Average Customer Reviews
(based on 388 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Easy to use and soooo easy to clean afterwards!!
I purchased this system in November to help with cleaning up after my two dogs. It works great on cleaning up the short hair and any unwanted messes one of them may leave...Read complete review
I purchased this system in November to help with cleaning up after my two dogs. It works great on cleaning up the short hair and any unwanted messes one of them may leave me. The part I like best is the clean up of this machine. First the dirty water tub is easy to pick up and pour out. Second all the lower scrubbing parts come off making it super easy to clean. It allows me to get every part off the machine and get all the pet hair out of it before putting it way for storeage again. I have had other systems by other brands in the past and they never had any of these features and the other brands would get so dirty looking I didn't want to touch them to clean.
Most Liked Negative Review
Kind of agree with CDFBattChiefs review
I had a very similar experience as CDFBattChief. I purchased the product this morning, assembled it and got to cleaning. The spinscrub brush was already attached just like it shows on Hoover's installation...Read complete review
I had a very similar experience as CDFBattChief. I purchased the product this morning, assembled it and got to cleaning. The spinscrub brush was already attached just like it shows on Hoover's installation video but I double checked that it was fastened and not loose. I got through half of my hallway and noticed that portion of the carpet I was cleaning was very damp with rows of solution striped across it. While the machine was opterating, I tilted the machine to check if the brush was moving and it was not. I also noticed that the dirty water tank was dry. No water was lifted from the carpet and the spinscrub brush was not rotating. I removed the brush and the dirty water tank, then replaced both, but the problem remained. During two of the instances that I turned the machine on and off to test if the brush was rotating, I heard that same sound you described. I heard a loud sound like the machine was sucking up a plastic bag. It sounded like a horn. At that time, I unplugged the machine and sat on the carpet - defeated. The rotating brush was the reason I chose this machine after researching several Bissell and Hoover options. So, I took the machine apart and reassembled it again. It was then that I realized the spinscrub brush was not allowing the nozzel to sit flat on the floor so I removed it. That alteration helped to allow the nozzel to sit in the right position and at least lift the water from the carpet - thus the dirty water tank started to fill. The problem still remains with the spinscrub brush. It just won't spin once it's attached. I phoned the help line (phone # on the back of the machine and as instructed in the introduction video) but they were closed. I phoned the store I purchased the machine from and they suggested I return the product for another one, indicating the machine might have been a faulty one. I suppose I will take the machine (20 minutes away) back to the store and chance this won't happen again. If it does, you will heard about it.
Reviewed by 388 customers
Displaying reviews 1-10
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Borrowed from my Son, loved it ! Bought my own.
from NC, United States
Comments about Hoover Power Scrub Deluxe Carpet Washer:
I had borrowed the same unit my son owns. It is great. Bought my own.
Bottom Line Yes, I would recommend this to a friend
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(1 of 1 customers found this review helpful)
from St Cloud, MN, United States
Been looking at this carpet cleaner for a long time. Finally got a great price on Black Friday 2016. My only complaint so far is that there were parts of the tool kit that were missing. I got the sample bottle of cleaner and Spin scrub hand tool but the mesh storage bag, the accessory hose, stair tool, upholstery tool and crevice tool were all missing.
Not so fast. Pump for upholstery stopped working the second time I used it.
By A cleaning machine
from Iowa, United States
Unit worked great on carpet and upholstery at first. Pump for upholstery stopped working the second time I used it. Followed instructions in manual several times. End instruction was to return unit due to a faulty pump. As this was within the stores 30 day warranty Hoover customer service said to return it to the store. I did and have a new unit that is working fine.
Didn't last long
from Pittsburgh, PA
Took product out of the box, started using it after reading instructions, it did not last 20 minutes and then quit running. Returned it to store for a replacement, we'll see if the new one is any better
Bottom Line No, I would not recommend this to a friend
from Lafayette, IN, United States
I purchased this machine one week ago and it did a great job on our carpet. I will never need to rent a carpet cleaner ever again.
cleans very well and easy to use
from New Jersey, United States
overall excellent product, I just wish the stair attachment had better suction.
Does the job expected
from Reading, PA, United States
Compared a bunch of different carpet cleaners. This one looks more basic than some of the fancy looking comparable machines. Easy assembly, pretty light, great results, simple to use, and cleans the carpet as expected for the right price.
By Fresno AJ
from Fresno, CA, United States
Purchased with minimumal hopes of cleaner doing a good job. To my supprise, the Hoover with it's rotating brushes turned out to be on very, very great carpet scrubber. Wish I had purchased this Super Scrubber a lot sooner as we rent a house with a live in grandson and the carpets would not have gotten this dirty and we could have cleaned them more often!
I've never loved a floor cleaner until now!
from Melbourne, FL
I purchased this carpet cleaner approximately 6 weeks ago and have used it at least 3 times a week since then. The machine does a great job removing dirt and wet spills off of carpets; however, it may take more than one cleaning to get deep down dirt.. I purchased this cleaner to help clean up after an elderly mostly incontinent large dog. This cleaner exceeded my expectations for removing new and old urine from the carpet. I recommend this product without hesitation.
Great Carpet Cleaner
from Wheaton, IL, United States
We bought one in 1996 - It is still going strong as of Jan. 2017. We gave it to our son, and purchased the latest model for Christmas 2016. They have really improved the ease of use of the product in the last 20 years, and it cleans even better than the old model. It's much lighterweight, easier to fill and empty, more energy efficient even. We love both and are happy to have such a great product in our home. Would highly recommend it.
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