Average Customer Reviews
Energy Star Rated - Yes
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(based on 25 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Very Nice Machines
Bought the matching Washer & Dryer Set. Very nice. Easy to use. Does a good job as expected, quiet, & looks good too. Only 2 complaints from my wife,...Read complete review
Bought the matching Washer & Dryer Set. Very nice. Easy to use. Does a good job as expected, quiet, & looks good too. Only 2 complaints from my wife, She has a very bad back, bending over is very painful. #1 Washer tub is to deep, has to stand on tiptoes to get clothes at bottom of tub. #2 Dryer is to low, has to sit on stool to get clothes out of dryer. One note to add>> If you put a little to much liquid softener in the dispenser when you start the load the softener will empty into the machine at the startup leaving not for the rinse cycle.
Most Liked Negative Review
Not worth the money
The product has too many features, some loads take over an hour and is not worth the money. It does have large capacity but you can't wash different items together, sheets and blankets,...Read complete review
The product has too many features, some loads take over an hour and is not worth the money. It does have large capacity but you can't wash different items together, sheets and blankets, the clothes do not spin because the machine can't tell the weight. It took about 7 hours to do laundry I use to do in a couple of hours. I traded my front loading Whirlpool washing machine because of the foul smelling clothes only to have this washing machine doing the same thing. I now have to buy cleaning supplies, vinegar and Clorox to try and remove the bad smell. We reviewed this machine very carefully to make sure it would remove all the water from the tank. It is suppose to suck from the bottom and empty the tank to keep the water from becoming stale. But after reading more reviews, bad odors is a common problem. I wish I had bought a good general washing machine.
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Reviewed by 25 customers
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from Saint Clair Shores, MI, USA
Comments about Samsung 5.0 Cu Ft Neat White Top Loading Washer:
This machine we owned for about one year now. We keep getting black particles on our clothes and in the bottom of the machine. We called and they told us to buy this cleaning stuff to put in the washer every month to clean it. We bought it and we cleaned it about four times now, and we are still getting the black particles. I would not recommend this washer to anyone. Does anyone we any suggestions, if so, please let me know. Thanks
Bottom Line No, I would not recommend this to a friend
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Beware...cannot wash waterproof items!
I was shocked to notice after the washer was delivered the sticker inside the lid saying not to wash waterproof items in the washer. I would NEVER have purchased the washer. I would have purchased a Samsung with a waterproof cycle if I knew then what I know now. I learned a very expensive lesson and will be making trips to the laundromat!
Has been working better than I thought it would without and agitator.
Bottom Line Yes, I would recommend this to a friend
(1 of 1 customers found this review helpful)
This is product is great and quiet
from Milford, CT, USA
I have had whirlpool top load this blows it away . This is the best machine I have had so far and I have had many. Buy this washer you will be happy.
This washer cleans
from Sunbury, OH, USA
This washer cleans better that any I have ever used, and with less water. I love the features too you can modify the controls to do exactly like you want it to work. I would recomend this to anybody, and have. Thanks Samsung
from Fort Worth, TX, USA
the many wash cycles still don't give you the freedom of your own preferences, I would like to be able to rinse with warm water for certain articles for instance and haven't found the magic button yet. The 'normal wash' and 'waterproof cycles' are the cycles I use mostly, sometimes the 'rinxe only' cycle comes in handy as a 'prewash'
Will not go into spin cycle
from Chesapeake, VA, USA
First washer was a dud, had grinding issues the moment the installer installed the machine. the second one worked ok. seemed to use more water than my old one did and took over an hour for a complete wash cycle where my old one was about 35 min. now the thing is stuck in a rinse cycle loop and will not kick over to spin.
2nd time around
from syracuse, ny
1st one was a dud. Returned it it is a 100% better. Just installed new one tonight. 2 loads no problems
from Gresham, OR, USA
Washer takes a big load and washes it great! Very quite.
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