Average Customer Reviews
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Most Liked Positive Review
Great fridge- cold, easy to use, and looks great
Very glad we bought this refrigerator. It was on the higher end of the mid-range side-by-sides and we wanted a quality machine that would last us many years. The first thing we noticed was...Read complete review
Very glad we bought this refrigerator. It was on the higher end of the mid-range side-by-sides and we wanted a quality machine that would last us many years. The first thing we noticed was how quickly it cooled down. They recommend waiting 24 hours because loading it up, but it was already cold within 2-3 hours (the freezer took longer). Food and drinks stay nice and cold and the shelves are durable, holding everything we load onto it. For a family of five, a lot can add up! There are not many levels for the shelves (you cannot change the height of each section) but the sections are a good height to fit in large items like milk, cola bottles, and large juice containers. When opening the doors, we feel the coldness inside but the cold doesn't seep out. On some fridges, you get cold when opening the door because you feel all of the cold escaping from the fridge. Not here. And when you close the door, the freezer door stays put. You don't have to make sure you close the other door too. On our last side-by-side, we had to always make sure both doors were closed and sometimes we forgot and would discover it open later on. The ice maker is great. We loved the idea to have a water filter built in. Installation of the filter was quick and easy. The indicator light tells when the filter needs to be changed. The ice maker makes water, cubed ice, and crushed ice. Two things I don't like about the ice maker: 1) when the ice maker fills up with water, it is pretty loud. We notice the water sound in the next room. Not a big negative, but when we have guests, they always say, "What was that?" 2) When getting ice, either cubed or crushed, we have to be very careful that it doesn't fall out of the glass and onto the floor. With our two kids, they are always cleaning up the floor from ice. I don't know if there is a better way to direct the ice more into the glass, but it is a little difficult. All in all, very pleased with this fridge and looking forward to many more years of use!
Most Liked Negative Review
Product has a poorly designed water/ice dispenser and interior shelving
We had to replace our previous Whirlpool refrigerator after just six years because it went dead (we also had to replace the ice maker auger on this unit within the past year). We...Read complete review
We had to replace our previous Whirlpool refrigerator after just six years because it went dead (we also had to replace the ice maker auger on this unit within the past year). We had reservations about buying the same model again but since the first of three Whirlpool refrigerators we purchased, lasted for 10+ years and we've purchased numerous other Whirlpool appliances in the past without incident, we stayed with your product. We are extremely disappointed with the quality and design of this updated model. The ice machine does not function as well and although I like the smaller ice cube size, access to the cube maker through the door is very difficult because the ice dispenser door is not designed to stay open, (so you can't easily reach inside to retrieve a greater volume of ice cubes without using the door dispenser). Also the ice/water door dispenser is terribly designed and you can barely dispense cubed or crushed ice without shards of ice flying out onto the floor, and the cold water hose inside the fridge holds far less water than our old one did. Why did you reduce the capacity of the chilled water line so significantly? The adjustable bracket shelves in our previous model provided greater flexibility for spacing and capacity, the new shelving design does not. I can't even double stack two 4 cup Ziplock storage container on the center shelves or an 750 ML bottles of wine with a stopper on the top shelve. The overall capacity, configuration and lack of visibility make accessing middle shelve items very inconvenient. Additionally I don't care for the smooth front finish versus the former orange peal finish (that you currently use on the sides). The smooth enamel finish may look nice now but it most certainly will not hold up as well to accidental scratches over time. Based on the poor design and quality of this replacement model, I would have serious reservations about purchasing another Whirlpool product in the future.
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Reviewed by 751 customers
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Best refrigerator I've ever owned!
from Tallahassee, FL, United States
Comments about Whirlpool 25.4 Cu Ft Stainless Refrigerator:
I really like the shelves inside and especially in the doors. They are very user friendly and I can put taller items wherever I choose. The cooling is very balanced which is nice. Some others I have owned would freeze refrigerated foods on the top shelves. This one is the best I've ever owned. It is very, very quiet and the ice maker will keep up with the demand!
Bottom Line Yes, I would recommend this to a friend
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By Betty 1947
from Peachtree City, GA, United States
Ice Maker goes crazy and throws ice everywhere!!!!
Bottom Line No, I would not recommend this to a friend
Bought this because of name
from Greenville, NC, United States
This unit not only looks great but works great as well!
from George West, TX, United States
I just moved into a new house and am very proud of how my stainless steel side by side looks. I love the ice and water dispenser and the three big drawers for veggies and meats and cheeses.
This fridge came standard in our new home. We've gotten a number of comments from visitors that they like our fridge. I think the stainless handles add a lot to the sleek look. Overall we've liked it, but we felt we needed to buy an extra shelf for the freezer, fridge, AND fridge door in order to use all the space without having to unbury everything all the time. The water line also seems really noisy (maybe there's air in the line? It's not always noisy but often) and the ice and water don't come out of quite the same space so people are often spilling one or the other on the floor. Overall, though, we're happy with it.
Great Appliance/ Refrigerator
By Cee Jay
from New Orleans, LA, United States
I purchased this appliance about 3 months ago. I am very pleased with this appliance. Great features. Easy to maintain.
from Edmond, OK, United States
We were disappointed within the first month. Besides the misuse of space on the inside, the ice maker and dispenser is extremely disappointing. It doesn't make enough ice for one person, let alone a family of four. Going from bad to worse, the ice maker has almost completely stopped working. We have had to resort to buying bags of ice at the gas station to fill the dispenser because we cannot rely on this ice maker to make ice. When it does occasionally make ice (it may drop a load about every other day), it is loud enough to wake the dead. Not only that, but it comes out crushed, even though cubed is selected. The crushed ice goes all over the place, not in the cup. What kind of brand new refrigerator stops working within the first month??!! Besides the ice issues, the freezer and fridge shelving is not well planned and wastes a lot of space. If we didn't have an extra freezer in the garage we would be in trouble, there is barely enough room for a couple of frozen pizzas and a few bags of vegetables in this thing. If we could go back in time we would take back this purchase. DO NOT BUY THIS REFRIGERATOR! You will regret it.
VERY POOR ICE & WATER FEATURE !!
from Concord, NC, United States
We have had multiple issues with this fridge and it's barely a month old ! So far the ice got stuck on crushed even when we switched to cube, at one point the ice and water got stuck in on position and would NOT stop unless we hit the locked button and the ice creation is VERY slow !! We have even had to buy ice to fill it up and we only have a family of 4, so we do NOT use a lot of ice and it cannot even keep up.
from Port St. Lucie, FL, United States
I bought this and a range in stainless, hated it, so exchanged it for white...very nice, but a bit smaller than my older Whirlpool...Ice maker is very loud, and wish there was another small shelf in freezer right below the icemaker...and that the freezer door shelves were wider...
So far so good.
We are happy with the decision we made to buy this product.
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