Average Customer Reviews
Energy Star Rated - No
(based on 2374 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Finally, a quality frig!
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting...Read complete review
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting ice-cream in the freezer, the black plastic trim on the bottom never fit well and would fall off all the time if you stepped on it or bumped it. That frig was a top freezer model. We had local repair men come out to the house who said the temperature readings were within normal. (go figure??_really?) but the large meat drawer was replaced twice and the shelves always slid around on seemingly too small ledges which were not strong enough to hold up such dependent shelves.Anyway, I was shocked and elated when the local store called on our behalf to whirlpool. Whirlpool said they would replace the frig. Since I wanted to stay away from all those bad features (full length meat drawer, weird sliding shelf that supposedly makes room for tall items but only really slides at the wrong times, poorly designed shelves, bad temp control) I decided to go with a completely different style. I took a huge risk because there was only one review of this item ANYWHERE. I could not read any other feedback despite my attempts at looking on tons of websites. I was relieved and happy when the frig arrived.Much more solid frame, plastic foot shelf that extends across the bottom of the refrigerator was strong, shelves that are strong and don't slide around, well controlled temperatures everywhere, and very spacious.I am so happy with Whirlpool that they gave me another frig. Very impressive customer service! I gave the FEATURES a 4/5 because the shelves in the freezer cannot be moved and there is only one humidity gage for the veggie and fruit drawer. I had to dock it somewhere otherwise you may think that it is perfect! (which it seems like now but Im sure it will have its ups and downs).(PS. I did not want an ice dispenser on the door because I read on other reviews of other products that sometimes the ice just shoots out. I thought I would avoid the whole issue and just bought the accessory ice maker to be installed later. I also did not want to get drinking water from the frig because we have already paid for an expensive reverse osmosis system connected to our kitchen sink.)Basically, this frig is much more sturdy and well made. Clear plastic drawers may be a bit flimsy but time will tell. Believe me, this is light years away from the frig we had before.And the stainless steel is beautiful, so is the LED lighting inside!
Most Liked Negative Review
Good with the bad
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams...Read complete review
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams it is almost impossible to unjam due to the bad design of the ice hopper. In addition, the ice maker has a tendency to stop making ice randomly either due to an ice cube not releasing or, in the case right now, water has poured into where ice is formed and it has formed one solid chunck of ice that won't come out. Looks like I may have to manually defrost the freezer or find out how to actually remove the ice maker. Again, the refrig itself is good, but the ice maker is very poor. I would not buy this again.
Reviewed by 2374 customers
Displaying reviews 1-10
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from Newark OH
I am extremely pleased with my new Whirlpool Side by Side Refrigerator. With only 3 of us living here we didn't need the extra capacity of a huge fridge. It fits our lifestyle to a tee. The filtered water tastes great and there is no funny taste in the ice cubes. We use every inch of space and are very happy with our purchase.
Bottom Line Yes, I would recommend this to a friend
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Good, Solid Fridge so far
from Los Angeles, CA
We have only had this refrigerator for a month, but so far so good. Highlights: Clean nice lines and the food is cold. The ice maker is a little loud but we keep the refrigerator tucked into an enclave in the kitchen, so the sound isn't loud enough to bother anyone. Three stars because the appliance attracts fingerprints like mad and it's hard to clean them off.
from Highland, CA
Had a problem with the crushed ice dispenser, but it corrected itself.
Does what it's suppose to
from Newark, NY
Fit perfectly in it's spot in the kitchen, The previous refrigerator was 27 years old. We were pretty partial to it.However our new whirlpool is doing all it is suppose to and looks good doing it.It is easier to keep the doors clean and it all functions well.
from Wyandotte mi
from Highland Beach, FL
Love my new Fridge!
from North Fort Myers, FL
Had a few weeks now and love it. I did order an additional drawer for the refrigerator door, just because I could! The only thing I'd do different is maybe try to find a wider one because the freezer is pretty small. But the ice and the water work great! Love it!
I like the refrigeration storage area
from Douglasville, GA
I am not satisfied with the water dispenser feature as the water is not chilled and one of the racks in the freezer compartment is too short on the sides and falls out on occasion. Also, the stainless steel exterior is hard to clean. I wanted the smudge proof exterior and was told that Whirlpool refrigerators in the size I needed, does not come in a smudge proof finish.
Bottom Line No, I would not recommend this to a friend
I love my side-by-side Refrigerator
from Corinth Mississippi
I bought my side-by-side Refrigerator about a month ago and I am really pleased with it and I am a dedicated fan of Whirlpool products.
Very nice refrigerator
from Round Hill, VA
Wanted a side by side and had a hard time finding one that would fit under the cabinets. This unit fits perfectly. Love the water and ice on the outside of the unit. The freezer side is a little small, so if you don't have a free standing freezer, I would purchase the unit with the freezer on the bottom.
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