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Average Customer Reviews
(based on 1923 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
We are very happy with our new Whirlpool Duet. I was pleasantly surprised at just how quiet it is when running. Our old Duet was quite loud. This machine's spin cycle is very...Read complete review
We are very happy with our new Whirlpool Duet. I was pleasantly surprised at just how quiet it is when running. Our old Duet was quite loud. This machine's spin cycle is very fast, and the the clothes come out without needing much dryer time! It has all the basic cycles I require for a washer.On another note, our old Whirlpool Duet had bearings that went bad after owning it for six years. The cost negated getting it fixed, and we decided to get a new one. I certainly hope this Duet last longer than six years! If not, we'll not get another Whirlpool Duet. These machines need to be built to last longer; with the money a washer costs, I expect and deserve to have a machine last longer than 6 or 7 years.
Most Liked Negative Review
Not so good on the cleaning side of things...
This machine is big enough. It didn't shake the house down or make too much noise - except at the end when the annoying notification device goes off to let you know your washing...Read complete review
This machine is big enough. It didn't shake the house down or make too much noise - except at the end when the annoying notification device goes off to let you know your washing cycle is over - even at midnight - there is no way to turn it off. The technology is interesting - spins the clothes like crazy - had to way reduce the dry time - the clothes are half dry coming out. That is good - except for the wrinkles. LIke the extra rinse function and have been using it.But the biggest challenge for this machine seems to be getting clothes clean. yes, they go through the cycles (which are extraordinarily LONG - I'm talking hours here).... but in the end they just don't look clean. Especially whites, or anything with a stain. VERY disappointing. And because of the options I had to try lots of different cycle choices, switched up detergents, water temp, etc etc. So after three months (and probably too late to do anything about it) I am not satisfied. My last front loader was WAY better on the cleaning part of the job. I think on our way to innovation we forgot our primary purpose - get the clothes clean :)
Reviewed by 1923 customers
Displaying reviews 1-10
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Simple machine with minimal settings. Washes well.
By Dona Ana
from Las Cruces NM
Comments about Whirlpool Duet White Gas Dryer:
This is a simple machine with realitively few unnecessary cycles. I hope it lasts longer than my maytag did!
Bottom Line Yes, I would recommend this to a friend
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from Plainwelk, mi
So glad I bought the duet washer. Love love love.
I love my Whirlpool washer!
from South Carolina
I have had my Whirlpool Washer and dryer for several years now, and I am still in love with them!! I am 66 years old and I have gone through more sets of washers and dryers than I can count. This set is my favorite and I am pleased. I know about the mold problem, but I dry the door off and under the rubber seal around the door and I keep the washer door open. My mold problems have been mild. I loved my set so much, I talked my 81 year old mother into buying a new set. She was amazed at how it cleaned clothes that had been stained for a long time. I am a happy customer and when the time comes, I will replace them with Whirlpool! I do wish you had not stopped making the top that goes over the washer and dryer. I was fortunate enough to buy one with my set. My mother wanted one and they were no longer available. I love the storage that is in the stands that I purchased with the washer and dryer. They make the washer and dryer up high enough that it is easy to take the wet clothes out and put them in the dryer. Thank you so much for making the set so great!
I do not know what to do anymore
from Freeport NY
I believe there is something missing with this picture. Clothes come out dirty most of the time. it takes to long to wash a lead and i use to much soap/detergent even though we use high efficiency detergent. I called and i was told to put in extra rinse done that and does not work.????????
Bottom Line No, I would not recommend this to a friend
Disappointed, Costly, does not save energy in my house
from Chesterfield, MO
Required repairs twice in less than 2 years of owning. #1 Pressure switch hose malfunctioned (due to cheap plastic clips inside that broke, allowing the hose to rub a hole in it) So the washer completely filled with water, unable to drain no matter what I did, then the door burst open flooding my laundry room.#2 Clothes stuck inside, door would not unlock (2 days before vacation!!!) Required a costly computer? repair.Aside from the costly aggravating repairs, it does NOT CLEAN, and not energy efficient when you have to wash things extra times. I have to select "extra rinse" & "heavily soiled" routinely. The scent of my husbands deodorant NEVER fades, even after washing the load 3 times in a row.The mildew smell is awful even though I leave the door open at all times, and use the cleaners.
Purchased new with broken circuit board and display panel
from Kings Beach
I am still waiting for warranty repair to fix the dryer. It has not even turned on yet. Needs parts that are apparently on backorder and unavailable - which leads me to believe that I'm not the only one with this problem.
(1 of 1 customers found this review helpful)
Quick wash is awesome
from Palmer, Alaska
I bought this 2 yrs ago and have been in love with it ever since!
Not so pleased with this machine
By TJ walking
from Clovis Ca
I purchased this model a bit over two years ago. The first one had an issue with the lock switch mechanism and after waiting a month the place where I purchased it replaced the entire u it with a new machine.The new one has worked fairly well but at exactly the 2 year point the fill hose kept filling machine and would not drain it......called for service repair and was informed that my loading of machine was the issue that every load has to have the same weight fabric etc of it causes a off balance drum the vibrates and wears on the hose????? REALLY......I did 2/3 loads per day in my old Maytag for over 20 yrs while raising a family of 5..... This one sees 2/3 load a week and has issues?So the machine was repaired and worked well for exactly 10 days and 10 loads and presents with the spin empty cycle now not functioning......very disappointed 90 day warranty on repair work so again we wait for service .....
By laundry BB
Quiet and efficient
(4 of 4 customers found this review helpful)
I give up!
from Kansas City Missouri
Now broken for the 5th time in 3 years. It shreds your clothes. Is imposible to balance and also difficult to clean the lint trap.it leeks no matter how clean you keep it. Whirlpool should be ashamed for producing this washer.nothing but a headheadache from day one
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