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Most Liked Positive Review
Esthetics, Convenience, and Quality Overview
This is the second full week that we've had our new refrigerator, and, on balance, we're very happy with the new unit. I thought I would break out the three categories in the...Read complete review
This is the second full week that we've had our new refrigerator, and, on balance, we're very happy with the new unit. I thought I would break out the three categories in the heading and report on it from that perspective. I'll try and remember to update my product ratings and review at six months and twelve months. Esthetics - My wife had not seen the refrigerator before it was delivered and set up(what admirable trust she placed in her husband), so when she saw it in its appointed space she remarked that it updated the style of the kitchen greatly, and I must admit it does have a hi-tech look and feel to it. It has a nice stainless steel surface and appearance that complements our other kitchen appliances and so fits right in. The crew who set it up did a nice job of balancing it and that is very important so make sure you get the same effort. Take a level balance to it if they don't and check it before they leave. Grade A. Convenience - The flex drawer is really nice. If you have young children, they can reach it and get after school yogurts or cheese items and the drawer opens very easily. We use it for cold drinks, fresh fruit, and dog meat items. It can be set to multiple temperatures depending on the items present. The bottom freezer drawer is cavernous and holds small items in the top tray, and large frozen turkeys and other things in the bottom section. The lighting is superb with bright LED lights illuminating even the far corners. The ice maker works great but do remember to set it up correctly for the first time and every time the ice bucket is emptied. Samsung did a great job thinking of product planning and finding how people use their fridges and designing a product around that. Grade A+. Quality - The digital inverter compressor is a great breakthrough in long life and quietness. Unfortunately, our unit had a vibrating rattle that sounded as if it was coming from the sides of the fridge but that was only a radiated noise. When the compressor came on, the noise would start and only end when the compressor quit. It was really loud and irritating. So we placed a service call and the technician came out and fixed it in ten minutes, and he seemed to know right where to look. He removed the six or eight screws holding on a metal plate where the compressor is located and the water tray at the bottom was touching the evaporator coils. When the compressor started, it would vibrate the tray on the coils and cause the noise, which was amplified within the enclosure. He bent the tray away from the coils and the vibrating rattle completely disappeared. Now the refrigerator is extremely quiet and doesn't interfere with the audio on the TV which is not too far away. I would like to see Samsung test the individual refrigerators for at least twenty-four hours and catch as many of these gremlins as possible before the refrigerator is delivered to the customer. It would make for a much better end user experience and greatly reduce their warranty costs. Grade B-.
Most Liked Negative Review
don't ever buy a refrigerator from Samsung
rust spots have started to appear on the 'stainless' steel fridge doors and freezer doors which is deemed just a cosmetic issue and therefore not covered under the warranty Always had great products in...Read complete review
rust spots have started to appear on the 'stainless' steel fridge doors and freezer doors which is deemed just a cosmetic issue and therefore not covered under the warranty Always had great products in the past from Samsung, so thought the fridge would be good, but turned out to be a terrible, very expensive mistake. also the ice production is poor, way less than my old fridge I used to have and the veg crispers are tiny, not large enough for a regular shop
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Reviewed by 22 customers
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We love it but...
from San Antonio, TX
Comments about Samsung Stainless Steel Counter Depth French Door Refrigerator:
So far we're very satisfied with the style and the capacity for us empty nesters also it fit like a glove in the opening where our old fridge was. We chose the counter depth model. Wouldn't recommend it for a family though, it would be too small. My only complaint is the Master Icemaker box is hard to remove. We had to wait almost two months for delivery because it needed to be shipped from Korea but the wait was worth it.
Bottom Line Yes, I would recommend this to a friend
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Looks good has great performance and features.
I've only owned this refrigerator for a month but compared to the Samsung fidge it is replacing I would have to say they're getting better at it. This ice maker takes up less room makes ice faster and doesn't seem to jam. The doorseals are better the doors and drawers seem to snap closed as if the seals were magnetic. It seems to run a bit louder than the last one but still quite. The lighting is better and is well laid out while taking up less space in a counter depth. In fact we are able to get the same amount of groceries in this one at 23 cubic feet as the 29 cubic foot one it is replacing. Hoping it is durable because I really like the looks, inovations and performance so far.
from Florida, USA
This is a fabulous refrigerator. Lots of great features and plenty of space.
from Mentor, OH
This refrigerator doesn't handle tall items very well. It has a removable and fold up shelf but if you remove that shelf then you have to find somewhere in your house to store it. This is my first icemaker so I can't compare it to anything else, but if I'm sleeping on the family room couch and the ice keeps dropping loudly, it will keep you up. No butter compartment. Shelves are strong and heavier than most other brands I looked at. I like that it sounds if you leave the door open.
(2 of 2 customers found this review helpful)
from West Orange, NJ, USA
Bottom Line No, I would not recommend this to a friend
I love Samsung.
from Downers Grove, IL, USA
We recently upgraded to this Samsung 24 cu. ft. Counter Depth 4-Door Refrigerator, and we absolutely love it. It fits perfectly into our counter top. With great design and lots of neat features, it drew lot of attentions and compliments from our friends and families. It's very quiet, and water tastes good. Ice maker works good too.
this product has great features
from California, USA
I like the design of this unit and Very happy with this product.
(1 of 2 customers found this review helpful)
ice cubes are very very small, & water runs very slowly! Water pressure is 70, had it checked today, For the price, am very disappointed!
This product has great features.
from Vista, CA, USA
Many great features e.g. the Flex Zone drawer, ability set exact temperatures, Everything is easily visible. Seems to have more capacity than our old fridge of same size.
With our other ss appliances, this product looks awesome in our remodeled kitchen
from Atlanta, GA, USA
My first Samsung appliance. So far so good. I had a problem with my Control Panel not working. I spoke with Michele in Customer Service and she guided me through the resetting process. All I needed to do was unplug the unit for a minute and plug it back in. Works like a champ. This process should be mentioned either in the User Manual or one or the videos.
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