Average Customer Reviews
Energy Star Rated - No
(based on 410 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great idea but needs improvement
I was very excited when I saw this model with the hot water dispenser. I am a tea and hot chocolate drinker and was thrilled I could just dispense the hot water right from...Read complete review
I was very excited when I saw this model with the hot water dispenser. I am a tea and hot chocolate drinker and was thrilled I could just dispense the hot water right from my refrigerator! Unfortunately, the product was so brand new most stores didn't have any to look at, there were no reviews posted and the sales people had no familiarity with the product. The only reason we ignored all that (which we normally would not have) was because we got such a great deal on it. Looking back now I wish we had gone for a different model. I will start with the positives; this is a beautiful looking fridge. While I would have liked the option to purchase it in black, the stainless steel has a very high-end appearance. The display panel and buttons are all clearly visible and easy to use. The freezer is VERY spacious and I love the upper drawers to help organize smaller items. The interior of the fridge is also very roomy. There is a ton of room in the bins on the insides of the doors, the glass shelves are easily adjustable and you can store 2 liter bottles of soda without difficulty. One of the organizers in the door also has a shelf that extends down from it and can hold a carton of eggs. Even the door with the ice maker (which comes out smoothly with one hand, should you want to quickly dump some in a bucket) has room for storing smaller items. The crispers are nice and deep and keep the fruits and veggies very fresh. I love the flexibility of the wide drawer under the crispers, and how you can adjust the temperature with the touch of a button. The water filter is in the door and is super easy to change. The water dispenser and ice dispenser work fine, though if you are looking for a fridge that makes enough ice to fill a cooler, this is not it. You can fill an ice bucket, but no more than that. Now for the negatives... Two things I do not like about this fridge. Unfortunately the hot water dispenser is one of them. First cup of hot water for the day takes 5 minutes to heat up. If you use it immediately after it can take anywhere from 1:30 to 3 minutes to warm a second cup. I tried the soup setting for soup and it was not hot enough, so basically I use the tea setting for anything I need hot water for. It also only heats a maximum of 10 ounces at a time. So if you are making tea for two, or hot chocolate for a couple of cold kids, someone is going to be waiting for their cup! If it wasn't for the fact that the tea does taste better with the hot water poured over the bag, instead of nuked in the cup, I probably wouldn't use it very often. The second negative is the "precise fill" option. Yes it is nice to be able to push the button and get exactly 2 cups of water. What would be even nicer would be if you did not have to stand there holding the pot and pushing against the dispenser to get the water. So they got that one half right. Overall I really love this refrigerator, which is why I gave it four stars, and had I not bought the model with the hot water dispenser I probably would have given it 5.
Most Liked Negative Review
Huge Disappointment But Great Potential!
I was very excited to have this fridge along with the rest of the GE Cafe series in our new house. What a huge disappointment when it stopped cooling after 3 months. Since we...Read complete review
I was very excited to have this fridge along with the rest of the GE Cafe series in our new house. What a huge disappointment when it stopped cooling after 3 months. Since we do not have a company that directly works with GE we ended up having to pay to have this fixed. GE would only cover a portion of the cost to fix it. This is the second house that we have purchased GE products for so I was excited to have even better GE products than the last house. What was I thinking! The features it comes with are great. We love the hot water option. The inside temperature of the fridge is not on the display panel at all times. This caused a delay in figuring out that the cooling system wasn't working. I have a feeling it only worked for the first month or two we moved into our new house. Very Disappointed! I was a loyal customer.
Reviewed by 410 customers
Displaying reviews 1-10
Back to top
Previous | Next »
Poor American product
from La Mirada, CA, United States
Had to fix ice maker gears and plastic bin door cracked in first year. Now in 3rd year not cooling below 60 degrees.
Bottom Line No, I would not recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Won't cool after 1 year of operation. Just out of warranty.
Loads of space
from Morehead, KY, United States
We had been looking at French Door refrigerators for some time. Decided to purchase the GE Cafe. We are not disappointed. It has a lot of space for storage and it is easy to organize food items. The bottom freezer is great.
Bottom Line Yes, I would recommend this to a friend
from Cincinnati, OH, United States
I bought this refrigerator a year ago, works great, energy saving, have no problem in the past year.
Very reliable over the past almost three years!
from KS, United States
The only issue was early on with the ice maker, which was fixed quickly underwarranty.
from Macomb, MI
The best refrigerator I every bought. The fruit & vegetables stay fresh much longer with each special drawer with the settings of fruit/vegetables.
from Chesapeake, VA, United States
I love it! Great space, ease of use, convenient water features, cool shelf options
wavy doors replaced one and still wavy
from Waco, TX, United States
Don't like the fingerprints that stay on, hard to keep outside doors clean, hard to clean, disappointed in drawers hard to come out to clean after spillage especially from meats.
Nice but a little noisy
from Orlando, FL, United States
Great design and nice features of this refrigerator make it a winner.
from Minot, ND, United States
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
Fill out the form below to request Better Price for this product.
your next order of $250 or more.