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(based on 46 reviews)
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Most Liked Positive Review
Esthetics, Convenience, and Quality Overview
This is the second full week that we've had our new refrigerator, and, on balance, we're very happy with the new unit. I thought I would break out the three categories in the...Read complete review
This is the second full week that we've had our new refrigerator, and, on balance, we're very happy with the new unit. I thought I would break out the three categories in the heading and report on it from that perspective. I'll try and remember to update my product ratings and review at six months and twelve months. Esthetics - My wife had not seen the refrigerator before it was delivered and set up(what admirable trust she placed in her husband), so when she saw it in its appointed space she remarked that it updated the style of the kitchen greatly, and I must admit it does have a hi-tech look and feel to it. It has a nice stainless steel surface and appearance that complements our other kitchen appliances and so fits right in. The crew who set it up did a nice job of balancing it and that is very important so make sure you get the same effort. Take a level balance to it if they don't and check it before they leave. Grade A. Convenience - The flex drawer is really nice. If you have young children, they can reach it and get after school yogurts or cheese items and the drawer opens very easily. We use it for cold drinks, fresh fruit, and dog meat items. It can be set to multiple temperatures depending on the items present. The bottom freezer drawer is cavernous and holds small items in the top tray, and large frozen turkeys and other things in the bottom section. The lighting is superb with bright LED lights illuminating even the far corners. The ice maker works great but do remember to set it up correctly for the first time and every time the ice bucket is emptied. Samsung did a great job thinking of product planning and finding how people use their fridges and designing a product around that. Grade A+. Quality - The digital inverter compressor is a great breakthrough in long life and quietness. Unfortunately, our unit had a vibrating rattle that sounded as if it was coming from the sides of the fridge but that was only a radiated noise. When the compressor came on, the noise would start and only end when the compressor quit. It was really loud and irritating. So we placed a service call and the technician came out and fixed it in ten minutes, and he seemed to know right where to look. He removed the six or eight screws holding on a metal plate where the compressor is located and the water tray at the bottom was touching the evaporator coils. When the compressor started, it would vibrate the tray on the coils and cause the noise, which was amplified within the enclosure. He bent the tray away from the coils and the vibrating rattle completely disappeared. Now the refrigerator is extremely quiet and doesn't interfere with the audio on the TV which is not too far away. I would like to see Samsung test the individual refrigerators for at least twenty-four hours and catch as many of these gremlins as possible before the refrigerator is delivered to the customer. It would make for a much better end user experience and greatly reduce their warranty costs. Grade B-.
Most Liked Negative Review
don't ever buy a refrigerator from Samsung
rust spots have started to appear on the 'stainless' steel fridge doors and freezer doors which is deemed just a cosmetic issue and therefore not covered under the warranty Always had great products in...Read complete review
rust spots have started to appear on the 'stainless' steel fridge doors and freezer doors which is deemed just a cosmetic issue and therefore not covered under the warranty Always had great products in the past from Samsung, so thought the fridge would be good, but turned out to be a terrible, very expensive mistake. also the ice production is poor, way less than my old fridge I used to have and the veg crispers are tiny, not large enough for a regular shop
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Reviewed by 46 customers
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(0 of 1 customers found this review helpful)
Just received but so far so good
from San Jose, CA, USA
Comments about Samsung Stainless Steel Counter Depth French Door Refrigerator:
We just received this refrigerator, but so far so goo. Looks great and is a great piece of our kitchen remodel.
Bottom Line Yes, I would recommend this to a friend
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Comment on this review
This product has great features.
from Columbus, GA, USA
Great design. Excellent price. Only draw back is the door restrictions which limits the pull out drawers from being fully opened. Easy to spott when moping the floor. However, overall we are extremely satisfied with this refrigerator.
My wife likes it
from St Louis, MO, USA
Easy to buy. Hard to register. Wife likes the center drawer.
I like the refrigerator , have been using for about 6 months, no issues.
Great Counter Depth Frig
from Montclair, CA
Overall I was impressed by the frig, we've had this for 1 year and it's met our expectations. Only complaint was the ice maker tray has a crack at the bottom.
(0 of 3 customers found this review helpful)
from Palm Beach Gardens, FL, USA
I love the middle compartment. I use it as my wine chiller.
LOVE My Refrigerator!
from Florida, USA
I LOVE my new Refrigerator! The cabinet depth gives it a more custom appearance and it is easier to find things. The French-door design is a back saver, everything is at eye-level. The extra drawer allows me to change the function of the extra drawer as my needs change, by changing the temperature I can have more freezer space or more refrigerator space.. . HOW GREAT IS THAT???
We received this product yesterday, November 12,2015. Delivered without incident or harm. Setup was easy and as detailed in the instructions. We had to attach the handles. We allowed the refrigerator to sit for 10 hours before plugging in and attaching the water line. The product is very quiet and cooling in all areas as expected. We love the accessability of the french door model. We also love the Flex Zone Drawer and find it very convenient in storing our deli items.
(1 of 2 customers found this review helpful)
Great Counter Depth Refrigerator
from Dallas, TX, USA
We purchased this because we own another larger Samsung refrigerator. Its a good size, only complaint is that lever for the water / ice dispenser is easily scratched. So, we have a nice stainless appliance with a scratched up looking water dispenser. Not the quality I would have expected from Samsung.
Best Refrigerator I have ever owned
from Sausalito, CA
Design both inside and out is well thought out, clean, efficient, and simple. The versatility of the interior design makes organizing, accessing, and fitting everything no problem at all. It's just had a huge positive impact on my new kitchen.
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
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