Average Customer Reviews
Energy Star Rated - No
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(based on 363 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Black side by side
My kids bought this side by side for my birthday about a month ago. My initial concern was that the inside would be too small for my large family. I was wrong. The...Read complete review
My kids bought this side by side for my birthday about a month ago. My initial concern was that the inside would be too small for my large family. I was wrong. The fridge portion surprised me by having plenty of room for everything. The shelves are adjustable so you can configure it any way that makes sense for you. The freezer has much more room than my old standard fridge did. The lighting inside is perfect for seeing everything clearly right down to the bottom drawer and door shelves.The drawers are plastic and the bottom drawer will sometimes stick if you do not push it in evenly. The through the door water and ice is simply awesome. My old fridge was not equipped with one so I went to our local home improvement store and bought a kit that allowed me to hook it up under the kitchen sink, rather than through the floor from the basement pipes. It was as easy as 123 to hook it all up ourselves. The ice maker is a little noisy, not bad, but you can hear it moving the ice around. Cleaning the fridge is much much easier than my old stainless, the fingerprints wipe off with a soft damp cloth. The side by side black is beautiful to look at and compliments my kitchen perfectly. The front is smooth as glass and the sides are textured and black (some models have different color side panels)and I do not like a stainless front with black sides etc. It is all one color and I love that! True to size specs as we measured and re-measured and did it again just to be sure. I have not had to replace the water filter yet but it seems to cost about 50 dollars every time it needs changing, which manufacturer recommends every six months. With my large family it may have to be changed every 3 - 4 months. I will update my review after having to change the water filter. Overall, I am completely happy with this black side by side and would purchase it myself again.
Most Liked Negative Review
Good Refrigerator With A Few Issues
We bought this fridge a month ago to replace an Amana we had for 16 years. The fridge is a good fridge, but has a few issues. The water in the dispenser is...Read complete review
We bought this fridge a month ago to replace an Amana we had for 16 years. The fridge is a good fridge, but has a few issues. The water in the dispenser is not cold at all. We had a tech out to look at. First glass 63 degrees, second 54 degrees, third glass 44 degrees, fourth glass 53 degrees. This was a disappointment over our Amana, from day one to the 16th year, we had cold water come out every time. When using the ice maker you do need to put the glass way up top close to the dispenser or ice shoots all over the front of and down the fridge. The water dispenser drips on occasion, so there will be a valve replaced on that because it drips down the fridge and onto the floor also. One more shelf included in the fridge and freezer would be very helpful. This whirlpool is a little short on shelving, and pricing is over $150 to get 2 shelves which I thought was outrageous. There have been a few times moisture has built up inside in the crisper drawer, but I dried it off and put the produce back in. Other than those items, it is not a bad fridge and serves a purpose. We were just disappointed in those items. We are wishing now we had just replaced the compressor in our 16 year old Amana that did not have any of those issues.
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Reviewed by 363 customers
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A couple of weeks ago I bought this fridge and I certainly was very pleased that my sales person suggested this model over the one I was going to get. It does more than cool my every day foods, it freezes great also and I love how quiet it is over the one I previously owned. Other than having to get use to the settings of a new fridge all over again, this was the BEST choice I could have made. Thanks, Whirlpool for making my life so much easier!!!
Bottom Line Yes, I would recommend this to a friend
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Comment on this review
Good value and features
from Austin, TX
Great value! Ice bin is large.
Easy to clean
By Don Tomas
from Mobile, Al
Bright and esay to find things in it. Better than my old Kenmore by far. Just hope it lasts as long (30 yrs)
A Great Statement!
By Sharkstooth Hunter Bob
from Venice, FL
This Whirlpool refrigerator was selected by the management company for our new home. I like the streamline view of the stainless and the in-door conveniences of cube/crushed/water/light - very nice at a touch of the finger!
from Mt. Vernon, Illinois
I am so excited to finally have a side by side refrigerator. It has a lot of room. Large door shelves make condiments handy. Would purchase another one like it.
from Neptune Beach, FL
My husband and I have always purchased Whirlpool appliances. So disappointed in this fridge. Loved everything about it until 20 months after it was installed. The LED lights started flashing and we now have a disco refrigerator. We called our repairman and he took a look thinking it would be a simple fix and discovered that to replace the parts causing the lights to flash would be $450!!! We called Whirlpool to see if there was a recall only to be told they couldn't do anything. So disappointed in Whirlpool and this product.
Bottom Line No, I would not recommend this to a friend
nice stainless fridge
By Sleek fridge
from El Paso, TX
This is a nice sleek stainless steel appliance looks very nice in kitchen. I especially like the lock feature on the door for water/ice machine perfect for toddlers running around pushing button's! Wish had little bit more room but overall satisfied!
Cool as a cuke
from Durham, NC
Really love the larger capacity and highly efficient cooling. We were concerned it wouldn't fit in our relatively small space but fits like a glove. Looking forward to enjoying this for many years to come.
from Saint Petersburg fl
We came home and our old frig died from a two week vacation what a mess. We went out and bought our new frig had it installed and can't believe how quiet and big the insides are. We love the ice maker and water in the door we our in love with our new frig. Thank you whirlpool
So far, it has been an excellent refrigerator. I would buy it again.Time will be the test.
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