Average Customer Reviews
(based on 331 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
good but one design flaw
The design flaw I have found with using this for about 6 months now is that the nut used to hold the washer tight to the jar under the blades comes loose with use....Read complete review
The design flaw I have found with using this for about 6 months now is that the nut used to hold the washer tight to the jar under the blades comes loose with use. Particularly when using the crush Ice feature, which is what I most bought this for.If you buy this I recommend before first use that you put some threadlocker on the threads to keep it from loosening up during operation. Otherwise, it is very powerful, and has a great mixing design you can clearly see while operating. I may consider buying another Jar assembly and do just as I suggested on this one.the design is a big departure from the types that you would take completely apart (jar from the washer and blades) to wash. It does seem this one is not supposed to come apart for cleaning.On the last note, the rubber washer, under the blades, is quite flimsy and with too much torque, it will squeeze the washer out from under the blades thus allowing it too leak anyway.
Most Liked Negative Review
I have one complaint. The blender is leaking when it works. This is from the first use! I bought this product for my beach house, it took me long time to get...Read complete review
I have one complaint. The blender is leaking when it works. This is from the first use! I bought this product for my beach house, it took me long time to get started, because I'm just go to this house on vacation on my holidays. And now? Can I still trade?
Reviewed by 331 customers
Displaying reviews 1-10
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from Kelowna, BC
Comments about KitchenAid 5-Speed Blender - White Finish:
We use a blender several times a week, and wanted to upgrade from our previous "cheap" basic model. This blender has been an amazing addition to our kitchen! We use it primarily for sauces and soups. It does an excellent job, and is quieter than I expected it to be, given it's power. I have yet to try it for almond butter and more difficult tasks, but I expect it will live up to the challenge.
Bottom Line Yes, I would recommend this to a friend
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Pitcher Leaks out the bottom, Not a happy customer
I contacted customer service regarding my problem when making smoothies and my only option was to buy a replacement pitcher, which was quite costly. I feel this is a powerful blender which gets the job done but it's not worth the hassles of the pitcher leaking. Quite frustrated with this product and do not recommend.
Bottom Line No, I would not recommend this to a friend
Very bad pitcher design
By Smoothie Mess
from Bethpage, NY
I got this blender a few years ago as a wedding present. We didn't have the room for it so it stayed in the box for a few years until we moved to a new house. So it is older and out of warranty, but it is basically a brand new blender. After about a month of use making smoothies, if that, the pitcher started leaking. I found that the blade assemble would unscrew itself during use and the smoothie would start coming out the bottom of the pitcher. I've had this happen with other blenders that are designed to come apart for cleaning. When I finally contacted customer support, who were very helpful, I was told that this pitcher is not designed to come apart at all and that the whole pitcher would need to be replaced. I don't see how a replacement would help. The blades are on a threaded bolt. The problem is that the nut keeps coming loose. I would believe that this would happen to every pitcher since that's the way it was built. Maybe I did get a lemon, but I don't see how you can expect something that is bolted together to hold up when you put as much torque on it as this blender does.
Would Not Buy Again
from Charlotte, NC
Lasted about 2 years with minimal use. The pieces that connect on the pitcher and the motor wear very quickly and will stop blending. Very poor design. The pitcher also started getting cracks in it the first year and would leak.
(1 of 1 customers found this review helpful)
The pitcher cracks almost immediately
By John Pirtle
from Houston Texas
I have gotten a warranty replacement on the pitcher and it also cracked. I wish they would make the pitcher out of glass.
Seems great, but no longevity
from Laurel, MD, United States
We bought this blender thinking we were "upgrading" to a good blender to make smoothies etc. We have had three pitchers over the course of a couple of years, all of which started leaking out of the bottom. We were assured with the last one that it was "new and improved." I guess so - after it started leaking it was so durable that it also shredded the base of the blender. So now not even a new pitcher would be usable. Very disappointed. Always thought Kitchenaid was a reliable brand.
from Tulare, CA, United States
I bought this a month ago to replace one that I broke. I love the power and quickness! Would definitely recommend this to a friend
from Port Hope, ON
I can not get over how fast this one works. My old one -different model did not crush ice cubes. I love making smoothies with it @ to get bread crumbs out of bread. Just love it.
from Ottawa, ON, Canada
I finally caved and invested in a better, more expensive blender, after having gone through two Osters in two years. My husband and I make smoothies most mornings, and they contain either ice cubes or frozen fruit. We used to have to make them in two separate batches, and the old blender had a heck of a time, with the motor ending up making a burning plastic smell.Since buying the KitchenAid blender, we no longer have this issue, and can make a double batch with ice, having no problem. It's a great size and a powerful blender. I like that the carafe is only one piece -- no need to disassemble and hand wash parts separately. Not only is the whole thing dishwasher safe, but we don't have any leaks from the bottom, like with our old one.
from Thunder Bay, ON, Canada
I am very pleased so far. Great product!Makes great smoothies.
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