Average Customer Reviews
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Most Liked Positive Review
Great fridge- cold, easy to use, and looks great
Very glad we bought this refrigerator. It was on the higher end of the mid-range side-by-sides and we wanted a quality machine that would last us many years. The first thing we noticed was...Read complete review
Very glad we bought this refrigerator. It was on the higher end of the mid-range side-by-sides and we wanted a quality machine that would last us many years. The first thing we noticed was how quickly it cooled down. They recommend waiting 24 hours because loading it up, but it was already cold within 2-3 hours (the freezer took longer). Food and drinks stay nice and cold and the shelves are durable, holding everything we load onto it. For a family of five, a lot can add up! There are not many levels for the shelves (you cannot change the height of each section) but the sections are a good height to fit in large items like milk, cola bottles, and large juice containers. When opening the doors, we feel the coldness inside but the cold doesn't seep out. On some fridges, you get cold when opening the door because you feel all of the cold escaping from the fridge. Not here. And when you close the door, the freezer door stays put. You don't have to make sure you close the other door too. On our last side-by-side, we had to always make sure both doors were closed and sometimes we forgot and would discover it open later on. The ice maker is great. We loved the idea to have a water filter built in. Installation of the filter was quick and easy. The indicator light tells when the filter needs to be changed. The ice maker makes water, cubed ice, and crushed ice. Two things I don't like about the ice maker: 1) when the ice maker fills up with water, it is pretty loud. We notice the water sound in the next room. Not a big negative, but when we have guests, they always say, "What was that?" 2) When getting ice, either cubed or crushed, we have to be very careful that it doesn't fall out of the glass and onto the floor. With our two kids, they are always cleaning up the floor from ice. I don't know if there is a better way to direct the ice more into the glass, but it is a little difficult. All in all, very pleased with this fridge and looking forward to many more years of use!
Most Liked Negative Review
Product has a poorly designed water/ice dispenser and interior shelving
We had to replace our previous Whirlpool refrigerator after just six years because it went dead (we also had to replace the ice maker auger on this unit within the past year). We...Read complete review
We had to replace our previous Whirlpool refrigerator after just six years because it went dead (we also had to replace the ice maker auger on this unit within the past year). We had reservations about buying the same model again but since the first of three Whirlpool refrigerators we purchased, lasted for 10+ years and we've purchased numerous other Whirlpool appliances in the past without incident, we stayed with your product. We are extremely disappointed with the quality and design of this updated model. The ice machine does not function as well and although I like the smaller ice cube size, access to the cube maker through the door is very difficult because the ice dispenser door is not designed to stay open, (so you can't easily reach inside to retrieve a greater volume of ice cubes without using the door dispenser). Also the ice/water door dispenser is terribly designed and you can barely dispense cubed or crushed ice without shards of ice flying out onto the floor, and the cold water hose inside the fridge holds far less water than our old one did. Why did you reduce the capacity of the chilled water line so significantly? The adjustable bracket shelves in our previous model provided greater flexibility for spacing and capacity, the new shelving design does not. I can't even double stack two 4 cup Ziplock storage container on the center shelves or an 750 ML bottles of wine with a stopper on the top shelve. The overall capacity, configuration and lack of visibility make accessing middle shelve items very inconvenient. Additionally I don't care for the smooth front finish versus the former orange peal finish (that you currently use on the sides). The smooth enamel finish may look nice now but it most certainly will not hold up as well to accidental scratches over time. Based on the poor design and quality of this replacement model, I would have serious reservations about purchasing another Whirlpool product in the future.
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Reviewed by 682 customers
Displaying reviews 1-10
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Great value/features for the price
from Dublin, OH, United States
Comments about Whirlpool 25.4 Cu Ft Stainless Refrigerator:
I bought it a month ago... good shelving space.. great value for the price so far
Bottom Line Yes, I would recommend this to a friend
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from Georgia, United States
I wish I had listened to some of the reviewers who stated that this refrigerator is extremely loud,( scary loud). It's, even loud when you're not using the ice maker and it just spills ice onto the floor without activation. This is the first bad review I've ever written.
Bottom Line No, I would not recommend this to a friend
Suits my needs!
from Waldorf, MD, United States
I purchased this unit for it's capacity and features. The interior of the refrigerator is large and the freezer, though could use another shelf, is just about right. My only complaint about the unit is the ice dispenser keeps shooting pieces of ice on my floor. Overall, very pleased.
(1 of 1 customers found this review helpful)
Very nice Side-by-Side Refrigerator, other than the ice dispenser
By Chris 74063
from Sand Springs, OK, United States
This is a very nice Side-by-Side refrigerator. The cooling and freezer sections maintain temperature very well. The ice maker produces quality ice pretty quickly and adequately. The only downside is the ice dispenser. There is not enough room to fit a tall cup very well and the light only turns on when you press the light switch. The biggest problem is the way the ice comes down the chute. I saw other reviewers compare it to an "ice cannon" and that is a very accurate description. The ice shoots out with great force and doesn't always hit the cup you're holding. Sometimes the chute will clog with ice and then the ice begins to melt over time which makes a small trickle of water go down the front of the door onto the floor. There is a crushed ice feature that I don't like to use because it makes an even bigger mess, throwing ice shards all over the floor.
small ice maker malfunctions
It came with the home. I had it all ready checked by the builder now they have sent me to the warranty policy!
great fridge for the price.. quiet operation. plenty of space
from Raleigh, NC, United States
This fridge has exceeded expectations and we haven't had any problem at all in the 4 years we've had it.
Works well for our household
from Knoxville, TN, United States
We have had it four months now. It is quite and efficient and recovers temp. quickly for our household. The only complaint is the freezer light works when it wants to an the ice shoot stops up easily. Overall, we are satisfied.
Well made product for the money
from Charlotte, NC, United States
We have had the refrigerator a month and have not had any issues with it. Runs quiet and makes ice cubes fast. Interior shelves are made sturdy to hold heavy products.
from Olive Branch, MS, United States
Absolutely LOVE this fridge. It is very spacious and the ice maker works great! We are very pleased!!
Ice Dispenser has issures
from Blaine, MN
If your cup isn't in the right spot in the Ice dispenser, ice goes flying everywhere. Otherwise it keeps food cold.
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