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Average Customer Reviews
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(based on 978 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Extremely glad we chose KitchenAid and especially this model
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features.A lesson we learned was that upon installation we...Read complete review
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features.A lesson we learned was that upon installation we placed all of the food and drink items we use constantly in the left side door, which contains the in-door icemaker unit. We were not pleased with the size or quantity of ice produced.Duh!!! We quickly figured out that the family was opening that left door 90% of the time and of course; left it open for periods of time. This degraded the quality of the ice. We simply moved all those high use foods, butter, bread, soft drinks, milk, wine, etc to the right side and our problem completely went away. The ice is now always of quality,size and plentiful.
Most Liked Negative Review
This is my second try at a review. The first one was "moderated". I have had 2 service calls and an unofficial service call on this refrigerator that was purchased December...Read complete review
This is my second try at a review. The first one was "moderated". I have had 2 service calls and an unofficial service call on this refrigerator that was purchased December 27,2013. All for the block of ice and icicles that form on the upper back and ceiling. My refrigerator compressor will not stop running and the noise is a high pitched whirling sound. Still not fixed. Still waiting on yet another part.
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Reviewed by 978 customers
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Don't buy it
By Cotty L
from Niceville FL
Bought KitchenAid Model KFIS29BBM- after 3 yrs it stopped working with no support from KitchenAid. 2K+ complete waste of money
Bottom Line No, I would not recommend this to a friend
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Comment on this review
Full set up
from Paragonah ut
We had a small simple fridge but with this new fridge it's like Christmas ice and water on the door, all the selves and drawers it's great we have told all our friends about it
Bottom Line Yes, I would recommend this to a friend
I am in love with this refrigerator!
By Mrs. Gay
from Richmond, TX
We have had this refrigerator for about a month now, and we love it! Tons of space (more than our old side by side!) and easy of access to ice to fill the countless coolers / water jugs our busy family requires.
Love the Flexibility of the sheloving, great styling
By White Helmet
from Salt Lake City
Very nice,we ate very satisfied
DO NOT PURCHASE
from Mequon, WI
Horrible fridge. Issues from day one. 1st one replaced immediately, and repeated service calls since then. Hundreds and hundreds of dollars lost on food and lost work time. Just asked kitchen aid if i could get a different model and they said that they would not do ANYTHING for us. Bad fridge and even WORSE company. what a shame. bought it because it was a kitchenaid. wont trust their products and customer service and suggest that you do not either.
from Oakwood, OH 45873
This is an Awesome refrigerator. I love it the refrigerator is so roomy as is the freezer. This will probably be the last one I will ever purchase as long as I live.
Piece of Junk!
By Cole Chandler
from Fairmount, IN
4 repairs in 3 years and it's still not fixed. Wanted premium appliances in my new home and got a piece of junk!
Worst Appliance Decision we've ever made
By Fridgeless in Phoenix
from Phoenix, AZ
BEWARE - TRUTH following - this submission is NOT part of a sweepstakes entry and therefore it is totally honest. We bought this refrigerator 3 years ago. First, as soon as we got it home we realized it was SO NOISEY! Since then, all 3 drawers have broken (not covered in warranty), the ice maker/water dispenser leaks/drips gathers water under the little drip catcher thing, but without you being able to see it. As a result, slowly water started to gather behind the door, and rusted out the front of the fridge (also, not covered..."cosmetic"). And FINALLY, about a month ago, the freezer went out, just stopped working. We spent 40+ days with the warranty company reviewing the claim, during which time the FRIDGE also started going out. They've sent TWO separate service providers out to try and fix it - BOTH of whom told them it wasn't worth fixing (seriously - an appliance that should last 10 years is so bad its not worth repairing after 3?! - two separate control boards, a compressor, etc), finally the warranty company said Kitchen Aid would fix it - IF WE Paid for it up front. You have to be kidding!! Today the warranty company said they will replace it with a similar Kitchen Aid (which received 1.4 stars on other review sites and is now...only available to ship direct from Kitchen Aid - hmmm - I wonder why?!). So, we paid and incredible amount of money 3 years ago for the PLEASURE of an awful appliance, tons of spoiled food, crazy inconveniences (try feeding a family of 5 in the Phoenix heat in the summer without a working freezer or fridge!). RUN - do not WALK away from these Kitchen Aid refrigerators!
Worst Quality Refrigerator You Can Buy
from Burlingame, CA
I have had to have this unit serviced 3 times in 3 years. Recently this model had a recalled part (compressor fan) with a service notice from Whirlpool. Despite them knowing it's broken then made me shell out $360 to fix it. Don't be fooled by the KitchenAid brand. It's the same entry level junk they sell as Whirlpool. Complete shakedown.
Don't Buy This Refrigerator
from Albany, NY
Bought this fridge 2 years ago. At least 8 service calls later--including the one yesterday that was supposed to fix it once and for all-- and tonight, the fridge temp is 58F and the freezer is 50F. Lost most of my food today. Haven't been able to make ice since June. I rate this fridge ZERO stars, but this site requires me to give it at least one in order to submit the review--a cheap way to boost ratings!!! I'll never buy another Kitchenaid, and I'll tell everyone who'll listen about my experience.
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