Average Customer Reviews
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(based on 389 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Overall rating is banking heavily on reliability long-term
I needed a built-in microwave (countertop with custom built-in kit) for a 30-inch wide cabinet space. I also wanted a brand name that was known for reliability such as Whirlpool. Generally,...Read complete review
I needed a built-in microwave (countertop with custom built-in kit) for a 30-inch wide cabinet space. I also wanted a brand name that was known for reliability such as Whirlpool. Generally, I have a complaint that there is very little selection to chose from for built-ins. I would have paid a litttle more for a microwave with more features such as one-touch 1-min, 2-min, etc. time cooks. I was also a little disappointed with the fit and finish of this special order microwave through Lowes. There was a slightly bent side panel that you can see from the front and the door's top lines are not even/smooth with the panel area. Both of these were obviously factory defects that were not caught with quality checks. Additionally, even following the installation instructions to a tee, still left a noticeble gap (into the cabinet cavity) that is unsightly while the door is open. A better designed kit would have avoided this in my opinion.
Most Liked Negative Review
Poor Open Button & Latch
This is a nice microwave, but the latch is very sensitive. For some reason, if the microwave is not sitting very flat, the door will not open when you push the latch....Read complete review
This is a nice microwave, but the latch is very sensitive. For some reason, if the microwave is not sitting very flat, the door will not open when you push the latch. Also, when you push the latch, it feels cheap.We've installed this microwave in a cabinet with a trim kit, and the door will not open about 1/2 the time when you push the open button(latch). We have to pull the door while pushing the latch.
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Reviewed by 389 customers
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quiet and functions well but sometimes hard to open door
from sammamish, wa
This microwave is very quiet compared to my old one. It heats well and functions like it should. Looks very nice with trim kit. Would have given 4 stars but sometimes you have to push the door release several times before door will open. This is something that has been mentioned in other reviews so we weren't completely surprised. Still, I feel that Whirlpool should fix this issue. I would recommend this microwave but only if you can live with the door.
Bottom Line No, I would not recommend this to a friend
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A microwave that lives up to its' name
By Homemade Dinners
from Pearland, Texas
About Me Avid Cook
Comments about Whirlpool Black Countertop Microwave:
We know that our microwave has an identical twin out there with no manufacturer's name on it. That microwave is $200 dollars higher than the one that says Whirlpool. So if the name thing bothers you then order the microwave without the name, even though it is made by the same manufacturer. For those of you who don't know Whirlpool, KitchenAid, and Maytag are all made by the same manufacturer. The other difference is that the lighted read-out is red instead of blue. KitchenAid did not have the size we wanted so we chose the Whirlpool. This microwave had a lot of good reviews and so far has lived up to its' name.
Service and delivery comments:
The microwave did take longer to get to us than we had expected. We used the tracking system, and we learned It traveled to 7 other places before being delivered. We were worried that it would be damaged or broken upon arrival. However it arrived unscathed. We believe the carrier took good care of it, and the microwave was packaged really well. Thanks ABT.
Bottom Line Yes, I would recommend this to a friend
Cheap frame.....downgrade from previous models
By Matt W
from Austin, Texas
Don't bother. Had the older version and was much nicer. They went cheap. Invest in a better one.
By April the cook
from McMinnville, OR
I just put it in a new home and I am very happy with the features and capacity. Only issue I had was the dimensions on the specs. We were having it fit into a custom space and the side panels stick out a little farther than the dimensions so we had to trim our cabinrpet to get it in.
from Eugene, OR
It works great so far. It cooks quickly and I really like the reminder beeps when things are done as I have a busy house with kids. The space inside is very large. Perhaps my favorite feature is that I can cook something in the microwave and use the timer AT THE SAME TIME!!! That is terrific.Only concern is that the push button to open the door doesn't seem sturdy, although it may very well last. One other thing is that the push button pad is already showing bubbles and wear and I wonder if it will de-laminate before too long.
Love my new whirlpool microwave !'
from Waxahachie texas
Enjoying new whirlpool microwave. Large capacity and looks beautiful with the chrome frame complimenting the new oven below. I really like the defrost feature which leaves meat defrosted and not cooked! Like ability to select personal time selections for heating!
Images shared by Nana
Love the size and power
from North Carolina
Great size. Good power for quick preparation
Needs to be replaced
By Music City Gal
A basic microwave. Works fine but door fogs up.
By TX Sammy
I'm enjoying the new microwave. Its got more wattage than my previous one and the buttons are set up differently, but I'm learning! I love the new size. Big and roomy inside!
from Naples, FL
Bought it for Whirlpool brand, stainless steel design, and capacity. Does not heat as quickly as others I have used. Signal indicates end of cooking and continues reminder until door is opened. This becomes very annoying and manual indicates it is not possible to change this setting. Pros: Appearance and features. Cons: Slowness to cook and repetitive signal at end of cooking.
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