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(based on 176 reviews)
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Most Liked Positive Review
Best washer ever!
Does your washer dance around while spinning a small load of laundry? Do you find strings and sometimes whole articles of clothing wrapped tightly around an agitator? Tired of wiping dirt and grime from...Read complete review
Does your washer dance around while spinning a small load of laundry? Do you find strings and sometimes whole articles of clothing wrapped tightly around an agitator? Tired of wiping dirt and grime from the top lip of your washers drum? Are you irritated that your clothes are done washing but your dryer hasn't finished? Always buying laundry detergent? This one washer solves all that! I purchased it in August of 2013 and have four months of use out of it. It is without a doubt the best washer I have ever owned in my 41 years of existence. I can wash clothes quickly because of this washers large drum size. I like that the washer automatically adjust the the time it washes a load on the fly. Often the load is done in much less time then the digital display says it will take at the start of the cycle. We have the washer in our basement. The humming noise of the fast spinning drum is not even audible from upstairs. And speaking if fast spinning drums, even at a high speed the washer would barely cause a bowl of Jello to jiggle if set on top of it. The clothes come out dry enough that it takes longer to wash a load than dry it. Very impressive. It uses very little water and we only use one to two tablespoons of powder detergent per wash load. The clothes come out smelling fresh and clean. Speaking of smells one of the things we were concerned about from reading reviews about front loaders was that they developed a smell. We have not noticed any smell at all. The washer has a large rubber seal in front that a tiny bit of water collects in. We leave a rag sit on top of the washer and dab out the seal when we are done washing for the day. It takes about 5 seconds. We also leave the door ajar as recommend when not doing laundry. I'm convinced that anyone who says the washer developers an oder simply does not take care of their machine.
Most Liked Negative Review
All the beauty and design doens't make this machine wash well
The design of this machine is impressive. It is beautiful to behold, the blue lights are gorgeous, and the musical tones of the buttons are lovely. The machine fails though to do the...Read complete review
The design of this machine is impressive. It is beautiful to behold, the blue lights are gorgeous, and the musical tones of the buttons are lovely. The machine fails though to do the basic job of a washing machine. The detergent cup: this cup is used to add powder or liquid detergent, softener and bleach. the selector for powder or liquid detergent is awkward, but one can live with it. Never had a problem with detergent dispensing. Softener on the other hand is a problem. Rarely does the machine dispense all the softener. The dispenser cups also remain filled with water even after the wash cycle is complete. This causes moisture to remain in the area and leads to mold. We have to clean this frequently. The inside: good capacity, nice stainless steel inside, I like that anything that makes it into the machine (coins, pins, etc.) makes its way under the gasket instead of in the tubes/lines. Washing performance: horrible. I cant figure out why, but the machine does not wash well. I have tried many different settings, only to always find uneven soap or water distribution and uneven cleaning results. a few times I have had some items not even washed or wet at all. there's something in the design that prevents the detergent and water and cleaning from reaching all clothes equally. The Normal wash cycle just doesn't wash. We have had to settle on a bizarre combination of settings to get our clothes acceptably clean. The spin cycle is impressive, and when clothes do wash, they spin very well and leave little moisture, saving time and energy with our dryer. the inside does get moldy very quickly, so always leave the door open, and NEVER leave a washed load in there for more than 30 minutes. I also wish there would be a rinse-only cycle. In short, this machine was largely designed by a marketing team or amateur engineers since the washing performance is so poor.
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Reviewed by 176 customers
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from London, ON, Canada
Comments about Whirlpool Duet Chrome Shadow Steam Front Load Washer:
We have had the washer for just over a month and I would not be without it. It is the perfect washer.
Bottom Line Yes, I would recommend this to a friend
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from Calgary, AB, Canada
Made this purchase over two months ago and couldn't be happier! This machine is so quiet. The internal size is amazing. We bought the pedestal, now that we have it, couldn't live without it. The features are very easy to use.
Quiet. Easy to use
from Indianapolis, IN, United States
Had this machine for a month now. it's very quiet and simple to use. Washes great.
Like it but...
By Bam pod
from Michigan, United States
I generally like the washer but washed a king size cotton blanket last week and it would not spin dry. My daughter took it to her house to spin it in her washer so it was ready for the dryer
Love this front load washer!
from Grand Haven, MI, USA
I had to get a new washer quick as my old one was leaking and decided I wanted to try a front load washer. I had never had one before. I love the features and all the options I have. My clothes come out cleaner and it uses less water. The clothes also don't come out of the washer all tangled up in a ball. It don't miss the agitator at all. I also note it has cut down on my drying time. I am very happy with the washer.
Fun to use
Yes, I said fun to use. Easy to operate, easy to understand, Eco friendly and the signal plays pretty music when the cycle finishes. Also, it looks really good. I love the way the machine looks, especially when it's all lit up during a cycle. What can I say, I love my machine!
I love it
from Quebec City, QC, Canada
I love this Duet. It works great, and the features are very useful. Steam is super effective and so is the sanitize function (especially when you're coming back from Peru...lol). Downsize, a little bit noisy, but not that bad.
Easy Use, Great features
from NV, United States
We bought this a month ago and absolutely love it!
Overall, I like this washer. However, anytime I wash a rug or only a few items, they get hung up on one side of the washer and the washer runs the "sensing" feature over and over and over and the item never drains or wrings out. I then have to take it out and hang it up or wring it out by hand. Very frustrating.
from Suffolk County, NY, United States
Great washing machine, has all the features needed...
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