Average Customer Reviews
Energy Star Rated - No
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(based on 959 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Extremely glad we chose KitchenAid and especially this model
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features.A lesson we learned was that upon installation we...Read complete review
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features.A lesson we learned was that upon installation we placed all of the food and drink items we use constantly in the left side door, which contains the in-door icemaker unit. We were not pleased with the size or quantity of ice produced.Duh!!! We quickly figured out that the family was opening that left door 90% of the time and of course; left it open for periods of time. This degraded the quality of the ice. We simply moved all those high use foods, butter, bread, soft drinks, milk, wine, etc to the right side and our problem completely went away. The ice is now always of quality,size and plentiful.
Most Liked Negative Review
This is my second try at a review. The first one was "moderated". I have had 2 service calls and an unofficial service call on this refrigerator that was purchased December...Read complete review
This is my second try at a review. The first one was "moderated". I have had 2 service calls and an unofficial service call on this refrigerator that was purchased December 27,2013. All for the block of ice and icicles that form on the upper back and ceiling. My refrigerator compressor will not stop running and the noise is a high pitched whirling sound. Still not fixed. Still waiting on yet another part.
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Reviewed by 959 customers
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Nice style plenty of inside lighting and like,the rurbo cool
So far it's been a great unit refrigerator quit cooling thought was serious but ended up some thing in freezer drawer was not letting it close all the way didn't notice and froze up coils repair guy pointed it out defrosted it and runs great customer support was great even though I was in hold suposed to be around 10 minutes and was actually an hour before I spoke to someone but treated me well
Bottom Line Yes, I would recommend this to a friend
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THIS refridgerator has been nothing but problems for the last year and a half. The only good thing I've got going is that being in the home construction industry, I can tell every customer building or remodeling a home, to stay as far away from Kitchenaid appliances and any products that come from them. The fridge we bought a year and a half ago has been serviced about 12 times, and I haven't been reimbursed for the time my wife or I have missed work to meet the repair guy out here. Thanks kitchenaid, you suck! The repair guy has been nice to us, but your appliances are bad.
Bottom Line No, I would not recommend this to a friend
from Edmonton, Alberta
Spacious and functional. Love the water and ice dispenser-great family fridge!
from Parkland, FL
Bought this with our new house, closed May 2013. Have had constant issues since day one. They replaced it once during warranty yet issues continue. Ice maker just failed for the THIRD time in 3 years!!! Have also had multiple other issues, water leaking, loud humming, doors not shutting/sealing, hoses breaking, etc. Worst refrigerator I have ever owned going to replace this after only 3 years - horrible for a $2000+ refrigerator.
Ice Maker quit working / freezes up in less than 1.5 years
from Helena, AL
My ice maker stopped working 6 months ago for the first time. I had to unload the entire refrigerator to access the ice maker in the ceiling of the refrigerator. Ice was built up in the back of the refrigerator ceiling. Once I removed the ice, the ice maker started working again for about 1 month and now it has stopped again. This is supposed to be a top of the line refrigerator / freezer and it is not right that the ice maker is useless.
Expected More From KitchenAid
from Kansas City Area
We've had our KitchenAid appiances installed for about 3 years. We have had some sort of issue with every single one of them. The fridge has been the worst. It runs way nosier than our last unit. It needed service about 2 years in for ice forming on the inside of the rear of the fridge and at 3 years we had a Freon leak that required a whole condenser replacement. Thankfully these items were covered under warranty so we weren't out tons of money, but the inconvenience of getting them repaired is still there. I would think twice before purchasing KitchenAid appliances in the future.
We love it.
By Big George
We are very pleased with our new refrigerator. It looks great. We kept hearing stories about this model being noisy, but ours is perfectly quiet! It holds a lot of food. The lighting is very beautiful. The double French doors are very convenient. We have had it for 1 month, and do not have any problems or complaints.
Lots of Room
from Silver Spring, MD
I bought this about 2 months ago and it's been great. It has lots of room, easy access to everything, and is easily configurable. It is a little noisy - sometimes sounds like an airplane taking off. I also do wish it had a better stopper on refrigerator door - mine is placed where it is recessed in a space so is about 6 inches back from the counter that is next to it. Have to be very careful when opening the door that it doesn't hit into the corner of the counter. Have not yet been offered a solution to putting a stopper on the hinge, but hope to come up with something.
Great features, nice look and the interior color is cool!!!
By Papa Mino
from pembroke pines FL
I bought it a couple of days ago, it works perfect, very clean. Produces keep their taste and natural color
First it was shipped with no fresh air filter then the condenser went bad now the mother board for the door dispensers. Oh 2.5 years old. Warranty for condenser not for circuit board. Quality ??? Really..............
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