Average Customer Reviews
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(based on 30 reviews)
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Most Liked Positive Review
Large, Deep Capacity and a great Ice/Water Dispenser
Having suffered for 5 years with a stylish French Door/Bottom Freezer of another brand, I decided to return to a Side by Side. My previous appliance was always having temperature control problems,...Read complete review
Having suffered for 5 years with a stylish French Door/Bottom Freezer of another brand, I decided to return to a Side by Side. My previous appliance was always having temperature control problems, ice build up, and track alignment problems of drawers and the door of the freezer. Although the refrigerator section had great accessibility, capacity, and flexibility, the freezer design made finding items difficult. The side by side has no drawer alignment problems and much better freezer item visibility and access. This model has great capacity and one of the best ice/ water dispensers I have seen with the ice maker in the door so there is no shelf volume loss and a recessed fill area enabling support of the container one is filling. There is very little shelf arrangement adjustability possible, but this model is designed well enough that one does not need it. The only slight criticism I have is that the LED lighting although effective is not bright and extensive resulting in the interior being somewhat darker than it should be.
Most Liked Negative Review
Cools evenly but very loud
I have only owned this product for 2 months but so far itâ€™s working very well. Cons This unit is very loud. I had a repairman come look...Read complete review
I have only owned this product for 2 months but so far itâ€™s working very well. Cons This unit is very loud. I had a repairman come look it over to be sure it was functioning properly and learned it has less insulation than some models. Itâ€™s not necessarily louder, but with less insulation you hear everything. During the defrost cycle it is exceptionally loud. With ice in the freezer door, you have to really push to get it closed. Even the refrigerator door needs to be pushed all the way closed; it will not swing closed with a light push.
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Reviewed by 30 customers
Displaying reviews 1-10
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Looks Great but has some issues
from Derby KS
Comments about Maytag Black Side-By-Side Refrigerator:
This is a beautiful machine, great lines, huge interior. Overall good good machine. The biggest problem is the water line for the water dispenser and ice has frozen on multiple occasions. This has caused lots of headaches for us. We are hoping for a long-term fix to the problem. Customer service so far has been really good for the warranty.
Bottom Line Yes, I would recommend this to a friend
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Love the Contemporary Look
Like the performance of my fridge. The ice maker makes some interesting noises.
Very poor design, performance is substandard and quality did not meet expectations.
Very poor quality. purchased in August; lite inside did not work and condensation build up between doors and ran out in the floor. Lite wasn't fixed until the end of October(part on backorder) Condensation problem still not fixed. Freezer door has to be replaced and estimated date is now December 9th. A brand new product and I have to keep mopping up water every day for 4 months!!!!!
Bottom Line No, I would not recommend this to a friend
Good capacity but poor use of shelf space
from Meridian, Idaho
The quality if the fridge is good. I would have like a larger ice maker as this one does make a lot. The shelves are sort of designed in a way that use lose a lot of potential storage space.
problems within the first month
The refrigerator came with a filter and ours needed replacing within the first month. We have an iron filter and a water softener so we received a bad filter with our refrigerator. Then about 3 months later the plastic line into filter started leaking. So with waiting on the part and getting the wrong part and waiting again we had no water or ice for over 6 weeks. The repairman was wonderful and he noticed we had a bad wheel and that's why it would not roll and was almost impossible to move. The rubber was coming off. We now have a new wheel however they are made very cheaply so how long will it last. I certainly hope we don't have anymore problems with it. We purchased a Maytag because we owned one before and had it over 17 years.
No multi tasking
I bought this fridge because it was "American Made"...on that note, I do like the shelves, and the front is easy to clean. Beyond that, I have a few disappointments. The lighting is dim (energy efficient) the ice maker is very noisy and can not keep up with a family of 4. The buttons on the front that say "Ice and Water", have rubbed off twice. The first time within a week or two of receiving the fridge. I only used dish soap and water to clean it. They did replace them, but again rubbed off within a week. This is a problem for guests because they don't know what button to push. One last complaint is you can't multi task! You can not get ice or water and open the refrigerator door! Sorry Maytag! I wanted to love you!
Reliable product, nice space, but noisy
I gave Fair scores to Design because the door will not stay open if you put even a small amount of weight in the door. It's also quite noisy. I would still recommend this product because it has nice space, a good layout and cooling is even. That's what really matters.
This refrigerator has everything you could ask for
from Beaufort, NC
This Maytag model comes with all of the necessities and bells and whistles that could be desired, without any gimmicky features. The digital controls above the water and ice dispenser are fantastic and let you control your fridge in a few pushes of a button.Cleaning is a breeze, just wipe with the grain and use a bit of well known furniture polish on a microfiber cloth. The depth and space on the inside is ridiculously large. It's like Doctor Who's Tardis, it's bigger on the inside.
Nice side-by-side refrigerator
from Naperville, IL
I am satisfied with this purchase. The capacity is great with good led lighting and I like those shelve space. The fridge is quite and of course it produces louder noise when dispensing ice which I think it is acceptable and reasonable. Over all I love this fridge and would recommend it.
Love this refrigerator!
from Grand Rapids, MI
The capacity of this refrigerator is more than ample for our family of five. It is perfect for entertaining as well. The ice-maker and drinking water features are great. I especially love the sleek design and the soft led lighting. This refrigerator has been a great addition to our family! Thank you MayTag for another quality appliance!
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