Average Customer Reviews
(based on 538 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Overall rating is banking heavily on reliability long-term
I needed a built-in microwave (countertop with custom built-in kit) for a 30-inch wide cabinet space. I also wanted a brand name that was known for reliability such as Whirlpool. Generally,...Read complete review
I needed a built-in microwave (countertop with custom built-in kit) for a 30-inch wide cabinet space. I also wanted a brand name that was known for reliability such as Whirlpool. Generally, I have a complaint that there is very little selection to chose from for built-ins. I would have paid a litttle more for a microwave with more features such as one-touch 1-min, 2-min, etc. time cooks. I was also a little disappointed with the fit and finish of this special order microwave through Lowes. There was a slightly bent side panel that you can see from the front and the door's top lines are not even/smooth with the panel area. Both of these were obviously factory defects that were not caught with quality checks. Additionally, even following the installation instructions to a tee, still left a noticeble gap (into the cabinet cavity) that is unsightly while the door is open. A better designed kit would have avoided this in my opinion.
Most Liked Negative Review
Poor Open Button & Latch
This is a nice microwave, but the latch is very sensitive. For some reason, if the microwave is not sitting very flat, the door will not open when you push the latch....Read complete review
This is a nice microwave, but the latch is very sensitive. For some reason, if the microwave is not sitting very flat, the door will not open when you push the latch. Also, when you push the latch, it feels cheap.We've installed this microwave in a cabinet with a trim kit, and the door will not open about 1/2 the time when you push the open button(latch). We have to pull the door while pushing the latch.
Reviewed by 538 customers
Displaying reviews 1-10
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Excellent Microwave. Large capacity and easy to use.
from Hudson Oaks, TX
Comments about Whirlpool Black Countertop Microwave:
Bought to replace 15 year old built in Microwave. Installed easily in the same space using the original trim kit. Works great!
Service and delivery comments:
Delivery was prompt. Unit was dropped and damaged in shipping but one call to Abt and they had a new unit delivered within a few days. Love the customer service team!
Bottom Line Yes, I would recommend this to a friend
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Hope 2nd time around is better
Purchased same model inside of 3 years. Hope this one lasts longer than the first. Really do like the look and the performance when it works.
I like it
We've had this unit for a month and enjoy it. We owned a similar unit in our previous home and had over a decade of use.
Nice microwave with cool look and features
It's been a month and I am very happy with the performance
Practical, but the blue light detracts.
from NRH, Texas
Nothing much to report....a solid microwave that dies the job well. That said, the blue hue on the time display is much to bright - we have to back up to see the numbers clearly, and it's almost like having a lamp on at night.
This microwave is so quiet you hardly know it is running! Very powerful and cooks quickly!
from Baton Rouge, LA
Looks as great as it works.
Had the microwave two weeks and the door was very difficult to open. The button would not open the door unless it was pushed several times and the plastic started pealing off the start button and spread to other buttons then the microwave just quit working completely with just two weeks of usage. Took it back and ordered a different brand.
Bottom Line No, I would not recommend this to a friend
Needs Handle & Shortcut Buttons
from Fort Worth
Needs handle & shortcut buttons. The open button is very hard to push in. A handle would solve this problem. Why would anyone not have shortcut buttons? If not for these two items, I would give ot 5 stars instead of 3. Also, it does run very quiet.
So far we have been very pleased. It also matched our oven very well.
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