Average Customer Reviews
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Most Liked Positive Review
Great fridge- cold, easy to use, and looks great
Very glad we bought this refrigerator. It was on the higher end of the mid-range side-by-sides and we wanted a quality machine that would last us many years. The first thing we noticed was...Read complete review
Very glad we bought this refrigerator. It was on the higher end of the mid-range side-by-sides and we wanted a quality machine that would last us many years. The first thing we noticed was how quickly it cooled down. They recommend waiting 24 hours because loading it up, but it was already cold within 2-3 hours (the freezer took longer). Food and drinks stay nice and cold and the shelves are durable, holding everything we load onto it. For a family of five, a lot can add up! There are not many levels for the shelves (you cannot change the height of each section) but the sections are a good height to fit in large items like milk, cola bottles, and large juice containers. When opening the doors, we feel the coldness inside but the cold doesn't seep out. On some fridges, you get cold when opening the door because you feel all of the cold escaping from the fridge. Not here. And when you close the door, the freezer door stays put. You don't have to make sure you close the other door too. On our last side-by-side, we had to always make sure both doors were closed and sometimes we forgot and would discover it open later on. The ice maker is great. We loved the idea to have a water filter built in. Installation of the filter was quick and easy. The indicator light tells when the filter needs to be changed. The ice maker makes water, cubed ice, and crushed ice. Two things I don't like about the ice maker: 1) when the ice maker fills up with water, it is pretty loud. We notice the water sound in the next room. Not a big negative, but when we have guests, they always say, "What was that?" 2) When getting ice, either cubed or crushed, we have to be very careful that it doesn't fall out of the glass and onto the floor. With our two kids, they are always cleaning up the floor from ice. I don't know if there is a better way to direct the ice more into the glass, but it is a little difficult. All in all, very pleased with this fridge and looking forward to many more years of use!
Most Liked Negative Review
Product has a poorly designed water/ice dispenser and interior shelving
We had to replace our previous Whirlpool refrigerator after just six years because it went dead (we also had to replace the ice maker auger on this unit within the past year). We...Read complete review
We had to replace our previous Whirlpool refrigerator after just six years because it went dead (we also had to replace the ice maker auger on this unit within the past year). We had reservations about buying the same model again but since the first of three Whirlpool refrigerators we purchased, lasted for 10+ years and we've purchased numerous other Whirlpool appliances in the past without incident, we stayed with your product. We are extremely disappointed with the quality and design of this updated model. The ice machine does not function as well and although I like the smaller ice cube size, access to the cube maker through the door is very difficult because the ice dispenser door is not designed to stay open, (so you can't easily reach inside to retrieve a greater volume of ice cubes without using the door dispenser). Also the ice/water door dispenser is terribly designed and you can barely dispense cubed or crushed ice without shards of ice flying out onto the floor, and the cold water hose inside the fridge holds far less water than our old one did. Why did you reduce the capacity of the chilled water line so significantly? The adjustable bracket shelves in our previous model provided greater flexibility for spacing and capacity, the new shelving design does not. I can't even double stack two 4 cup Ziplock storage container on the center shelves or an 750 ML bottles of wine with a stopper on the top shelve. The overall capacity, configuration and lack of visibility make accessing middle shelve items very inconvenient. Additionally I don't care for the smooth front finish versus the former orange peal finish (that you currently use on the sides). The smooth enamel finish may look nice now but it most certainly will not hold up as well to accidental scratches over time. Based on the poor design and quality of this replacement model, I would have serious reservations about purchasing another Whirlpool product in the future.
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Reviewed by 727 customers
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Great installation service
from Glenview Il
About Me Gourmet Chef
Comments about Whirlpool 25.4 Cu Ft Stainless Refrigerator:
Very happy with the product and the great installation service from Abt. The technician who delivered to our house is very knowledgable and friendly. We really enjoy working with him.
Bottom Line Yes, I would recommend this to a friend
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from Indianapolis, IN, United States
Bought this refrigerator a couple of months ago and the freezer door makes a clunking noise when you open and close it ( annoying ) the model on the show room floor did not do that. I ask the place where I bought it to take a look at it and they did and told me their was really nothing wrong with it but that I could request it to be replaced before the thirty days of buying it were up. Well not wanting to deal with having to empty it out again and miss work to wait on the delivery and change out I just wanted to get this one fixed and that never happened. So other than that it runs quietly, cools very well and looks nice and I do believe it runs more cost effective than my older one. I would rather the light for the indoor filtered water come on automatically when you use it instead of having to turn it on manually.
from Ann Arbor, MI, United States
I'm very happy with my new refrigerator. Works very good.
from Midvale, OH, United States
I am so happy with my new stainless fridge. It has everything I could possibly want. I made the right choice!
We purchased our Whirlpool 25 cu. ft. Large Side-by-Side Refrigerator a few months ago. We have been generally pleased with the unit over-all. The refrigerator side is spacious enough for our small family. We are still trying to decide if the water/ice option was worth purchasing. It takes up a large amount of space on the freezer side. We also purchased the stainless steel option, but I would recommend the fingerprint-proof finish option. We have had no major issue with the unit and we have not needed to change the water filter yet, despite daily use.
Nice fridge, but the ice dispenser is not my friend
I have had the fridge for a month and am not a fan of the ice dispenser. Ice will sometimes not dispense and will get clogged in the outside flap. Because of this, the stuck ice will melt and drip water causing drips down the front of the fridge. Other than this, I like it.
from North Carolina, United States
Love the size, a lot of room. Love the water and ice maker too. Water is nice and cold.
Stylish but Noisy
By Transplanted New Yorker
from McDonough, GA, United States
The Builder of our Subdivision installed Whirlpool appliances in all of his new homes and they look very stylish. Our Whirlpool Refrigerator not only looks good, but it operates well. My only complaint is that the ice maker is extremely noisy.
from Salina, KS, United States
I have had othe Whirlpool refrigerators but this is my favorite. lot of room inside and lot of light.
Happy with purchase.....
from Houston, TX, United States
I purchased this about 2 months ago. It has been working as expected and is a nice fridge. I like the somewhat smaller cubes of ice it makes. The temperature controls on the inside of the fridge section are a little cheapish looking w/ dials instead of digital adjusting. I think the water/ice dispenser area could have been done a little better. They should make a button to where the light will come on only when water/ice is dispensed. The LED lighting on the inside is very attractive. As far as function.... it is very good.
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