Average Customer Reviews
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Most Liked Positive Review
Great fridge- cold, easy to use, and looks great
Very glad we bought this refrigerator. It was on the higher end of the mid-range side-by-sides and we wanted a quality machine that would last us many years. The first thing we noticed was...Read complete review
Very glad we bought this refrigerator. It was on the higher end of the mid-range side-by-sides and we wanted a quality machine that would last us many years. The first thing we noticed was how quickly it cooled down. They recommend waiting 24 hours because loading it up, but it was already cold within 2-3 hours (the freezer took longer). Food and drinks stay nice and cold and the shelves are durable, holding everything we load onto it. For a family of five, a lot can add up! There are not many levels for the shelves (you cannot change the height of each section) but the sections are a good height to fit in large items like milk, cola bottles, and large juice containers. When opening the doors, we feel the coldness inside but the cold doesn't seep out. On some fridges, you get cold when opening the door because you feel all of the cold escaping from the fridge. Not here. And when you close the door, the freezer door stays put. You don't have to make sure you close the other door too. On our last side-by-side, we had to always make sure both doors were closed and sometimes we forgot and would discover it open later on. The ice maker is great. We loved the idea to have a water filter built in. Installation of the filter was quick and easy. The indicator light tells when the filter needs to be changed. The ice maker makes water, cubed ice, and crushed ice. Two things I don't like about the ice maker: 1) when the ice maker fills up with water, it is pretty loud. We notice the water sound in the next room. Not a big negative, but when we have guests, they always say, "What was that?" 2) When getting ice, either cubed or crushed, we have to be very careful that it doesn't fall out of the glass and onto the floor. With our two kids, they are always cleaning up the floor from ice. I don't know if there is a better way to direct the ice more into the glass, but it is a little difficult. All in all, very pleased with this fridge and looking forward to many more years of use!
Most Liked Negative Review
Product has a poorly designed water/ice dispenser and interior shelving
We had to replace our previous Whirlpool refrigerator after just six years because it went dead (we also had to replace the ice maker auger on this unit within the past year). We...Read complete review
We had to replace our previous Whirlpool refrigerator after just six years because it went dead (we also had to replace the ice maker auger on this unit within the past year). We had reservations about buying the same model again but since the first of three Whirlpool refrigerators we purchased, lasted for 10+ years and we've purchased numerous other Whirlpool appliances in the past without incident, we stayed with your product. We are extremely disappointed with the quality and design of this updated model. The ice machine does not function as well and although I like the smaller ice cube size, access to the cube maker through the door is very difficult because the ice dispenser door is not designed to stay open, (so you can't easily reach inside to retrieve a greater volume of ice cubes without using the door dispenser). Also the ice/water door dispenser is terribly designed and you can barely dispense cubed or crushed ice without shards of ice flying out onto the floor, and the cold water hose inside the fridge holds far less water than our old one did. Why did you reduce the capacity of the chilled water line so significantly? The adjustable bracket shelves in our previous model provided greater flexibility for spacing and capacity, the new shelving design does not. I can't even double stack two 4 cup Ziplock storage container on the center shelves or an 750 ML bottles of wine with a stopper on the top shelve. The overall capacity, configuration and lack of visibility make accessing middle shelve items very inconvenient. Additionally I don't care for the smooth front finish versus the former orange peal finish (that you currently use on the sides). The smooth enamel finish may look nice now but it most certainly will not hold up as well to accidental scratches over time. Based on the poor design and quality of this replacement model, I would have serious reservations about purchasing another Whirlpool product in the future.
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Reviewed by 671 customers
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from Alabama, United States
Comments about Whirlpool 25.4 Cu Ft Stainless Refrigerator:
This fridge is very nice looking and keeps the food cool. The Ice/water dispenser is the weak part of this appliance. If on crushed Ice mode, it ALWAYs will put some ice on the floor. The water Dispenser makes some pulsing noises that aren't too bad, but they are there. And the water that comes out of the dispenser is not the coolest it could be in my opinion. Otherwise it works great, compressor isn't too loud, and the lighting inside is great.
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from Summerville, SC, United States
We bought this new WP refrigerator after our last unit up and died on us! It is nice and bright inside. We like the spill-proof shelves.
Bottom Line Yes, I would recommend this to a friend
from Bergton, VA, United States
we have had it couple months and love it but one small problem but i'm sure its operator fault. mositure on shelves and veg. drawer can't get temp. set right. we get back when problem fix.
from Iowa, United States
Love Whirlpool products, the look of this fridge works perfectly in my kitchen! Wish it made ice more quickly.
Horrible Ice Dispenser!
from Fort Worth, TX, United States
Pros: Size, Interior space. Cons: LOUD, Ice Maker shoots ice all over the place no matter how big of a cup you use. Water dispenser is SLOW. Ice Maker could wake the dead.
Bottom Line No, I would not recommend this to a friend
from The Villages, FL, United States
Came with my new house. As a Whirlpool gal, I never had any problems with the appliances. I am not to crazy about this model. Side by side, not much room - in my last home I had the Refrigerator on Top and the Freezer on the bottom without water/ice on the door. I like that model better. But since in came with the house and its whirlpool I will continue to use it.
Ice dispenser chute get clogged up very easy. When it not clog the ice will fall out all over the floor.
from Flat Rock, Ill, United States
Great thing!!!!!!!!!!!!!!!!!!! Vvcvv!!!!!!!!!!!!!!!
Average features at best! Developers never seemed to have used the product
from Portland, OR, United States
The panel in front is not user friendly. It's impossible to see the "lights on" button in the night since it is dark, hello! The buttons are not that easy to press. So one has to press 3 times to switch to say ice or water. Water from the water dispenser is not cold except for the first glass of water. They need to really work on this.
from Buckhannon, WV
I bought this 3 weeks ago because I loved the features, storage space & quality of the product.
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