Average Customer Reviews
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(based on 102 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great for a middle of the road unit!
We had a high end refrigerator with all the bells and whistles. It was a maintenance nightmare. The repair costs were high and we lost food on two occasions. This was the fridge...Read complete review
We had a high end refrigerator with all the bells and whistles. It was a maintenance nightmare. The repair costs were high and we lost food on two occasions. This was the fridge we chose to replace it. Installation: Did it myself. Had it delivered to the house than I took the doors off (15 minutes) and move it inside using a borrowed hand truck. Reassembled the unit (1/2 hour) connected the water line and we were in business. There were a few tricky steps in the disassembly/reassembly process but the owners manual outlined the process very well. I was never at a loss. Size: We have a very specific area that the refrigerator needed to fit. We also wanted one that was slightly less deep. This fit the space EXACTLY. Use: The ice container is not huge so if you are having a party you should plan on buying a bag of ice. For day to day ice needs it is perfect. Unlike my old machine this ice machine feeds from the bottom out the chute. This results in less OLD ice accumulating in the bin. The speed of restocking ice is fine. The button for selecting ice versus water has a slight delay. At first it is slightly annoying but now that I have use it for awhile it is fine. Also when you push the ice dispenser lever there is a slight delay. Again, no big deal. The layout of the freezer is fine. Nothing outstanding or problematic. It is simple and does the job well. Refrigerator side is nicely thought out. I love the lighting. LED lights that totally illuminate the interior. The two filter are easily accessible. The meat and vegetation drawers are fairly large and have sliders that allow you to customize the environment in each drawer. We eat tons of vegetables and fruit and find that this refrigerator keeps them fresh much longer than our old machine. All the interior parts easily remove for cleaning. Exterior of the fridge also cleans easily. Noise: Never hear it run. Occasionally Ice maker clunk as it drops ice into the bin. Overall, I really like this refrigerator. I would recommend it to anyone wanting a very nice middle of the road refrigerator. I am so impressed that we are considering replacing our BOSCH front loader washing machine with a top loading whirlpool.
Most Liked Negative Review
This is an initial/first review
This refrigerator was delivered and installed two days ago. After installer departure, closer inspection revealed a 1/8" gap in metal work on top of freezer door. It is both unsightly and,...Read complete review
This refrigerator was delivered and installed two days ago. After installer departure, closer inspection revealed a 1/8" gap in metal work on top of freezer door. It is both unsightly and, potentially, a health hazard. Whirlpool Quality Control should never have allowed this door to leave manufacturing! Have notified my vendor, who returned and inspected same, and has submitted a request for a replacement from Whirlpool. Other reviews have indicated problems with ice-maker: loud slow, inefficient, etc. My wife and I re the only occupants of our home, and the capacity if the ice-maker is adequate for our general needs. I imagine with a party we'd have to stockpile ice for a couple of days prior. That's the trade0ff for increased freezer capacity with the ice-maker in the door. As reported by others, the ice-maker tends to throw ice all over when dispensing. Not the best design! I'm at an age where I'm starting to lose some hearing...so I don't have a problem with the sound level. Neither does my wife who has excellent hearing. A major problem I have with this refrigerator is that it is identical to the Maytag MSB27C2XAW #Same specs, same price# except that the Maytag comes with a ten-year warranty on the compressor and the Whirlpool does not! One is left to speculate as to why.
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Reviewed by 102 customers
Displaying reviews 1-10
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from Bridgewater, MA, United States
Comments about Whirlpool 26.5 Cu Ft Stainless Refrigerator:
We bought this fridgerator about 5 months ago without having the option to see a floor model. Although I like alot of the features this comes with, the layout of the fridge is not very well planned out. I feel like we lack the space for larger bottles
Bottom Line Yes, I would recommend this to a friend
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(1 of 1 customers found this review helpful)
Great purchase, love the storage
from Newton, MA, United States
I knew I wanted a side by side fridge since I am on the taller side, so leaning down to get things out of the freezer with a french door, or bending down to actually look in my fridge with a top-freezer were not going to be an option. I've never had an in-door ice/water dispenser, so that was new for us, but it is quiet and I'm never bothered by the ice maker. Also the touch screen aspect of it is really nice and will be easy to clean! I enjoy the storage and options to move things around inside the refrigerator. It is overall extremely quiet and easy to clean. The only slight downside is the butter/enclosed container that seems to rub a little when we open it - nothing major though! Highly recommended all around!
By Villa Grove
from Villa Grove, IL, United States
We really like our new side-by-side. The stainless steel exterior is easy to keep clean, the shelf arrangement is good in both the freezer and the refrigerator sides. I really love the water and ice in the door!
So far, so good
from Allentown, PA, United States
We did a lot of research and shopping around before we choose our new Whirpool refrigerator. So far we are very happy with our purchase. It has all the features we were looking for at a great price. The energy efficiency is also a great plus!
from Norwood, MO, United States
We got this side by side to replace a french door model which wasn't big enough. On the plus side, it's very roomy, with lots of door space on the fridge side and three crisper bins, is quiet (except when new ice cubes fall into the ice cube bin). The LED lighting is great. It's new, of course, but so far it keeps steady temps and I'm looking forward to lower energy bills. My design complaints are that I wish the rear motor cover had been made of metal (or at least a durable material). It was made of rather thin cardboard. Also, the ice maker is slow, even on the "fast ice" feature and I would have given it five stars if the shelf design allowed for greater adjustments (my old fridge used a bracket system allowing two inch incremental shelf adjustment which maximized efficient use of space depending on circumstances).
Great to look at and works great so far!
from Phoenix, AZ, United States
Just purchased a new home two months ago and we have this appliance in our home. Love the look. I love that the water maker is a little lower so the kids can reach it to fill up their cups and aren't reaching on their tippy toes. Only issue I had was to turn the temp of the fridge up to 40 degrees because some of the items in the fridge were getting frozen. Other than that, it works great and very easy to figure out the panel. Love it!
A lot of room!
from Maple Valley, WA, United States
About a month ago we purchased this refrigerator and we are so happy we did. When you buy a refrigerator it is not only a huge investment of your money, but you are also committing to a style/look for a very long time. This refrigerator is easy to clean, has all the features you need, and looks fabulous!
Not Happy Yet
By D and L
from Bakersfield, CA, United States
I bought this unit 9 months ago and I have had two mother boards go out. Fortunately the Frig stays cool but nothing else works.
Bottom Line No, I would not recommend this to a friend
looks greay and is very simple to keep clean and keep wiped down.
from Bancroft, MI, United States
its a very nice product and is very simple to wash and wipe down.
Lots of space
So far so good awesome appliance very affordable, looks good in our kitchen
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