if the extra rinse option is chosen (which I always use). I want to "love" this machine and give it a higher rating, but can't trust it alone by itself. I will definitely purchase the extended warranty on this machine, because I fear I'm going to need it.
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