Average Customer Reviews
(based on 522 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Overall rating is banking heavily on reliability long-term
I needed a built-in microwave (countertop with custom built-in kit) for a 30-inch wide cabinet space. I also wanted a brand name that was known for reliability such as Whirlpool. Generally,...Read complete review
I needed a built-in microwave (countertop with custom built-in kit) for a 30-inch wide cabinet space. I also wanted a brand name that was known for reliability such as Whirlpool. Generally, I have a complaint that there is very little selection to chose from for built-ins. I would have paid a litttle more for a microwave with more features such as one-touch 1-min, 2-min, etc. time cooks. I was also a little disappointed with the fit and finish of this special order microwave through Lowes. There was a slightly bent side panel that you can see from the front and the door's top lines are not even/smooth with the panel area. Both of these were obviously factory defects that were not caught with quality checks. Additionally, even following the installation instructions to a tee, still left a noticeble gap (into the cabinet cavity) that is unsightly while the door is open. A better designed kit would have avoided this in my opinion.
Most Liked Negative Review
Poor Open Button & Latch
This is a nice microwave, but the latch is very sensitive. For some reason, if the microwave is not sitting very flat, the door will not open when you push the latch....Read complete review
This is a nice microwave, but the latch is very sensitive. For some reason, if the microwave is not sitting very flat, the door will not open when you push the latch. Also, when you push the latch, it feels cheap.We've installed this microwave in a cabinet with a trim kit, and the door will not open about 1/2 the time when you push the open button(latch). We have to pull the door while pushing the latch.
Reviewed by 522 customers
Displaying reviews 1-10
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This has been a great appliance and I am sure it will continue to be long from now.
Bottom Line Yes, I would recommend this to a friend
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Work wonderful and a great value
from Fort Worth, Texas
I was looking to replace a counter top unit and went to Texas appliance to see what they had to offer me as a replacement. The sales associate was very knowledgeable about there products and suggested the whirlpool microwave. I actually installed it as a Wall unit above our stove. it was easy to install and has great features and is very efficient and quiet. we are looking to purchase the matching oven in the near future.
NO CUSTOMER CARE
from College Station, TX
This was a brand new house with a brand new microwave. How nice. NO! About two weeks after struggling with a latch that didn't want to open the microwave, I called service. I was told that they couldn't do anything because this was a cheaper latch than using ball bearings. I hoped that after using a while, it would loosen a bit. NO! After 17 months I still use two fingers of each hand (to get the strength of both arms) to get the darn thing open!! When I contacted Whirlpool I was told the only resolution they could offer me was a possible discount on purchasing another microwave. There's no way in this world that I would consider that and no way that I will ever consider buying another Whirlpool microwave oven or any other Whirlpool product. This is definitely a company that sells a product and walks away with no concern for the customer whatsoever. I wouldn't even recommend this microwave to an enemy!
Bottom Line No, I would not recommend this to a friend
Great product and very fast.
By Big Bodie
from Baton Rouge, La.
I purchased this Microwave and trim kit, very easy to install and looks great.
"Built-in" beautiful look.
By Piemaker Patsy
from Wellington, Nevada
I am very happy with the appearance and performance of the microwave - looks great in our new kitchen. Our cabinet maker suggested a "counter-top" style as opposed to a built-in, so it can be replaced (if need be) much easier than with built-in. It fits beautifully into the little nook that he built for that purpose. The only feature that I miss is the "express cook" feature. I was surprised that this one did not have that. I probably would have purchased it anyway, but do still miss that convenient feature.
from Springfield, Il
Looks and works great!
from Boerne, TX
Good features. Was easy to learn to use...part of that may be we replaced another Whirlpool microwave.
from hartsel, co
This microwave was a replacemenof another whirlpool microwavet. So far it's working well
from Kemp TX
works as well as last one but is much larger
BIG IS GOOD
By Polar Bear
from Gilford NH
Been using this for a week and works great... more features than I need and at a great price !!!
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