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Reviewed by 8 customers
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Worst purchase of my life!
Comments about Samsung 5.0 Cu Ft Neat White Front Loading Washer:
I am DEVASTATED with the purchase of this washing machine. My husband an I purchased this washer a few weeks before we moved into our new house, and we did not get to actually use it until one week before our 30-day return period. By the time we figured out what was wrong, it was too late to return it. First of all, if you fill this washer up to anywhere near its capacity, it does a horrible job washing the clothes. I'm not talking about any sort of real stains, I mean anything - the clothes are wet and still dirty, rendering the machine useless. Second (and the absolute WORST part about this machine), is that if you don't change the clothes over immediately to the dryer, they stink!!! Because the top is not air-tight, they start to smell mildewy extremely fast. I don't mean they stink if you leave them over night, I mean if you don't take them out within an hour or two, you have to re-wash them in hot water. I bought this very large machine because I have three kids and a ton of laundry - I don't have time to babysit a washing machine! Right now, my husband and I just don't have it in our budget to buy a new machine, and we're stuck with this completely useless, smelly machine for God knows how long. I can't begin to not recommend this machine enough.
Bottom Line No, I would not recommend this to a friend
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Extra large capacity & multiple cycle options are great
from Newark, DE, USA
Pros: Love the extra large capacity and multiple cycle options. Pre-programmed cycles are easy to understand/use. Uses less water than similarly sized top loader and runs quietly. Cons: Long cycle times - Normal wash cycle is 59 mins and Spin Only cycle is 12 mins.
Bottom Line Yes, I would recommend this to a friend
(0 of 1 customers found this review helpful)
This product has a large capacity and has wonderful features
from New Jersey
I have had this washer for about a year now and I really like it. It allows me to do much larger loads of wash and performs really well. Of course, it took me a few weeks to get used to all of the different settings. My old washer just had a dial and a few settings. Once I familiarized my self with everything, I really love this machine. I guess the only problem is that since the tub is large, it is also really deep and I have to stand on my toes in order to reach some of the clothing so if you are shorter than say 5'5", you may need a stool:) What is odd is that we have several Samsung TVs in our home but I never thought of Samsung as a company that would make washers and dryers.
Needs attention to detail
Not clothing friendly..â€¦â€¦â€¦â€¦â€¦â€¦...............................................
Quiet and good at cleaning
from Phoenix, AZ, USA
Very efficient washer uses little water great purchase.
Deep Tub is a problem for short people
from Princeton, New Jersey
I really like the washer and it does a great job of washing. The large capacity tub is great but has a drawback if you are under 5'4" with short arms. After the washer stops I have to tub dive to retrieve items at the bottom of the deep tub. I use a plastic hanger to try to hook or scoop a sock or other items. If I knew this, I would have considered another model or another washer. But, if you are taller you wouldn't have the same problem. It must have been a male engineer designing this unit. A warning would have been nice before I purchased it.
Overall Great Washer
from Scranton, PA, USA
I have only had this washer a week, but have put it through everything. I've washed everything in my house, either dirty or clean to be able to run through each cycle. Very large loads and very small loads. I have rated this 5 stars on everything but design, and that is because in order to improve efficiency over 2012 and earlier machines (as per Regulations), Samsung changed how the "Normal" cycle and "Heavy Duty" cycles work. These two cycles do not use ATC - Automatic Temperature Control. This isn't explained clearly in the User Manual. Because these 2 Cycles only allow in a certain percentage of Hot water and a certain percentage of cold water, you will find that the wash water is much colder than you would expect. It's been a freezing cold winter, and the water temp coming into my home is 40 degrees. Because of this, the wash water only gets to 55 degrees in the "Normal" cycle. I'm sure in the warmer months, it will be much warmer. All of the other Cycles use ATC, and the water is adjusted to compensate. This information can be found in the trouble shooting section for this washer. I wanted to post this review early so consumers could be aware of this before a purchase. I thought my washer was broken before I found this trouble shooting information. This washer does an excellent job at balancing loads. I only needed to intervene with a memory foam mattress cover, I redistributed the cover around the basket, restarted, and it spun out with out further issue. The only other Con is that you can't add an option after you hit start. I've put fabric softener in, and forgot to hit the appropriate option. I had to turn off the washer, then turn it back on to select the fabric softener option.
AMAZING WASHING MACHINE
from Fort Mill, SC
Got this machine yesterday and have already done 3 loads of laundry from bedding to colors to whites and they all turn out clean and smelling good and even feel softer than my old front load machine. I will never go back to a front load - this has so many nice features and is quiet and out performs my old washer by a long shot!!! Love It!
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