Average Customer Reviews
Energy Star Rated - No
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(based on 1969 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Finally, a quality frig!
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting...Read complete review
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting ice-cream in the freezer, the black plastic trim on the bottom never fit well and would fall off all the time if you stepped on it or bumped it. That frig was a top freezer model. We had local repair men come out to the house who said the temperature readings were within normal. (go figure??_really?) but the large meat drawer was replaced twice and the shelves always slid around on seemingly too small ledges which were not strong enough to hold up such dependent shelves.Anyway, I was shocked and elated when the local store called on our behalf to whirlpool. Whirlpool said they would replace the frig. Since I wanted to stay away from all those bad features (full length meat drawer, weird sliding shelf that supposedly makes room for tall items but only really slides at the wrong times, poorly designed shelves, bad temp control) I decided to go with a completely different style. I took a huge risk because there was only one review of this item ANYWHERE. I could not read any other feedback despite my attempts at looking on tons of websites. I was relieved and happy when the frig arrived.Much more solid frame, plastic foot shelf that extends across the bottom of the refrigerator was strong, shelves that are strong and don't slide around, well controlled temperatures everywhere, and very spacious.I am so happy with Whirlpool that they gave me another frig. Very impressive customer service! I gave the FEATURES a 4/5 because the shelves in the freezer cannot be moved and there is only one humidity gage for the veggie and fruit drawer. I had to dock it somewhere otherwise you may think that it is perfect! (which it seems like now but Im sure it will have its ups and downs).(PS. I did not want an ice dispenser on the door because I read on other reviews of other products that sometimes the ice just shoots out. I thought I would avoid the whole issue and just bought the accessory ice maker to be installed later. I also did not want to get drinking water from the frig because we have already paid for an expensive reverse osmosis system connected to our kitchen sink.)Basically, this frig is much more sturdy and well made. Clear plastic drawers may be a bit flimsy but time will tell. Believe me, this is light years away from the frig we had before.And the stainless steel is beautiful, so is the LED lighting inside!
Most Liked Negative Review
Good with the bad
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams...Read complete review
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams it is almost impossible to unjam due to the bad design of the ice hopper. In addition, the ice maker has a tendency to stop making ice randomly either due to an ice cube not releasing or, in the case right now, water has poured into where ice is formed and it has formed one solid chunck of ice that won't come out. Looks like I may have to manually defrost the freezer or find out how to actually remove the ice maker. Again, the refrig itself is good, but the ice maker is very poor. I would not buy this again.
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Reviewed by 1969 customers
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It is a great refrigerator
from Tuckahoe my 10707
We are extremely happy with the refrigerator.
Bottom Line Yes, I would recommend this to a friend
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Comment on this review
Fits in the Existing Space
from Pittsburgh , PA
We bought this refrigerator last month. It is about 6 inches deeper that our previous refrigerator so it does protrude a bit. It is also not as tall or wide as our previous refrigerator. It is very quiet and I was able to store the same amount of food in it as in my slightly taller and wider old refrigerator. I am very happy that I was able to purchase a model without the water/ice dispenser on the door.
Feature tend to make this item look cheap
By Disappointed Customer
from Fort Worth Texas
I just had this refrigerator delivered today. Upon a closer look I discovered that there are no covers on the door hinges, that makes this model look cheap. Also, when I took off all the shipping labels on the top of the refrigerator by both the left and right hinges there were two spots were there was no metal . You could see the foam installation through these areas. The one on the left was a u-shaped opening and the one on the right was a circle. Not sure if this will affect the overall operations of the unit. But one would think that the entire top would be solid metal. Again gives this unit a overall cheap appearance. Also unit was 2 inches shorter than my previous refrigerator, not that this is a game changer. But it would be nice if all these appliance manufacturer would make it easy for people who have smaller homes and kitchens to get a better fit. All the manufacturers or just making wider and larger ones with nicer features, and we have kind of out of luck trying to get all the nicer features because they do not add this to the smaller refrigerators. .
Bottom Line No, I would not recommend this to a friend
from New Bloomfield, Pa
We hoped we would once again own Whirlpool and we do.
from Alexandria, virginia
Purchased entire kitchen suite of appliances in June 2016. Took 3 months and two returns to get the 'fridge. Frustrated but accepted last one with minor damage on side. Originally missed it but Dishwasher has 18 inch long thin scratch across front. Microwave replaced because of defective fan. New one still noisy
from El Paso, Texas
I'm very pleased with my purchase, previous refrigerator was 12 years, also a Whirlpool would recommended to anyone, interested in purchasing a new appliance.
from Coldspring Texas
My fridge arrived on time with a good set up crew. The unit was exactly as described on-Line and in the store. I had an old unit that was failing and everything in the old unit fit in the new one. I wish there were more bins in the freezer rather than wire shelves. And I may buy an additional shelf for the top of the freezer unit to even out the big open space. I may also add an additional glass shelf in the fridge unit. Brackets are already installed for them or to change the spacing of the shelves provided. All in all just what I ordered
By T Hill
1 of aOne week of use and it is doing great
By Tom the cat
love our new refrig
from Fortson, Ga
refrig was delivered on time. they were very helpful and explained alot...took time to make sure everything in working order before left. The refrig itself is wonderful...it fit perfectly where we needed it to be. Runs smoothly. Love the way it looks. We have had it for 3 weeks now. The only thing I have found that it annoying is if pull too hard on handle when opening the door causes the refrig to move forward. They put two tiny "stops" in front of the wheels, but that doesn't really help much.
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