Average Customer Reviews
SMART TV 2.0
SMART Interaction 2.0
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(based on 89 reviews)
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Most Liked Positive Review
Best TV Available!
Having recently purchased an S4 from Samsung, I decided to get a top-of-the-line LED LCD from Samsung. This TV has everything! The selling point for me was the fact that this TV comes...Read complete review
Having recently purchased an S4 from Samsung, I decided to get a top-of-the-line LED LCD from Samsung. This TV has everything! The selling point for me was the fact that this TV comes with the evolution kit preinstalled, meaning it's upgradable every year. So whatever software offerings are in say 2015, this TV will have them. The picture quality is the best I've seen, and I've looked at about 10-11 other TV's. Super sharp, bright, and if you're so inclined there are many settings you can easily adjust. The smart features include being able to see what's on TV via mini screens it shows. On one screen, you can see what's on various channels via picture, title, channel, etc. Very handy! I use the APP screen a lot, as that's where the Netflix and Amazon Video apps are, and it also works perfectly. The built-in WiFi took all of about 2 minutes to connect to my network, and has worked fine without any drops or quality issues. The only negative I have found with this TV, and ALL modern TV's have this weakness is the sound. It just does not cut the mustard. Turned all the way up it's not very load and when you are watching a show that has a mix of dialog and music or sounds, the voice gets washed out. I expected that, as I had the same problem with 2 previous TV's, so I just use a sound-bar I purchased a couple of years ago - problem fixed.
Most Liked Negative Review
Very disappointed with Samsung :(
I purchased this high end TV because I expected it to be a top performer in its class. I was very disappointed with the lack of digital audio functionality and IMO Samsung missed the...Read complete review
I purchased this high end TV because I expected it to be a top performer in its class. I was very disappointed with the lack of digital audio functionality and IMO Samsung missed the mark with this TV. As a plus it has a lot of functionality - the smart hub is a great idea and has a lot of potential - but to leverage apps like Hulu, Netflix and stream your own video you have to use the TV's built in audio decoder. That is where they dropped the ball. IT ONLY SUPPORTS 2 CHANNEL AUDIO. I suspect most consumers interested in this product would use it with a surround system. Having the multiple HDMI inputs and a SPDIF audio output would lean you towards pushing your all your HDMI sources to the TV instead of the surround system and leverage the digital audio output from the TV. This would simplify getting the audio from the TV apps as well as your video sources. This is where the TV fails. The SPDIF audio output supports ONLY 2 CHANNELS. DOLBY / DTS / ALL 7.1 /5.1 DIGITAL AUDIO WILL GET CLIPPED TO 2 CHANNELS. So much for using this TV as your A/V HUB. Also to note the Wireless WiFi support flawlessly worked when I installed the TV. However after the first SW update it no longer works, it shows connected after you enter the WiFi password, but then when you try to use your WiFi connection it tells you it is not connected. STRANGE - IT WORKED OUT OF THE BOX. I'm have had other TV's from Samsung and loved them, however they IMO they fatally fall short on the A/V HUB experience. I would NOT recommend this TV.
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Reviewed by 89 customers
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Too Hard to set up!
from Charlotte, NC, USA
Comments about Samsung 55" Black LED 1080P 3D HDTV:
This unit still is not set up correctly and next month we will have had it one year. The sound does not work properly. Half the time when we have been watching and then if we turn it off and try to turn it on the sound does not work. Or, when we switch from TV to smart tv and back the sound goes off. You have to power down the unit totally and start over to get the sound to work. Also, the TV switches sources all by itself at random times.
Bottom Line No, I would not recommend this to a friend
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Just what the doctor ordered.
What a brilliant piece of hardware. I can't wait to get home and spend time with my son and his games on this TV. I just wish I had gone bigger in the same series. Its an amazing TV
Bottom Line Yes, I would recommend this to a friend
This TV is beautiful and has great features
from New York, NY, USA
I bought this TV for my bedroom. I got it for a very price and I am very glad I did. The set is beautiful, with its slim trim. Picture is not as good as my Panasonic, but it is very close, and for an LED set, it performs excellently. I am very satisfied with this TV and I would highly recommend it.
Outstanding picture quality and sound! In addition, the ability of your tech staff to remotely correct problems with TV software was very helpful.
from Hudson, NH
Ultra clear screen makes this picture fantastic. The 3D picture on the tv is amazing as well!
very happy with our purchase
from Florida, USA
easy to set up, HD channels are super clear and the 3d is cool even though I don't use it too often.
I just the great features of this TV
from Florida FL
I bought this TV to see what a smart 3d TV was all about and this one is a great one.
As good as it gets
from Campbell, TX
Beautiful picture, great features, easy setup. Love the 1/4 inch bezel!
Most Awesome TV!!!
from Marlboro, NJ
Great picture, setup was a breeze, apps keep it fun and interesting, I definitely recommend. I will say one issue remains, integration with tivo, hopefully software update will resolve this.
from Chicago, IL, USA
I love this TV, from the features to the picture quality. samsung keeps apps and settings up-to-date with firmware downloads that keep it running at top performance.
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