Average Customer Reviews
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Most Liked Positive Review
Great fridge- cold, easy to use, and looks great
Very glad we bought this refrigerator. It was on the higher end of the mid-range side-by-sides and we wanted a quality machine that would last us many years. The first thing we noticed was...Read complete review
Very glad we bought this refrigerator. It was on the higher end of the mid-range side-by-sides and we wanted a quality machine that would last us many years. The first thing we noticed was how quickly it cooled down. They recommend waiting 24 hours because loading it up, but it was already cold within 2-3 hours (the freezer took longer). Food and drinks stay nice and cold and the shelves are durable, holding everything we load onto it. For a family of five, a lot can add up! There are not many levels for the shelves (you cannot change the height of each section) but the sections are a good height to fit in large items like milk, cola bottles, and large juice containers. When opening the doors, we feel the coldness inside but the cold doesn't seep out. On some fridges, you get cold when opening the door because you feel all of the cold escaping from the fridge. Not here. And when you close the door, the freezer door stays put. You don't have to make sure you close the other door too. On our last side-by-side, we had to always make sure both doors were closed and sometimes we forgot and would discover it open later on. The ice maker is great. We loved the idea to have a water filter built in. Installation of the filter was quick and easy. The indicator light tells when the filter needs to be changed. The ice maker makes water, cubed ice, and crushed ice. Two things I don't like about the ice maker: 1) when the ice maker fills up with water, it is pretty loud. We notice the water sound in the next room. Not a big negative, but when we have guests, they always say, "What was that?" 2) When getting ice, either cubed or crushed, we have to be very careful that it doesn't fall out of the glass and onto the floor. With our two kids, they are always cleaning up the floor from ice. I don't know if there is a better way to direct the ice more into the glass, but it is a little difficult. All in all, very pleased with this fridge and looking forward to many more years of use!
Most Liked Negative Review
Product has a poorly designed water/ice dispenser and interior shelving
We had to replace our previous Whirlpool refrigerator after just six years because it went dead (we also had to replace the ice maker auger on this unit within the past year). We...Read complete review
We had to replace our previous Whirlpool refrigerator after just six years because it went dead (we also had to replace the ice maker auger on this unit within the past year). We had reservations about buying the same model again but since the first of three Whirlpool refrigerators we purchased, lasted for 10+ years and we've purchased numerous other Whirlpool appliances in the past without incident, we stayed with your product. We are extremely disappointed with the quality and design of this updated model. The ice machine does not function as well and although I like the smaller ice cube size, access to the cube maker through the door is very difficult because the ice dispenser door is not designed to stay open, (so you can't easily reach inside to retrieve a greater volume of ice cubes without using the door dispenser). Also the ice/water door dispenser is terribly designed and you can barely dispense cubed or crushed ice without shards of ice flying out onto the floor, and the cold water hose inside the fridge holds far less water than our old one did. Why did you reduce the capacity of the chilled water line so significantly? The adjustable bracket shelves in our previous model provided greater flexibility for spacing and capacity, the new shelving design does not. I can't even double stack two 4 cup Ziplock storage container on the center shelves or an 750 ML bottles of wine with a stopper on the top shelve. The overall capacity, configuration and lack of visibility make accessing middle shelve items very inconvenient. Additionally I don't care for the smooth front finish versus the former orange peal finish (that you currently use on the sides). The smooth enamel finish may look nice now but it most certainly will not hold up as well to accidental scratches over time. Based on the poor design and quality of this replacement model, I would have serious reservations about purchasing another Whirlpool product in the future.
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Reviewed by 765 customers
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from San Antonio, TX, United States
Comments about Whirlpool 25.4 Cu Ft Stainless Refrigerator:
We recently purchased this refrigerator and just love it. Whirlpool has been our appliance of choice and recommend these appliances.
Bottom Line Yes, I would recommend this to a friend
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from Merritt Island, FL, United States
Have had this for a few months now. Like it very much. Could use another shel in the top.
easy access to all compartments
The finish is nice finish and it is bright & roomy inside
I like the large space inside - has alot of room for a family of 5. The ice maker is rather noisy.
flaws with ice dispenser noise
from KY, United States
Should have read reviews ice dispenser shoots ice out on floor & water runs Dow outside freezer door very messy. Noisy.
Bottom Line No, I would not recommend this to a friend
from Jamaica, NY
I brought my fridge about two months ago. I bought it for its style and power saving features. It is as advertised. However, I noticed some brown spots on the doors and other areas of the fridge. I guess it's rust that developed from wipping it down with a damp rag. Being in the kitchen, I would expected that they would of have a coating to prevent rust.
from Seymour, TN, United States
I like my new whirlpool but I cannot get the front clean it shows all the hand prints and when I clean it the spots stay.
Good price for its features
from Los Angeles, CA, United States
I bought it about two months ago and i love it. I was replacing my other whirpool fridge that lasted me more than 16 years with no issues.
Better After Service
By Lauren A
from Powhatan, VA, United States
I bought this fridge in black in March and had to call on the warranty in July. The fridge looks great, but it made the worst noise when the fan ran. Over the period of a couple months the noise got louder and louder and you would have to turn the tv up to hear. After a quick call to Whirlpool, they had a technician hear the very next day and after a quick fix securing the coil, it has been super quiet. I am very happy with my purchase and extremely happy with the customer service I received!
Plenty of space!
from Virginia, United States
There is plenty of room on the shelving for the fridge and freezer doors. I do wish the ice maker was faster...we have a large family though so we go through it quickly. Overall a great purchase.
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