Average Customer Reviews
Energy Star Rated - No
(based on 2626 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Finally, a quality frig!
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting...Read complete review
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting ice-cream in the freezer, the black plastic trim on the bottom never fit well and would fall off all the time if you stepped on it or bumped it. That frig was a top freezer model. We had local repair men come out to the house who said the temperature readings were within normal. (go figure??_really?) but the large meat drawer was replaced twice and the shelves always slid around on seemingly too small ledges which were not strong enough to hold up such dependent shelves.Anyway, I was shocked and elated when the local store called on our behalf to whirlpool. Whirlpool said they would replace the frig. Since I wanted to stay away from all those bad features (full length meat drawer, weird sliding shelf that supposedly makes room for tall items but only really slides at the wrong times, poorly designed shelves, bad temp control) I decided to go with a completely different style. I took a huge risk because there was only one review of this item ANYWHERE. I could not read any other feedback despite my attempts at looking on tons of websites. I was relieved and happy when the frig arrived.Much more solid frame, plastic foot shelf that extends across the bottom of the refrigerator was strong, shelves that are strong and don't slide around, well controlled temperatures everywhere, and very spacious.I am so happy with Whirlpool that they gave me another frig. Very impressive customer service! I gave the FEATURES a 4/5 because the shelves in the freezer cannot be moved and there is only one humidity gage for the veggie and fruit drawer. I had to dock it somewhere otherwise you may think that it is perfect! (which it seems like now but Im sure it will have its ups and downs).(PS. I did not want an ice dispenser on the door because I read on other reviews of other products that sometimes the ice just shoots out. I thought I would avoid the whole issue and just bought the accessory ice maker to be installed later. I also did not want to get drinking water from the frig because we have already paid for an expensive reverse osmosis system connected to our kitchen sink.)Basically, this frig is much more sturdy and well made. Clear plastic drawers may be a bit flimsy but time will tell. Believe me, this is light years away from the frig we had before.And the stainless steel is beautiful, so is the LED lighting inside!
Most Liked Negative Review
Good with the bad
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams...Read complete review
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams it is almost impossible to unjam due to the bad design of the ice hopper. In addition, the ice maker has a tendency to stop making ice randomly either due to an ice cube not releasing or, in the case right now, water has poured into where ice is formed and it has formed one solid chunck of ice that won't come out. Looks like I may have to manually defrost the freezer or find out how to actually remove the ice maker. Again, the refrig itself is good, but the ice maker is very poor. I would not buy this again.
Reviewed by 2626 customers
Displaying reviews 1-10
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Best buy for our money
WE bought this in December 2016. We love it and would recommend it highly
Bottom Line Yes, I would recommend this to a friend
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from Santa Clara, CA
I purchased this side by side because is the only one that can fit in my refrigerator space. The GE side by side that I had purchased three times is now made too tall in height.The freezer side is too small because the ice maker takes up almost half the space. I now have to store almost all my freezer food in the garage freezer.In a matter of a few days, the door, which looks very cheap, was covered with finger prints.The appliance store, where I purchased this side by side, gave me a 3M stainless steel cleaner and polisher to solve this problem. Now I just wipe off the prints because of a coating that 3M puts on the stainless steel. The freezer had to be placed at the coldest levels to be cold enough. Whirlpool is the only company who makes a side by side in a shorter height, so I will have to live with this.
Bottom Line No, I would not recommend this to a friend
Review Whirpool Refrigerator
By Carter the Boxer's wife
from Naples, FL
I bought this recently, and over all it is fine, but I have some complaints. I don't like the light system for the ice/ water dispenser. Most other refrigerators have the light illuminated ONLY when the lever to dispense is pressed. Whirpool's has to be either on or off all the time, or we have to change the setting every time. Also, I think the ice bin is too big. It robs the freezer of too much space. The stainless steel is hard to keep clean!!
Terrible refrigerator choice
By Sweet C
Refrigerator runs extremely loud. I only kepr the refrigerator because it was the only one thatfit in the space.
Very Nice Fridge
from Norcross, GA
I'm very happy with my new refrigerator. The LED lights are really bright and I'm able to see everything easily. The ice cubes are a little smaller than a normal ice cube, but I like that. The only thing that I've found that I don't like is the water despensor does not go out enough and I'm left with water going down the side of the fridge or the ice going everywhere. I wish there was a little ledge for a cup to be centered correctly under the water/ice despensor. But other than that, I'm enjoying it.
from Edgewood, NM
Am happy with product so far but have only had it a few weeks.
Pretty nice fridge!
from Chicago IL
I bought this fridge a month ago and so far it works great!
Very Disappointed with quality as well as service!
from Mesa, Az
Bought 4 months ago and in that time a river punctured through the side wall between ref and freezer.
from new jersey
brought a few weeks ago so its working good
MORE ROOMY THAN FIRST THOUGHT
I ONLY HAD 33 INCHES WITHIN CABINET OPENING AND WAS WORRIED THIS SIDE BY SIDE MIGHT BE TOO SMALL. NOT SO. THE SHELVES HOLD TWO ONE GALLON MILK AND A TWO LITER SODA BOTTLE AND MORE THAN TWO GALLON BOTTLES DEEP. THE FREEZER LOOKS SO NARROW BUT IT HOLDS ALL I COULD EVER HOPE TO PUT INSIDE PLUS MORE ON THE DOOR. LOVE MY NEW WHIRLPOOL SIDE BY SIDE.
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