Average Customer Reviews
Energy Star Rated - No
(based on 2473 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Finally, a quality frig!
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting...Read complete review
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting ice-cream in the freezer, the black plastic trim on the bottom never fit well and would fall off all the time if you stepped on it or bumped it. That frig was a top freezer model. We had local repair men come out to the house who said the temperature readings were within normal. (go figure??_really?) but the large meat drawer was replaced twice and the shelves always slid around on seemingly too small ledges which were not strong enough to hold up such dependent shelves.Anyway, I was shocked and elated when the local store called on our behalf to whirlpool. Whirlpool said they would replace the frig. Since I wanted to stay away from all those bad features (full length meat drawer, weird sliding shelf that supposedly makes room for tall items but only really slides at the wrong times, poorly designed shelves, bad temp control) I decided to go with a completely different style. I took a huge risk because there was only one review of this item ANYWHERE. I could not read any other feedback despite my attempts at looking on tons of websites. I was relieved and happy when the frig arrived.Much more solid frame, plastic foot shelf that extends across the bottom of the refrigerator was strong, shelves that are strong and don't slide around, well controlled temperatures everywhere, and very spacious.I am so happy with Whirlpool that they gave me another frig. Very impressive customer service! I gave the FEATURES a 4/5 because the shelves in the freezer cannot be moved and there is only one humidity gage for the veggie and fruit drawer. I had to dock it somewhere otherwise you may think that it is perfect! (which it seems like now but Im sure it will have its ups and downs).(PS. I did not want an ice dispenser on the door because I read on other reviews of other products that sometimes the ice just shoots out. I thought I would avoid the whole issue and just bought the accessory ice maker to be installed later. I also did not want to get drinking water from the frig because we have already paid for an expensive reverse osmosis system connected to our kitchen sink.)Basically, this frig is much more sturdy and well made. Clear plastic drawers may be a bit flimsy but time will tell. Believe me, this is light years away from the frig we had before.And the stainless steel is beautiful, so is the LED lighting inside!
Most Liked Negative Review
Good with the bad
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams...Read complete review
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams it is almost impossible to unjam due to the bad design of the ice hopper. In addition, the ice maker has a tendency to stop making ice randomly either due to an ice cube not releasing or, in the case right now, water has poured into where ice is formed and it has formed one solid chunck of ice that won't come out. Looks like I may have to manually defrost the freezer or find out how to actually remove the ice maker. Again, the refrig itself is good, but the ice maker is very poor. I would not buy this again.
Reviewed by 2473 customers
Displaying reviews 1-10
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from Dallas, Ga.
Purchased in Dec 2016. I absolutely love the water and ice features. The freezer could have been a little bigger. All in all, I am happy with the refrigerator.
Bottom Line Yes, I would recommend this to a friend
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Clean sharp look; temps keep fresh & frozen at their best!
from Kingston, NH
I purchased this refrigerator a month ago, and it has been nothing but a pleasure. Clean lines outside, stainless doors that magnets stick to for family photos, excellent temperature control in fridge and freezer; bright, soft lighting; clear drawers that make it easy to see what is stored therein; all-in-all, I am happy every time I use it. (I had a similar model Frigidaire for 25 years prior--though the same dimensions, it had a roomier interior. I only hope that that means this has better insulation resulting in cheaper electric bills.
Fits the need almost
By Retro Rick
from Grand Rapids, MI
I bought this as my options were very limited. Not many choices when looking for bisque colored appliances. Did not want water/ice thru the door, what a waste of freezer space. I removed the ice maker to free up 35% extra freezer space. And added an extra shelf instead of the icemaker. My house is accented with light oak and my kitchen appliances are all bisque, to purchase the item I wanted I would have to pay an additional $1250.00 and that was dealing with a scratch and dent dealer. So far it is performing excellent.
Attractive look and user friendly
from LANSDALE, PA
Bought a month ago and am satisfied with it so far
from Dallas, Texas
I bought it 2 months ago, it's great.
To remove ice maker container is awkward. It is a close fit.
Everything that it is advertised as.
Is exactly as advertised.
from Moore, SC
Went specifically looking for a bisque refrigerator. Was not a fan of Whirlpool, as I had never owned one. My last was another brand and was still running great after 18 years. It was merely a color thing. Hooked it up Sunday and had service here on Tuesday. No water pressure to ice maker or water in door. Easy fix the line was crimped under the freezer door. Service was exceptional and refrigerator is working fine. Love all the shelves and drawers,
from Council Bluffs IA
Love the Ice/Water feature in the door.
from Stuart .FL
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