Average Customer Reviews
Energy Star Rated - No
(based on 134 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
FANTASTIC - love this washer
I purchased this washer and could not be happier. I love the soft close lid, detergent dispenser and delayed wash. Its also easy for my kids to use - 16, 14, and...Read complete review
I purchased this washer and could not be happier. I love the soft close lid, detergent dispenser and delayed wash. Its also easy for my kids to use - 16, 14, and 10 (they now want to do the wash as they can get everything they want done in one load). My husband is happy with the load size and the cleaning. Its also very quiet. We have noticed a drop in our water bill too - happy dance! I've had three washers in my history - first got brand new 20 years ago. Loved it for size. When we moved we left it. The washer in the second house was a piece of junk and lasted less than a year. This one is beyond my expectations for the price. (buy the way - got scratch/dent model. HIGHLY recommend this - if someone wants to tell me my washer has a small dent in the front then they can get their tushie out of my laundry room! I'm all for saving some money.) To address concerns of others: - low water. That is how its designed. Everything I've put into it - including a queen size comforter - was cleaned very well. Nothing was dry when it came out. The spin cycle does an excellent job and thus the drying time is less - more money savings for me! - long wash time. This washer holds 2x the load of my old washer and takes about 1/2 more time to wash. As a result I'm getting far more wash done at one time. I can adjust the time of wash based on controls on the machine. Quick wash is also an option - I've done it twice and worked great. Clothes were adequately clean - these close were not stained bad, just needed a fresh clean and I'd missed them in a previous load. I'd not do it for heavily stained items. - Items don't get wet. I watched a particular item as it agitated through the cycle. The item came to the top through the center and went back along the side several times in 10mn (I did not watch the whole cycle). Kinda fun to watch (yes, I'm a boring mom) - bad stain removal. Not a problem. My husband is a mechanic and there are lots of deep stains on his clothes. Pre-soak feature is great - I don't have to remember to come back. There as not been a single item that I was unhappy with the clean. There are some items that I knew would not come clean well - but it did an excellent job. I also use quality name brand detergent. - rips clothes. Nothing at all. Actually better than my old washer that would tangle items together. I've only had it a short time, but not a hint that this is an issue. - out of balance. Only one time has it gone out of balance. I had two king size pillows in it along with some pillow cases. Adjusted the load and worked fine. I can guarantee you this would have happened with my old washer several times during a wash. - detergent residue. Not happened once. I make sure I'm using HE soap and only use the appropriate amount for the size of the load. How do I determine? I use the detergent cup level mark for the right size load - small load, medium load, large load. Did it before with my old washer. Nice thing - the washer senses how much wash is in the machine and adjusts the water level automatically. No more oops - I forgot to put it back to large load after washing a few delicates. It was a bit to adjust to a new HE washer coming from a 20yo GE (which as far as I know, still works great). Just a learning curve - so far so good.
Most Liked Negative Review
This is the worst washer I have ever owned
I have owned GE washers and dryers for 40+ years and this is the worst model that I have ever used. There is no way to adequately determine the amount of detergent that should...Read complete review
I have owned GE washers and dryers for 40+ years and this is the worst model that I have ever used. There is no way to adequately determine the amount of detergent that should be added to the washer and since it uses "low suds detergent" there is no way to determine if the amount of detergent added is adequate for the load by observing the clothes as they are being washed. Also, since the washer doesn't have an agitator, if a sock or other item is not put into the machine completely flat, it comes out of the washer at the end of the cycle as a soggy ball instead of a clean, washed sock. Additionally, the washer is supposed to "communicate" with the dryer to determine the time necessary to dry the wet clothing. If I put 6 wet towels into the dryer, the dryer is supposed to "communicate" with the washer and will set itself to run for 20 minutes. At the end of the 20 minutes, the towels are not dry, of course. Consequently, I use the manual time set for the dryer. This is not a big issue, but GE should concentrate on making their appliances work well and forget about all the bells and whistles that just add money to the cost of the appliance and don't work at all. This is the last GE washer and dryer that I will purchase.
Reviewed by 134 customers
Displaying reviews 1-10
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from Dallas Center, IA, United States
I did not choose this machine but it was a brand new and put into our house when we purchased it. At first it appeared to be a good product. This product has had to be repaired twice in less than a year. The "fill sense" keeps appearing and the "board" is bad. Shipping takes 7-10 days. I have spent or will be spending as much to fix this product as a new one would cost. Sorry, just not impressed with this product.
Bottom Line No, I would not recommend this to a friend
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from Pompton Plains, NJ
Washes great. Pretty quiet. Love the large capacity.
Bottom Line Yes, I would recommend this to a friend
By Chicky 2
from Bernville, PA, United States
I have always had ge products and this is by far the worst ,I hate this wash machine it doesn't clean properly go off balance regularly ,I am glad to see they no longer make it. I am sure a man design this model . I have a lot more to say about this wash machine but not enough room to write. And I have given it a fair chance I have had it for about 2 very long years now.
Works great and good features
from Cedar Hill, TX, United States
My old washer was purchased in 1995, and I hope this washer can live up to its reputation of longevity.
A good performer
from Houston, TX
I've had this washer for over a year now. It works well, gets out stains and is pretty quiet and quick. I wish it had a buzzer to remind you to change the load, as a load that has sat for just a short period of time starts to smell quickly. I do a basket wash every 3 months or so and that takes the smell away. We also leave the top open all the time so no mold/mildew/smells can form, as recommended by the installer. This is a good washer--nothing makes me love it like crazy but nothing makes me really dislike it, either.
Love the large tub!!!
from Champaign, IL, United States
I have had my washer for almost a year and for the most part I love it "but" when I do large loads I notice that my clothes and the stains do not come clean. I put it on the proper settings i.e."comforter" or "sheets and towels" and adjust the setting to heavy and have the setting for fabric softener on. I feel that the water level is not high enoug, maybe. Any suggestions.
from Queens , New York
Clothing often needs to be washed two or three times, machine does not wash clothing well. In less than a year it started having mechanical problems.
from LaFayette, GA, United States
We like the washing machine. It is a little louder than our previous washer. Bought it because of the price. Smaller than our last washer but over all satisfied.
from Arlington, TX, United States
We bought this washer about 2 months ago. Not very happy with it. I understand it's energy saving . But when I wash my work jean it does not put enough water in and you can't add water. I washed them on jean setting and they were still dirty and felt like the still had soap in them. So just set on bulk setting and rewashed without adding soap. When the cycle started you would have thought i added soap. So now I wash everything on different setting to get enough water in machine.
Have had this product for a month and really like it. Wish the end signal were louder though!
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