Average Customer Reviews
Energy Star Rated - No
(based on 588 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
The whirlpool duet w steam has many great features
The washer is amazing 16 pairs of jeans And all came out clean also like how quiet it is , our kids come over to hang out and wash there clothes .washes is amazing...Read complete review
The washer is amazing 16 pairs of jeans And all came out clean also like how quiet it is , our kids come over to hang out and wash there clothes .washes is amazing and we are super happy with it. My work clothes come out super clean and I did reasearch on the washer and dryer and made it a stackable unit . Very easy to use and with the discount saved a lot of money.
Most Liked Negative Review
Wish I could have a better review....
My 10 yr. old top loading Maytag was on its last legs, still working, just didn't sound pretty and bounced around my laundry room. However, to its defense, we are a family...Read complete review
My 10 yr. old top loading Maytag was on its last legs, still working, just didn't sound pretty and bounced around my laundry room. However, to its defense, we are a family of 7. Anyway, purchased the Whirlpool Duet before Christmas, as a present for myself, I wish someone would come and haul this "huge paperweight" away. I carefully researched and reviewed before we bought it and it did receive good ratings. I'm not sure if we rcv'd a lemon or what. In 4 months, the last 2 it has NOT worked properly! Error codes, door lock issues, not completing cycles, over 20 phone calls to Whirlpool and the repair co. Five times, repairmen have been to my house. NEW parts have been replaced multiple times, we are currently waiting on yet another NEW part to be replaced. Whirlpool does not stand behind their product. They know the problems/issues are due to manufacturing, etc. But yet they insist on RESENDING out repairmen. The last person I spoke to at Whirlpool said, Mrs. XXXXXXXXX, sounds like your are looking to get a new machine...I laughed and said I HAVE a new machine, I just want one that works. So, here we are with a NEW machine that is sitting in laundry room, like a huge paperweight. NEVER, NEVER, again!! Stay away from Whirlpool.
Reviewed by 588 customers
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Comments about Whirlpool Duet White Front Load Steam Washer:
This first time I ever had a front loader and love it. As always whirlpool is top notch.
Bottom Line Yes, I would recommend this to a friend
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from Charlotte, NC
Pedestals should be mandatory not an option.
It wash clothes very clean, and doesn't save leftover water in the washer.
My LG was better...
from Calgary, AB
I use the individual laundry detergent pacs, suitable for HE machines. More often than not, the pacs don't fully disintegrate meaning a gob of detergent sits at the bottom of the rubber sealing the door or a gob gets stuck to one of the items being washed, and they have to be re-washed. I have tried different detergent and washing smaller loads, but the problem remains, thus likely a washer issue. The washer also sometimes "freezes" and has to be unplugged from the wall to re-set. Bought new.
Bottom Line No, I would not recommend this to a friend
Three years and still running great. Needs some way to drain water out of front lip.
Will never buy another whirlpool duet
By Never buy a whirlpool duet
from Monterey bay
I purchased my whirlpool duet washer and dryer less than two years ago and I already have had it repaired over 12 times and spend over $300 dollars at the laundry mat because of this ineffective inefficient washer machine and at some time the company needs to just admit the product is ineffective and either replace the defective equipment or provide a reimbursement for the purchase price. I'm highly upset about this and every time a repair man comes out he diagnosis a new issue! Never buy this product!
DO NOT BUY THIS WASHER
Two months after the one-year warranty expired multiple electrical components on this needed to be replaced. Two months after that it is in a complete meltdown and we refuse to put more money into it. Whirlpool seems to take shortcuts in their research and development.
from Cary, NC
Purchased brand new Duet Washer less than 2 years ago. Main board was replaced twice in less than 18months under warranty; just failed again. DO NOT BUY THIS WASHER.
from pullman, wa
On previous versions of this model, the drain catch filter was easy to get to through a lower panel door (a few screws and you were there). Now, you have to remove the top panel, control panel, part of the door seal and the entire front panel. What took 5 minutes now takes a costly repair technician. If you have dogs/pets with lots of shedded hair, do not buy.
Should have done this years ago!
from Cincinnati, ohio
This machine is quiet, quick and washes huge loads very well! Love it!
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