Average Customer Reviews
Energy Star Rated - No
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(based on 901 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great fridge- cold, easy to use, and looks great
Very glad we bought this refrigerator. It was on the higher end of the mid-range side-by-sides and we wanted a quality machine that would last us many years. The first thing we noticed was...Read complete review
Very glad we bought this refrigerator. It was on the higher end of the mid-range side-by-sides and we wanted a quality machine that would last us many years. The first thing we noticed was how quickly it cooled down. They recommend waiting 24 hours because loading it up, but it was already cold within 2-3 hours (the freezer took longer). Food and drinks stay nice and cold and the shelves are durable, holding everything we load onto it. For a family of five, a lot can add up! There are not many levels for the shelves (you cannot change the height of each section) but the sections are a good height to fit in large items like milk, cola bottles, and large juice containers. When opening the doors, we feel the coldness inside but the cold doesn't seep out. On some fridges, you get cold when opening the door because you feel all of the cold escaping from the fridge. Not here. And when you close the door, the freezer door stays put. You don't have to make sure you close the other door too. On our last side-by-side, we had to always make sure both doors were closed and sometimes we forgot and would discover it open later on. The ice maker is great. We loved the idea to have a water filter built in. Installation of the filter was quick and easy. The indicator light tells when the filter needs to be changed. The ice maker makes water, cubed ice, and crushed ice. Two things I don't like about the ice maker: 1) when the ice maker fills up with water, it is pretty loud. We notice the water sound in the next room. Not a big negative, but when we have guests, they always say, "What was that?" 2) When getting ice, either cubed or crushed, we have to be very careful that it doesn't fall out of the glass and onto the floor. With our two kids, they are always cleaning up the floor from ice. I don't know if there is a better way to direct the ice more into the glass, but it is a little difficult. All in all, very pleased with this fridge and looking forward to many more years of use!
Most Liked Negative Review
Product has a poorly designed water/ice dispenser and interior shelving
We had to replace our previous Whirlpool refrigerator after just six years because it went dead (we also had to replace the ice maker auger on this unit within the past year). We...Read complete review
We had to replace our previous Whirlpool refrigerator after just six years because it went dead (we also had to replace the ice maker auger on this unit within the past year). We had reservations about buying the same model again but since the first of three Whirlpool refrigerators we purchased, lasted for 10+ years and we've purchased numerous other Whirlpool appliances in the past without incident, we stayed with your product. We are extremely disappointed with the quality and design of this updated model. The ice machine does not function as well and although I like the smaller ice cube size, access to the cube maker through the door is very difficult because the ice dispenser door is not designed to stay open, (so you can't easily reach inside to retrieve a greater volume of ice cubes without using the door dispenser). Also the ice/water door dispenser is terribly designed and you can barely dispense cubed or crushed ice without shards of ice flying out onto the floor, and the cold water hose inside the fridge holds far less water than our old one did. Why did you reduce the capacity of the chilled water line so significantly? The adjustable bracket shelves in our previous model provided greater flexibility for spacing and capacity, the new shelving design does not. I can't even double stack two 4 cup Ziplock storage container on the center shelves or an 750 ML bottles of wine with a stopper on the top shelve. The overall capacity, configuration and lack of visibility make accessing middle shelve items very inconvenient. Additionally I don't care for the smooth front finish versus the former orange peal finish (that you currently use on the sides). The smooth enamel finish may look nice now but it most certainly will not hold up as well to accidental scratches over time. Based on the poor design and quality of this replacement model, I would have serious reservations about purchasing another Whirlpool product in the future.
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I loved it when I saw it in the store also great price
from Lebanon, TN, United States
I bought this about a month ago and love it. right size and color
Bottom Line Yes, I would recommend this to a friend
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Good but not great
from Birmingham, AL, United States
This is the 2nd refrigerator we have had, the 1st the icemaker hardly worked at all so we got a 2nd refrigator of the same make and the icemaker is better but we have had for 2 1/2 weeks and we still do not have a full bucket of ice and have had to buy bagged ice just to have ice in the house. Other than icemaker features which I am very unsatisfied with the other features are very nice.
Bottom Line No, I would not recommend this to a friend
poor ice dispencer
We have had no problem with the refrigerator. The ice dispenser throws ice everywhere. We use an extremely wide cup and it still goes on the floor
Convenient Storage and Features: A Well Built Appliance
By Refrigerator Raider
from Lincoln, NE
This refrigerator was purchased to replace an older, top-freezer kind. The side-by-side door configuration has been a welcome change. It allows for convenience of not only getting to the items in the freezer or fridge, but for storing them as well. Frequently needed or accessed items can be stored at readily accessible heights, which gets rid of the need for a lot of bending over or digging around for what one is looking for. The added feature of the wide (gallon milk size) shelves in the refrigerator door helps keep bulky items out of the way of the interior shelves. Plus, there is a lot of storage in both the refrigerator and freezer. Vegetables and fruits stay fresh longer in the humidity controlled drawer. Because of the multi-tier shelving, meats, vegetables, and other products can be kept separately, without having to pile things up on one another, as was done with the old refrigerator. I highly recommend this refrigerator. Storage and division of space is excellent, the lighting is superb, the build quality of the shelves and the fridge overall are exceptional and sturdy, and the stainless steel exterior brightens up the whole kitchen.
from Springfield, IL, United States
Great product. It fits our needs and is quiet. Great purchase
from Marietta, GA, United States
This is a great choice when it comes to a new fridge. It has a sleek appearance and tons of storage. My only complaint is that it's pretty loud when dispensing water.
Lots of space!
from Castle Rock, CO, United States
I bought this refrigerator a month ago and love it. The only thing I would improve on is the water/ice dispenser. It's too wide and if you try to use a regular size glass, water and ice go everywhere. I love everything else about it!
Keeps things cold, SLOW water dispenser
from Tulsa, OK, United States
Pros: lots of storage, keeps cold. Cons: fairly loud, ice misses the cups often, very slow water dispenser.
from Baton Rouge, LA
So far so good. I have had this product for 3 weeks. I love it so far! It is spacious, and the motor is very quite. I also like the crushed ice.
By Stevens Mom
from Murfreesboro, TN, United States
Good fridge but the freezer space could be better designed. The ice maker takes up a lot of room and it would be better if there were seperate dispensers for ice and water. The water always ends up on the floor because the spout is out in front of the ice chute.
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