Average Customer Reviews
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(based on 40 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Very Nice Machines
Bought the matching Washer & Dryer Set. Very nice. Easy to use. Does a good job as expected, quiet, & looks good too. Only 2 complaints from my wife,...Read complete review
Bought the matching Washer & Dryer Set. Very nice. Easy to use. Does a good job as expected, quiet, & looks good too. Only 2 complaints from my wife, She has a very bad back, bending over is very painful. #1 Washer tub is to deep, has to stand on tiptoes to get clothes at bottom of tub. #2 Dryer is to low, has to sit on stool to get clothes out of dryer. One note to add>> If you put a little to much liquid softener in the dispenser when you start the load the softener will empty into the machine at the startup leaving not for the rinse cycle.
Most Liked Negative Review
Not worth the money
The product has too many features, some loads take over an hour and is not worth the money. It does have large capacity but you can't wash different items together, sheets and blankets,...Read complete review
The product has too many features, some loads take over an hour and is not worth the money. It does have large capacity but you can't wash different items together, sheets and blankets, the clothes do not spin because the machine can't tell the weight. It took about 7 hours to do laundry I use to do in a couple of hours. I traded my front loading Whirlpool washing machine because of the foul smelling clothes only to have this washing machine doing the same thing. I now have to buy cleaning supplies, vinegar and Clorox to try and remove the bad smell. We reviewed this machine very carefully to make sure it would remove all the water from the tank. It is suppose to suck from the bottom and empty the tank to keep the water from becoming stale. But after reading more reviews, bad odors is a common problem. I wish I had bought a good general washing machine.
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Reviewed by 40 customers
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Horrible - Don't buy
from Spanaway, WA
Comments about Samsung 5.0 Cu Ft Neat White Top Loading Washer:
I am very disappointed in this washer. It takes forever to wash a load of clothes. If you put towels in it it is even worse.
Bottom Line No, I would not recommend this to a friend
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Pretty Laundry Room Piece
This machine is pretty and that's about it. We purchased this machine in April of 2014, after switching from a front loader. This machine does not wash clothes. if they go in clean that's great they come out clean. But any amount of dirt, forget it. Whites always come out dingy, I have two young kids and not one pair of pants has come out clean. I have to pretreat them, wash them, then spay them with pre-treater again, then wash them again. Half the time my clothes are so twisted together it takes 15 minutes just to untwist them all before putting them in the dryer. Every load has dry clothes too because there is never enough water, and no option to add water to the load. It is a 5.0 capacity, but I rarely fill it even half way. I wouldn't waste your money on the bells and whistles because that's all they are. I'm seriously considering going back to an old fashioned agitator.
from Dallas, TX, USA
I like this washer very much. There is no problem since I have it for a year. Recommended.
Bottom Line Yes, I would recommend this to a friend
from Las Vegas, NV, USA
so far no issues with so ever. does everything that it says it does, for the price I paid i'm extremely satisfied up to this point
These machines do not clean!
I am so disappointed in this washer! I was so excited to get it but it does not clean clothes, at all. There's hardly any water that fills up & NO aggitation. Just lots of spinning & spraying water. I would go back to my old washer in a heartbeat.
I like my washer but am frustrated with the water levels. Two items on Quick Wash and I have four inches of water. Water level for a larger load barely covers the clothes and is not adequate to 'agitate' the clothes. The ability to manually change the water level is not available and the manual was not written for Dummies.
(1 of 1 customers found this review helpful)
Washes Big Loads
from Oklahoma City, OK
We recently purchased this set after owning a washer with an agitator for the last 12 years. This Samsung fits 3 times the clothes in it with room to spare and uses less water! Lots of features and it spins so fast our items are nearly dry when cycle is complete.
from Miami Florida USA
very GOOD large loads and very quite very excellent build quality good job Samsung
(2 of 2 customers found this review helpful)
As a single dad, I'm sure you can imagine I'm not so keen on doing laundry. This washer simplifies everything. I leave my door open as it serves as my laundry basket too. I've no issues with rugs or etc...(one time it became unbalanced because of the rug) I can get quite dirty at work sometimes and my clothes have never before came out so clean. I ran 12 bath towels thru at one time and it wasn't an issue. Maybe I was just Lucky and got a good one or this is a great washer.
Seem to do a great job so far
from Phoenix, AZ, USA
large capacity. Now I can wash my king size bedding without splitting up the loads. Very quiet while washing. The drain pump makes quite a bit of noise though.
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