Average Customer Reviews
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(based on 965 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Extremely glad we chose KitchenAid and especially this model
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features.A lesson we learned was that upon installation we...Read complete review
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features.A lesson we learned was that upon installation we placed all of the food and drink items we use constantly in the left side door, which contains the in-door icemaker unit. We were not pleased with the size or quantity of ice produced.Duh!!! We quickly figured out that the family was opening that left door 90% of the time and of course; left it open for periods of time. This degraded the quality of the ice. We simply moved all those high use foods, butter, bread, soft drinks, milk, wine, etc to the right side and our problem completely went away. The ice is now always of quality,size and plentiful.
Most Liked Negative Review
This is my second try at a review. The first one was "moderated". I have had 2 service calls and an unofficial service call on this refrigerator that was purchased December...Read complete review
This is my second try at a review. The first one was "moderated". I have had 2 service calls and an unofficial service call on this refrigerator that was purchased December 27,2013. All for the block of ice and icicles that form on the upper back and ceiling. My refrigerator compressor will not stop running and the noise is a high pitched whirling sound. Still not fixed. Still waiting on yet another part.
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Reviewed by 965 customers
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Worst refrigerator ever
from Vancouver WA
Most expensive and worst refrigerator I've ever had. I have had it barely 3 years. Have needed repairs 4 times. Lost all my food 9 months ago. Just had the exact same problem and it's not fixed. If you wait on hold 45 minutes warranty department is rude and not helpful.
Bottom Line No, I would not recommend this to a friend
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An Expensive Bad Decision
from Weatherford, TX
The long draw broke within the first month. Bought an extended year warranty (from another establishment), but the drawers are only covered for the first month. I didn't call right away for the replacement since I thought I had a year and called a week too late. The display for the long drawer doesn't work either. We also had one of the smaller drawers break as well all in the first year. The ice maker is so slow that it takes two days to refill. If we have a small get together (3-5 people), then we have to go buy ice. If you don't change the water filter in time then it will stop making ice and allowing you to get water out of the front. You can easily remove and reinsert the old filter to buy you some more time. Overall, I wish that I would have bought a 4 door fridge. The only reason it gets two stars is because it does keep our food cold, but I paid the extra money for the extra features that are falling short. I just feel like this product is not going to last.
Liked it so much we bought another one after we moved
from sugar grove il
Great functioning ref. Had to have a rail replaced but its just a great product
Bottom Line Yes, I would recommend this to a friend
Terrible KitchenAid Refrigerator - Do NOT Waste Your Money
from Marietta, GA
We bought the KFIS29PBMS00 Kitchenaid refrigerator, serial number, K22403741, in 2012. Up until then, we had always purchased standard, basic fridges that were always workhorses. My husband and I decided to "invest" in this fridge - stainless steel, very pretty, numerous features, etc. It has been the WORST refrigerator. Not only is it ridiculously loud, but now for the second time, my freezer and ice machine is not working. One repair man confessed that he had heard that there is a defect with this model. What a piece of junk! I should have bought the simple, less-expensive refrigerator - at least I could depend on those type of machines to keep my food cold and frozen. Now, with all my food ruining in my freezer today, I have to call yet another repair man. I'm at the point of just giving up, and purchasing another refrigerator, but believe me, it will not be Kitchenaid.
(0 of 1 customers found this review helpful)
from Greensboro, GA
We waited for KitchenAid to have a 29 cu ft refrigerator before updating the appliances in our kitchen. The other KitchenAId appliances have been great. This was a disaster. I usually do not buy anything in its first year of production and should have followed that on this refrigerator. After 3 years we are on the 4th of this model. The first was noisy and the ice maker had problems and my local dealer replaced it. The second one was no better and completely died one morning. KitchenAid arranged for my local dealer to replace it immediately. Then after about a year, KitchenAid replaced it again at their initiative to test it. So we are now using the 4th of this same model. It is still very noisy and the ice maker leaks occasionally. I do not believe the model is still made and it should not be. Thankfully I bought the extended warranty.
Nice style plenty of inside lighting and like,the rurbo cool
So far it's been a great unit refrigerator quit cooling thought was serious but ended up some thing in freezer drawer was not letting it close all the way didn't notice and froze up coils repair guy pointed it out defrosted it and runs great customer support was great even though I was in hold suposed to be around 10 minutes and was actually an hour before I spoke to someone but treated me well
THIS refridgerator has been nothing but problems for the last year and a half. The only good thing I've got going is that being in the home construction industry, I can tell every customer building or remodeling a home, to stay as far away from Kitchenaid appliances and any products that come from them. The fridge we bought a year and a half ago has been serviced about 12 times, and I haven't been reimbursed for the time my wife or I have missed work to meet the repair guy out here. Thanks kitchenaid, you suck! The repair guy has been nice to us, but your appliances are bad.
from Edmonton, Alberta
Spacious and functional. Love the water and ice dispenser-great family fridge!
from Parkland, FL
Bought this with our new house, closed May 2013. Have had constant issues since day one. They replaced it once during warranty yet issues continue. Ice maker just failed for the THIRD time in 3 years!!! Have also had multiple other issues, water leaking, loud humming, doors not shutting/sealing, hoses breaking, etc. Worst refrigerator I have ever owned going to replace this after only 3 years - horrible for a $2000+ refrigerator.
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