Average Customer Reviews
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Most Liked Positive Review
Great fridge- cold, easy to use, and looks great
Very glad we bought this refrigerator. It was on the higher end of the mid-range side-by-sides and we wanted a quality machine that would last us many years. The first thing we noticed was...Read complete review
Very glad we bought this refrigerator. It was on the higher end of the mid-range side-by-sides and we wanted a quality machine that would last us many years. The first thing we noticed was how quickly it cooled down. They recommend waiting 24 hours because loading it up, but it was already cold within 2-3 hours (the freezer took longer). Food and drinks stay nice and cold and the shelves are durable, holding everything we load onto it. For a family of five, a lot can add up! There are not many levels for the shelves (you cannot change the height of each section) but the sections are a good height to fit in large items like milk, cola bottles, and large juice containers. When opening the doors, we feel the coldness inside but the cold doesn't seep out. On some fridges, you get cold when opening the door because you feel all of the cold escaping from the fridge. Not here. And when you close the door, the freezer door stays put. You don't have to make sure you close the other door too. On our last side-by-side, we had to always make sure both doors were closed and sometimes we forgot and would discover it open later on. The ice maker is great. We loved the idea to have a water filter built in. Installation of the filter was quick and easy. The indicator light tells when the filter needs to be changed. The ice maker makes water, cubed ice, and crushed ice. Two things I don't like about the ice maker: 1) when the ice maker fills up with water, it is pretty loud. We notice the water sound in the next room. Not a big negative, but when we have guests, they always say, "What was that?" 2) When getting ice, either cubed or crushed, we have to be very careful that it doesn't fall out of the glass and onto the floor. With our two kids, they are always cleaning up the floor from ice. I don't know if there is a better way to direct the ice more into the glass, but it is a little difficult. All in all, very pleased with this fridge and looking forward to many more years of use!
Most Liked Negative Review
Product has a poorly designed water/ice dispenser and interior shelving
We had to replace our previous Whirlpool refrigerator after just six years because it went dead (we also had to replace the ice maker auger on this unit within the past year). We...Read complete review
We had to replace our previous Whirlpool refrigerator after just six years because it went dead (we also had to replace the ice maker auger on this unit within the past year). We had reservations about buying the same model again but since the first of three Whirlpool refrigerators we purchased, lasted for 10+ years and we've purchased numerous other Whirlpool appliances in the past without incident, we stayed with your product. We are extremely disappointed with the quality and design of this updated model. The ice machine does not function as well and although I like the smaller ice cube size, access to the cube maker through the door is very difficult because the ice dispenser door is not designed to stay open, (so you can't easily reach inside to retrieve a greater volume of ice cubes without using the door dispenser). Also the ice/water door dispenser is terribly designed and you can barely dispense cubed or crushed ice without shards of ice flying out onto the floor, and the cold water hose inside the fridge holds far less water than our old one did. Why did you reduce the capacity of the chilled water line so significantly? The adjustable bracket shelves in our previous model provided greater flexibility for spacing and capacity, the new shelving design does not. I can't even double stack two 4 cup Ziplock storage container on the center shelves or an 750 ML bottles of wine with a stopper on the top shelve. The overall capacity, configuration and lack of visibility make accessing middle shelve items very inconvenient. Additionally I don't care for the smooth front finish versus the former orange peal finish (that you currently use on the sides). The smooth enamel finish may look nice now but it most certainly will not hold up as well to accidental scratches over time. Based on the poor design and quality of this replacement model, I would have serious reservations about purchasing another Whirlpool product in the future.
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By Bill the brewer
from Lake Forest, IL
About Me Avid Cook
Comments about Whirlpool 24.5 Cu Ft Side-by-Side Stainless Refrigerator:
The shelving is designed to handle many different sized items. The doors require additional clearance of about an inch to open fully. Keep this in mind if you plan to put it in an area that is confined on either side.
Bottom Line Yes, I would recommend this to a friend
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whirlpool side by side refrigerator
About Me Casual Cook
Comments about Whirlpool Black Side-By-Side Refrigerator:
You have to get use to the ice dispenser because it does shoot out cubes quickly and in abundance. Have discovered putting the glass,etc up close to the dispenser does the job.
By Lynn in Florida
from Estero, FL, United States
The refrigerator came as standard with my new home. I have been very pleased with it. There is plenty of room in both the freezer and refrigerator sections.
Good refrigerator, Needs Minor Improvements
from Newcastle, WA, United States
We have used this refer for a couple of months now, and for the most part, are pretty pleased with it. There are a few minor things that could be improved that are bit of an annoyance. One has to do with the ice dispencer chute. It does not hang down far enough to keep pieces of crushed ice from flying out of a drinking glass, onto the floor. (even with the glass raised all the way up. Also, the water tube for the dispenser is too far toward the front (or you have to push the glass too far in to get the water to flow). You have to be mindful of where the glass is so the water goes IN the glass instead of in front of it, again on the floor. The only other concern is the plastic taste from the water line. If water sits in the tube for more than several hours, it seems to take on a pretty bad plastic taste, and you have to flush the line to get some fresh water. That wastes time and water.
from Mooresville, NC
Really enjoying the refrigerator I bought last month. plenty of room and the lighting is very good.
from Erie, PA, United States
Works well, looks very good with my other Whirlpool appliances.
from Pittsburgh, PA, United States
he interior of the refrigerator is very spacious I'm able to store all my leftovers with space to see what I have. the only thing I don't like is that the crushed ice flies out everywhere
Great product! I have always purchased Whirlpool and will continue.
from Winchester, TN, United States
I purchased this for my new home about 2 months ago and I like the storage space and it looks great!
from Randleman NC
So far we are completely happy with our purchase after 1 month .
Lot of space and energy saver. It's great!!!
from Margate, FL, United States
Is the best refrigerator I have in my life. I strongly recommend this brand.
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