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(based on 199 reviews)
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Most Liked Positive Review
Best washer ever!
Does your washer dance around while spinning a small load of laundry? Do you find strings and sometimes whole articles of clothing wrapped tightly around an agitator? Tired of wiping dirt and grime from...Read complete review
Does your washer dance around while spinning a small load of laundry? Do you find strings and sometimes whole articles of clothing wrapped tightly around an agitator? Tired of wiping dirt and grime from the top lip of your washers drum? Are you irritated that your clothes are done washing but your dryer hasn't finished? Always buying laundry detergent? This one washer solves all that! I purchased it in August of 2013 and have four months of use out of it. It is without a doubt the best washer I have ever owned in my 41 years of existence. I can wash clothes quickly because of this washers large drum size. I like that the washer automatically adjust the the time it washes a load on the fly. Often the load is done in much less time then the digital display says it will take at the start of the cycle. We have the washer in our basement. The humming noise of the fast spinning drum is not even audible from upstairs. And speaking if fast spinning drums, even at a high speed the washer would barely cause a bowl of Jello to jiggle if set on top of it. The clothes come out dry enough that it takes longer to wash a load than dry it. Very impressive. It uses very little water and we only use one to two tablespoons of powder detergent per wash load. The clothes come out smelling fresh and clean. Speaking of smells one of the things we were concerned about from reading reviews about front loaders was that they developed a smell. We have not noticed any smell at all. The washer has a large rubber seal in front that a tiny bit of water collects in. We leave a rag sit on top of the washer and dab out the seal when we are done washing for the day. It takes about 5 seconds. We also leave the door ajar as recommend when not doing laundry. I'm convinced that anyone who says the washer developers an oder simply does not take care of their machine.
Most Liked Negative Review
All the beauty and design doens't make this machine wash well
The design of this machine is impressive. It is beautiful to behold, the blue lights are gorgeous, and the musical tones of the buttons are lovely. The machine fails though to do the...Read complete review
The design of this machine is impressive. It is beautiful to behold, the blue lights are gorgeous, and the musical tones of the buttons are lovely. The machine fails though to do the basic job of a washing machine. The detergent cup: this cup is used to add powder or liquid detergent, softener and bleach. the selector for powder or liquid detergent is awkward, but one can live with it. Never had a problem with detergent dispensing. Softener on the other hand is a problem. Rarely does the machine dispense all the softener. The dispenser cups also remain filled with water even after the wash cycle is complete. This causes moisture to remain in the area and leads to mold. We have to clean this frequently. The inside: good capacity, nice stainless steel inside, I like that anything that makes it into the machine (coins, pins, etc.) makes its way under the gasket instead of in the tubes/lines. Washing performance: horrible. I cant figure out why, but the machine does not wash well. I have tried many different settings, only to always find uneven soap or water distribution and uneven cleaning results. a few times I have had some items not even washed or wet at all. there's something in the design that prevents the detergent and water and cleaning from reaching all clothes equally. The Normal wash cycle just doesn't wash. We have had to settle on a bizarre combination of settings to get our clothes acceptably clean. The spin cycle is impressive, and when clothes do wash, they spin very well and leave little moisture, saving time and energy with our dryer. the inside does get moldy very quickly, so always leave the door open, and NEVER leave a washed load in there for more than 30 minutes. I also wish there would be a rinse-only cycle. In short, this machine was largely designed by a marketing team or amateur engineers since the washing performance is so poor.
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Reviewed by 199 customers
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Great Features & Cleans Clothes Excellently
from Chicago, IL, United States
Comments about Whirlpool Duet Chrome Shadow Steam Front Load Washer:
I was a bit intimidated at first with all the features as this is my first HE washer but found it was very user friendly. Washes the great & was everything I expected. The only thing I don't like is it takes a long time to wash & you have to make sure that you clean it at least once a month. I also wipe down the seal, door, & soap dispenser after each use to avoid mold as I was told HE front loader washers are susceptible to getting & then your clothes will smell.
Bottom Line Yes, I would recommend this to a friend
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Becoming aquainted with a new friend
from Burlington, WI, United States
I just purchased this machine and already notice an improvement from my old machine. What I especially like is how well my clothes are spun dry. I know as I continue to try the different features I will improve my laundering skills and save my clothes on wear and tear.
from pl. grove ut
I love, love, love my new whirlpool washer! I enjoy doing my laundry now. So many features to choose from. My laundry now has a personalized maid, and i only have to push a button! Thank you Whirlpool for being a front runner in new designs.
from Hubbell, MI, United States
Recently purchased this model. It was my first front loading washer. It was hard to spend so much on a washer, but it works so much better than any other washer I've had. I actually enjoy using it because of all the features and the alarm tones are so pleasant compared to others!
from Altoona, IA, United States
I absolutely love this washer!! It does such a great job! Our washer is in such a tight area, I Love that I can lock the front of it so that when someone walks by it they don't turn it on or off! It does such a great job on a small load or a large load! It's super gentle with my delicates! Overall I am very very pleased with our purchase!!
Lots of features
Bought a few months ago. So far so I have no issues
from San Tan Valley, AZ, United States
Great Washer! Easy to use, releatively quite, low water consumption, and a great value.
Great value! Awesome features!
from Wisconsin, United States
Bought this washer 1 month ago. Got a great deal on it. Perfect drum/load size for family of 4. The steam function is great for sanitizing and getting whites bright. The clean washer setting and tumblefresh are fantasic. Highly recommended.
couldn't be happier!!!
from Morrice, MI, United States
What a great machine that lives up to its great reputation!!! I'd highly recommend this unit! PLUS it's MADE IN AMERICA!!!
Whirlpool Duet Steam washer
from Eden, NY, United States
Wow white are really white. Old stains are disappearing, clothes come out nearly dry
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