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(based on 234 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Overall rating is banking heavily on reliability long-term
I needed a built-in microwave (countertop with custom built-in kit) for a 30-inch wide cabinet space. I also wanted a brand name that was known for reliability such as Whirlpool. Generally,...Read complete review
I needed a built-in microwave (countertop with custom built-in kit) for a 30-inch wide cabinet space. I also wanted a brand name that was known for reliability such as Whirlpool. Generally, I have a complaint that there is very little selection to chose from for built-ins. I would have paid a litttle more for a microwave with more features such as one-touch 1-min, 2-min, etc. time cooks. I was also a little disappointed with the fit and finish of this special order microwave through Lowes. There was a slightly bent side panel that you can see from the front and the door's top lines are not even/smooth with the panel area. Both of these were obviously factory defects that were not caught with quality checks. Additionally, even following the installation instructions to a tee, still left a noticeble gap (into the cabinet cavity) that is unsightly while the door is open. A better designed kit would have avoided this in my opinion.
Most Liked Negative Review
We bought this microwave as a replacement for our old Whirlpool microwave. The old microwave had same capacity. It lasted us for 19 years. The new microwave looks okay, and is more...Read complete review
We bought this microwave as a replacement for our old Whirlpool microwave. The old microwave had same capacity. It lasted us for 19 years. The new microwave looks okay, and is more powerful. However, the knob/button which you push to open the door is very hard. Its feel is very bad. The knob of the old microwave was far smoother to operate. Similarly, the feel of the touch control panel of the new microwave is also very bad, i.e. when you press a key it takes a while to register, and sometimes you have to push the keys hard. Lastly, the clock on the new microwave was losing about 4 to 5 minutes per day; so we had to replace it under the warranty. Overall the quality of the new microwave is far worse than the old 19 year old microwave by the same manufacturer.
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Reviewed by 234 customers
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Easy to use
from clovis, ca
Comments about Whirlpool Stainless Steel Countertop Microwave:
Easy to use and looks nice
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from Fond du Lac
We've been using the microwave for several months and it works well. It cooks as evenly as expected for a microwave.
from Mansfield, TX
Installed a week ago and really like the product. Very quiet and cooks evenly.
Bottom Line Yes, I would recommend this to a friend
This microwave rocks
By New home owner
from McKinney, TX
Super large interior and large turntable. Finally a microwave that cooks bacon evenly and crispy. Quiet operation.
Great alternative to over-the range
from South Jersey shore
We wanted the look of the curved glass range hood so when we redesigned our kitchen, we put a shelf in under a cabinet. This microwave is huge, full featured and looks great.
Same Issue with the Door Latch
By Holding the Button
I bought this item in April although I didn't get it installed until almost may. It was put in a cabinet with a trim kit above some drawers. I began having problems with the door latch after the first month; I finally got around to calling on it a month later. I waited 3 weeks after filing my claim and not hearing back from the people that were supposed to help me out. I finally called back and got a lot of apologies that the people that were supposed to help me were in training. I got called the next day from another woman (I assume who was in training) and she had nothing but attitude about the whole thing. When I asked if this was something common that had been fixed in the newer model, she said it's not common at all. Guess the other gentleman and myself are unique. Maytag/Whirlpool has been good and is replacing it per my warranty tomorrow but after reading the other review and recalling my conversation with the lady on the phone, I fear I will only have the same problem again.
Bottom Line No, I would not recommend this to a friend
Great features, easy to operate! Love this product!
from Dallas, Tx
I bought this microwave about 6 months ago!! Just love the features and how the microwave cooks and warms my food! You will not be disappointed in this purchase!!
Purchased microwave 3 months ago and have been extremely pleased with my purchase. Controls are easy to operate, cooks and reheats everything I have used placed in it. Only time will tell how long it will hold up. Purchased from local appliance store and received that personal service you don't get at the big box stores. Their price was the same as the big boys. Support your local businesses. You'll be surprised how competitive their prices are and the great service they provide.
from Pelham, AL
Easy to use. No issues.
from Bella Vista, AR
I have just one big complaint, I can not turn off the sound it makes when it is finished. I could with the old one also a Whirlpool.
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