Average Customer Reviews
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(based on 129 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great side by side fridge
I needed something that would fit the smaller space in my 1968 home and wanted a side by side with water and ice dispenser. Though I was partial to Whirlpool since all my other...Read complete review
I needed something that would fit the smaller space in my 1968 home and wanted a side by side with water and ice dispenser. Though I was partial to Whirlpool since all my other appliances are the same brand including the 19 year old fridge I was replacing, I had researched several other brands to see what they offered. After comparing many, I wound up coming back to Whirlpool and almost bought the Whirlpool WRS322FDA. I went and saw one at my local Sears and found I didn't like the mechanical buttons for the control panel and how the upper portion of the freezer was used up by the icemaker which reduced the amount of storage space in the freezer. I looked some more and found this WRS342FIAB. I called Whirlpool to ask if the control panel was electronic or mechanical. They informed me it was indeed electronic. I began researching some more and noticed that compared to the WRS322FDA, this fridge had cold water that dispenses, and a bit more room in the freezer since it had the in the door removable ice bin. I decided to buy it sight unseen and give it a shot. Once I received the fridge, I was very pleased with it. So far it has done well and we enjoy it. The features I like most about this fridge are the electronic control panel, LED interior lighting that fades on, removable ice bin and the extra space in the freezer towards the top where most ice makers take up the room. Though the description or pictures don't show it, mine came with a handy can rack in the fridge door. This was a nice bonus and I use it for those 16.9 oz water bottles that the kids can grab on the go. They fit perfectly. I also like the light that illuminates the dispenser area. Initially I thought you would need to turn the light on each time you wanted to use it (in the dark) and then turn it back off. You can do that, but to my surprise, I found the light comes on automatically as soon as the paddle is depressed with your cup. Great fridge and well worth the extra money for the additional features you get over the WRS322FDA."
Most Liked Negative Review
Totally regret this purchase
I did my homework and researched refrigerators via word of mouth, online reviews, Consumer Reports, and my own previous positive experience with Whirlpool appliances. I chose the Whirlpool side by side model in...Read complete review
I did my homework and researched refrigerators via word of mouth, online reviews, Consumer Reports, and my own previous positive experience with Whirlpool appliances. I chose the Whirlpool side by side model in stainless steel, and now I completely regret my purchase. I had it delivered the day before Thanksgiving. After the delivery men left, I noticed two (2) loose nuts - one INSIDE the refrigerator and one on my kitchen floor next to the new refrigerator. I tried but could not immediately spot where these stray nuts might belong and as I said the delivery men were long gone. I saved both nuts and didn't think anymore about it until the problems started. Within hours I noticed a slow drip from the water dispenser so I called for service. Since it was the day before Thanksgiving the soonest service call available was a couple days out. The next day I had to cancel the service call due to a death in the family, which leads to the next problem. The instructions explicitly state to turn off the water when going away. The only way to turn off the water is to slide the refrigerator away from the wall and turn off the water at the source. Despite the fact I was very careful, when I moved it the refrigerator torn up my vinyl flooring. I wonder what could be so sharp underneath it that it would completely ruin my floor underneath it? I can see the concrete floor next to my refrigerator! I think it's either a defect that the feet or something under it destroyed my floor, or maybe it was something missing (recall the 2 orphaned nuts I found after delivery). Either way I can never move the refrigerator out again to turn the water back on because of the torn up floor under it, and that means I can never use the built-in water dispenser. Instead I have to use old school ice trays that I have to fill myself. The expensive feature is rendered useless. If I could return this refrigerator, I would. If it was not so expensive, I would give away to charity and get something else. I can't do that because I cashed in savings bonds to pay for it. Now I am so upset that I literally don't like thinking about this. I get stressed every time I see my once nice floor all torn up next to the refrigerator. Friends ask me how I am enjoying my new 'fridge and I literally can't talk about it. This was supposed to be "fun" to get this new appliance but it's turned out to be a very upsetting nightmare. I totally regret this purchase. I wish Whirlpool would help me.
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Reviewed by 129 customers
Displaying reviews 1-10
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from Buffalo Grove, IL
About Me Casual Cook
Comments about Whirlpool 22 Cu. Ft. Side-by-Side Stainless Refrigerator:
Great refrigerator for a small kitchen. It is small yet provides enough shelf storage. Ice maker was conveniently built on the door so you get extra shelf storage in the freezer. Bought it only 3 weeks ago so time will show how durable it is.
Service and delivery comments:
Fast delivery and painless installation.
Bottom Line Yes, I would recommend this to a friend
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Comment on this review
Does the job
from Hebron, KY, United States
This was my first purchase of a side-by-side refrigerator and I was concerned that the space would be inadequate. Instead it works quite nicely! I like being able to adjust the shelves to accommodate our selections and the ease of seeing what is on each shelf. The shelf for storing soft drinks is a nice feature. Keeps foods at right temperature (cold or frozen), very quite when running. First time with an external ice dispenser - love it!
By Roxy mamoo
from Chicago area
About Me Avid Cook
Only minor complaint is that sometimes the ice is loud when it drops into the container and it also. sometimes misses the container and ends up in the freezer. I'll call if this continues. Love the produce drawers and deli drawer. Our family is also fond of the LED lighting. The ice/water in the door takes a bit of getting used to where to place your glass and also how big of a glass to use. We all really like this fridge. Lots of places to move around shelves and bins.
fits perfectly, works fine
Comments about Whirlpool White Side-By-Side Refrigerator:
We had the previous model, a Kenmore/Whirlpool. Compressor failed while we were on vacation, so it was off to Abt upon our return. Can't beat the selection. This model is an exact match, physically, to our old model. Seems to work OK, but we really have not fully loaded the freezer yet. Maybe that's why the fridge section ran quite cold until we nudged the controller setting up a bit. The ice maker is a bit noisier even when it is not dispensing ice; not noticeable in an active kitchen but might be a bother in a quieter environment.Nice LED lighting with a clever ramp to full brightness.
Buying went pretty smoothly. Delivery was on time. Two delivery men spent over an hour setting up the fridge. They took away the old one. A few weeks later, we got the refund from Com Ed, as promised.
from Mt. Prospect, IL
Freezer storage is too narrow and refrigerator door doesn't open wide enough.
Bottom Line No, I would not recommend this to a friend
Merchant response: If you purchased this item from Abt and aren’t happy with it, you have 30 days to return or exchange it. Please see our site or contact customer service at 847-967-8830 to begin the return process.
from Alberta, Canada
Positive:This is a great looking, solid fridge. Lots of adjustable shelving and great door shelves. Negative: Ice maker chute is too large for most glasses and shoots ice all over floor unless you use a pitcher. Ice sticks in chute and later melts and falls onto floor. Door has ramp that bounces the door back at you when your hands are full. It does not stay open at 180o but wants to return to 90o which makes doorway too narrow. This fridge is narrow and deep so you have to "get into" it to reach to the back, so it is very awkward to try to hold the door open, against the ramp that is pushing the door back at you. Ice/Water maker control ....you have to switch the electronic control through three options to move from water to ice....it should have two paddles,,,one for ice and one for water. Water is not even cool so dispenser is really only a filter( if you choose to utilize the filter).....we use the tap more than we have in 20 years as it is cooler than dispenser water. Ice maker is very slow as it only dispenses 6 cubes at time and ice capacity is 1/3 of our old fridge.
Smaller But Roomy!
from NJ, United States
The opening I have in my kitchen for a refrigerator is small, so I was limited in what I could purchase. I have not been disappointed, I am able to fit all of the food I need without any problems. The ice cube maker and water works great. I also like the LED lights. I am happy I purchased this Whirlpool refrigerator.
Poor ice maker
from RIC, VA
Ice maker gets infrequent use and therefore always clogs up and will not dispense.
By Wendy Meg
from New Jersey
The inside is smaller than you think. Also, the water dispenser is not always cold. I would not buy this again.
Whirlpool Makes Good Products
By Good Looking
from Toronto, ON, Canada
The Right Size For Our Condo.This fits into the Space We Have for the refrigerator.
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