Average Customer Reviews
Energy Star Rated - No
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(based on 1959 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Finally, a quality frig!
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting...Read complete review
I had just bought a DIFFERENT whirlpool frig last year. From the start we had problems with the shelves not fitting on the ledges in the frig, freezing veggies in the frig and melting ice-cream in the freezer, the black plastic trim on the bottom never fit well and would fall off all the time if you stepped on it or bumped it. That frig was a top freezer model. We had local repair men come out to the house who said the temperature readings were within normal. (go figure??_really?) but the large meat drawer was replaced twice and the shelves always slid around on seemingly too small ledges which were not strong enough to hold up such dependent shelves.Anyway, I was shocked and elated when the local store called on our behalf to whirlpool. Whirlpool said they would replace the frig. Since I wanted to stay away from all those bad features (full length meat drawer, weird sliding shelf that supposedly makes room for tall items but only really slides at the wrong times, poorly designed shelves, bad temp control) I decided to go with a completely different style. I took a huge risk because there was only one review of this item ANYWHERE. I could not read any other feedback despite my attempts at looking on tons of websites. I was relieved and happy when the frig arrived.Much more solid frame, plastic foot shelf that extends across the bottom of the refrigerator was strong, shelves that are strong and don't slide around, well controlled temperatures everywhere, and very spacious.I am so happy with Whirlpool that they gave me another frig. Very impressive customer service! I gave the FEATURES a 4/5 because the shelves in the freezer cannot be moved and there is only one humidity gage for the veggie and fruit drawer. I had to dock it somewhere otherwise you may think that it is perfect! (which it seems like now but Im sure it will have its ups and downs).(PS. I did not want an ice dispenser on the door because I read on other reviews of other products that sometimes the ice just shoots out. I thought I would avoid the whole issue and just bought the accessory ice maker to be installed later. I also did not want to get drinking water from the frig because we have already paid for an expensive reverse osmosis system connected to our kitchen sink.)Basically, this frig is much more sturdy and well made. Clear plastic drawers may be a bit flimsy but time will tell. Believe me, this is light years away from the frig we had before.And the stainless steel is beautiful, so is the LED lighting inside!
Most Liked Negative Review
Good with the bad
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams...Read complete review
Very nice looking and easy to clean. Ice maker is terrible! Ice maker has the feature to crush ice, but don't use it or it will jam. And when the ice maker jams it is almost impossible to unjam due to the bad design of the ice hopper. In addition, the ice maker has a tendency to stop making ice randomly either due to an ice cube not releasing or, in the case right now, water has poured into where ice is formed and it has formed one solid chunck of ice that won't come out. Looks like I may have to manually defrost the freezer or find out how to actually remove the ice maker. Again, the refrig itself is good, but the ice maker is very poor. I would not buy this again.
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Reviewed by 1959 customers
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Most everything OK so far.
By Fridge owner 40
from Inver Grove Heights, MN
Only have been using it a little over one week. So far no major issues. The only thing I have found so far is that the drawers in the refrigerator part do not slid in and out very easily. My prior Whirlpool fridge drawers slid much more smoothly.
Bottom Line Yes, I would recommend this to a friend
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Comment on this review
from decatur alabama
Enjoying my new fridge. Has a great icemaker and water in the door, even though it is a smaller cubic foot it still has plenty of room on the inside!!
purchased 1 month ago and so far no problems
Ice and water is awesome!
from Prosser, WA
Very happy with this appliance fit our needs.
from sycamore, il
I do like the refrigerator however the freezer section was very small this style
Needs more shelves
Design is good but both freezer and cold foods sections need an extra shelf. I have bought two more shelves but these were disproportionately expensive compared with the cost of the fridge. Also the way the door shelf notches are located, one cannot put wine-bottle sized bottles on the bottom shelf of the door - which being the lowest shelf, is also the strongest. Wine bottles are too tall to fit with the second of the door shelves on their highest notch..Older version of this fridge was better thought out.
works great I would buy another.
I bought another brand and it did not work from the time I received it. I wish I would have choosen Whirlpool first. It works great.
from Camp verde, arizona
I bought this a month ago. And I love it. It's quiet and stays nice and cold. And the water feature is great.
Exactly what I wanted!!!
By Jo Momma
from East Coast
I was limited in space between a wall & cabinet & this was the perfect fit. Former issues with Ice Maker resulting in a terrible fear of LEAKS!!! So I opted for NO ICEMAKER which also give me MORE SPACE in the freezer!! 3 drawers in the refrigerator & nice deep shelves on the door. The finish is terrific & NO FINGERPRINTS on the stainless. Nice BRIGHT lights in both spaces. Easy to reach all foods with this unit! Cold and Quiet. What more can you ask!
Disappointed - works well but misrepresented.
from Saint Louis MO
Purchased less than one month ago. Although the refrigerator seems to work well, I feel that it was not as represented. I downloaded the Whirlpool "parts list/exploded view diagrams" document and discovered that Whirlpool has changed the design of the freezer door removing two shelves above the ice dispenser. The document clearly shows these shelves. There is plenty of room for these shelves. The current version of this refrigerator has no shelves. In fact I could find no current Whirlpool model on the web site that has these shelves. My old refrigerator (GE) has these shelves. Was this done as a cost cutting measure? It makes no sense to me. Therefore, the capacity of the freezer is diminished.The controls for the ice and water are a bit puzzling. Although they work, it would have been very easy to install a micro switch so that the light comes on when dispensing ice or water. Is it normal to have a textured finish on the sides of the refrigerator and a smooth finish on the doors?
Bottom Line No, I would not recommend this to a friend
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