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Most Liked Positive Review
Esthetics, Convenience, and Quality Overview
This is the second full week that we've had our new refrigerator, and, on balance, we're very happy with the new unit. I thought I would break out the three categories in the...Read complete review
This is the second full week that we've had our new refrigerator, and, on balance, we're very happy with the new unit. I thought I would break out the three categories in the heading and report on it from that perspective. I'll try and remember to update my product ratings and review at six months and twelve months. Esthetics - My wife had not seen the refrigerator before it was delivered and set up(what admirable trust she placed in her husband), so when she saw it in its appointed space she remarked that it updated the style of the kitchen greatly, and I must admit it does have a hi-tech look and feel to it. It has a nice stainless steel surface and appearance that complements our other kitchen appliances and so fits right in. The crew who set it up did a nice job of balancing it and that is very important so make sure you get the same effort. Take a level balance to it if they don't and check it before they leave. Grade A. Convenience - The flex drawer is really nice. If you have young children, they can reach it and get after school yogurts or cheese items and the drawer opens very easily. We use it for cold drinks, fresh fruit, and dog meat items. It can be set to multiple temperatures depending on the items present. The bottom freezer drawer is cavernous and holds small items in the top tray, and large frozen turkeys and other things in the bottom section. The lighting is superb with bright LED lights illuminating even the far corners. The ice maker works great but do remember to set it up correctly for the first time and every time the ice bucket is emptied. Samsung did a great job thinking of product planning and finding how people use their fridges and designing a product around that. Grade A+. Quality - The digital inverter compressor is a great breakthrough in long life and quietness. Unfortunately, our unit had a vibrating rattle that sounded as if it was coming from the sides of the fridge but that was only a radiated noise. When the compressor came on, the noise would start and only end when the compressor quit. It was really loud and irritating. So we placed a service call and the technician came out and fixed it in ten minutes, and he seemed to know right where to look. He removed the six or eight screws holding on a metal plate where the compressor is located and the water tray at the bottom was touching the evaporator coils. When the compressor started, it would vibrate the tray on the coils and cause the noise, which was amplified within the enclosure. He bent the tray away from the coils and the vibrating rattle completely disappeared. Now the refrigerator is extremely quiet and doesn't interfere with the audio on the TV which is not too far away. I would like to see Samsung test the individual refrigerators for at least twenty-four hours and catch as many of these gremlins as possible before the refrigerator is delivered to the customer. It would make for a much better end user experience and greatly reduce their warranty costs. Grade B-.
Most Liked Negative Review
ice cubes are very very small, & water runs very slowly! Water pressure is 70, had it checked today, For the price, am very disappointed!
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Reviewed by 16 customers
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this product has great features
from California, USA
Comments about Samsung Stainless Steel Counter Depth French Door Refrigerator:
I like the design of this unit and Very happy with this product.
Bottom Line Yes, I would recommend this to a friend
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(0 of 1 customers found this review helpful)
Bottom Line No, I would not recommend this to a friend
This product has great features.
from Vista, CA, USA
Many great features e.g. the Flex Zone drawer, ability set exact temperatures, Everything is easily visible. Seems to have more capacity than our old fridge of same size.
With our other ss appliances, this product looks awesome in our remodeled kitchen
from Atlanta, GA, USA
My first Samsung appliance. So far so good. I had a problem with my Control Panel not working. I spoke with Michele in Customer Service and she guided me through the resetting process. All I needed to do was unplug the unit for a minute and plug it back in. Works like a champ. This process should be mentioned either in the User Manual or one or the videos.
(1 of 1 customers found this review helpful)
More than I expected!
This is the best fridge I've ever owned and I've had plenty. Gorgeous appearance, inside lighting phenomenol, convenient drawer / compartments and our food is kept fresh as can be.
State of the Arts Refrigeration/Freezer System.
Truly a state of the arts refrigeration/freezer system. Looks good, works superbly well, and fits in nicely with my new Kitchen, along with our new Samsung Range, Convection/Microwave Oven, Dish Washer, TV, and even a Samsung branded counter top.
from Seattle, WA, USA
This refrigerator rates the top of its class!
from Florida, USA
Everything Samsung says about this refrigerator is completely true. My family loves everything about it. Is easy to clean, spacey, bright lightening, quiet, easy to move and I've had it for three years and no problem. I highly recommend everyone to buy this model.
Looks really good
from Easton, PA, USA
Initially had issued with ice maker, unit made ice but it would not come out. After multiple calls and a few service tech visits, it got fixed under warranty. The unit works great and looks good.
Great looking, quiet refrigerator
from Fremont, CA
This is one of the largest counter depth, stand alone refrigerators. With one exception (no separate compartment to keep milk and other drinks colder than the main compartment) , the design is excellent. Very quiet.
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