Average Customer Reviews
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(based on 161 reviews)
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Most Liked Positive Review
Best washer ever!
Does your washer dance around while spinning a small load of laundry? Do you find strings and sometimes whole articles of clothing wrapped tightly around an agitator? Tired of wiping dirt and grime from...Read complete review
Does your washer dance around while spinning a small load of laundry? Do you find strings and sometimes whole articles of clothing wrapped tightly around an agitator? Tired of wiping dirt and grime from the top lip of your washers drum? Are you irritated that your clothes are done washing but your dryer hasn't finished? Always buying laundry detergent? This one washer solves all that! I purchased it in August of 2013 and have four months of use out of it. It is without a doubt the best washer I have ever owned in my 41 years of existence. I can wash clothes quickly because of this washers large drum size. I like that the washer automatically adjust the the time it washes a load on the fly. Often the load is done in much less time then the digital display says it will take at the start of the cycle. We have the washer in our basement. The humming noise of the fast spinning drum is not even audible from upstairs. And speaking if fast spinning drums, even at a high speed the washer would barely cause a bowl of Jello to jiggle if set on top of it. The clothes come out dry enough that it takes longer to wash a load than dry it. Very impressive. It uses very little water and we only use one to two tablespoons of powder detergent per wash load. The clothes come out smelling fresh and clean. Speaking of smells one of the things we were concerned about from reading reviews about front loaders was that they developed a smell. We have not noticed any smell at all. The washer has a large rubber seal in front that a tiny bit of water collects in. We leave a rag sit on top of the washer and dab out the seal when we are done washing for the day. It takes about 5 seconds. We also leave the door ajar as recommend when not doing laundry. I'm convinced that anyone who says the washer developers an oder simply does not take care of their machine.
Most Liked Negative Review
All the beauty and design doens't make this machine wash well
The design of this machine is impressive. It is beautiful to behold, the blue lights are gorgeous, and the musical tones of the buttons are lovely. The machine fails though to do the...Read complete review
The design of this machine is impressive. It is beautiful to behold, the blue lights are gorgeous, and the musical tones of the buttons are lovely. The machine fails though to do the basic job of a washing machine. The detergent cup: this cup is used to add powder or liquid detergent, softener and bleach. the selector for powder or liquid detergent is awkward, but one can live with it. Never had a problem with detergent dispensing. Softener on the other hand is a problem. Rarely does the machine dispense all the softener. The dispenser cups also remain filled with water even after the wash cycle is complete. This causes moisture to remain in the area and leads to mold. We have to clean this frequently. The inside: good capacity, nice stainless steel inside, I like that anything that makes it into the machine (coins, pins, etc.) makes its way under the gasket instead of in the tubes/lines. Washing performance: horrible. I cant figure out why, but the machine does not wash well. I have tried many different settings, only to always find uneven soap or water distribution and uneven cleaning results. a few times I have had some items not even washed or wet at all. there's something in the design that prevents the detergent and water and cleaning from reaching all clothes equally. The Normal wash cycle just doesn't wash. We have had to settle on a bizarre combination of settings to get our clothes acceptably clean. The spin cycle is impressive, and when clothes do wash, they spin very well and leave little moisture, saving time and energy with our dryer. the inside does get moldy very quickly, so always leave the door open, and NEVER leave a washed load in there for more than 30 minutes. I also wish there would be a rinse-only cycle. In short, this machine was largely designed by a marketing team or amateur engineers since the washing performance is so poor.
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Reviewed by 161 customers
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beautiful and quiet
from Whidbey Island, Wa.
Comments about Whirlpool Duet Chrome Shadow Steam Front Load Washer:
After 37 years I bought my first washer and dryer matching set. After a lot of researching we decided on the Whirlpool Duet. They were so beautiful that we had to paint and reorganize our laundry room/garage. Thanks for the inspiration.
Bottom Line Yes, I would recommend this to a friend
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from Mississauga, ON, Canada
Great appliance with excellent performance and quiet operation. If only the direction of the door opening could be changed by the customer request, this washer would be perfect.
Not so sure.. Washes good but... you have to clean every wash cycle!
from Coloma, MI
Ok, so it this is my first washer that is with no agitator. It washes really good but the after clean up of every wash is a pain in the butt. you have to clean and wipe the rubber around the end of every wash. you can NOT close your washer or it will smell like mold and mildew and then you have to buy the AFRESH. an additional ct you should not have to deal with, with the price of the washer. Thinking a normal washer was so much easier.
Bottom Line No, I would not recommend this to a friend
Love my new washer
from Decatur, IL
My new washer has exceeded my expectations. Clothes are wrung out so well that they require very little time in the dryer. It handles large loads with no effort and everything has been coming out sparkling clean.
quiet, fantastic cleaning, smart and efficient - the whole package!
from Yonkers, NY, United States
We replaced our 10 yr old Whirlpool which finally gave out after daily use for loads of family clothes, sheets, towels and so forth. This new machine exceeds expectations and I am just sorry we didn't buy it sooner. Kudos to Whirlpool for making such a grat product. Wish I could say that about the poorly performing GE profile dishwasher I bought 2 1/2 years ago - worst appliance I have ever owned or purchased.
from Indiana, United States
Clothes dry quickly and thoroughly. Dryer is very quiet and works flawlessly
from Vestal, New York, United States
Love it. Its very quit and so far it cleans my clothes nicely.
Very nice appliance
from West Lafayette, IN, United States
Relatively quiet, multiple washing options, clothes come out rather dry, user-friendly, intuitive features. Soft on clothes.
Quiet and easy to use
By The mole
from New Brighton, MN, United States
We bought our whirlpool washer and dryer about 5 months ago and we love them. They get the clothes clean and has many settings.
Simple to Use and clothes are veryclean!
from Thousand Oaks, CA, United States
Controls are easy to understand and we couldn't be more satisfied with the washing results
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