Average Customer Reviews
Energy Star Rated - No
Need more help?
Like this category?
(based on 69 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Good, But Could be Better
I have had this refrigerator a week now and happy overall with it:Likes:* Plenty of storage capacity* Handle design feels great in your hand, no...Read complete review
I have had this refrigerator a week now and happy overall with it:Likes:* Plenty of storage capacity* Handle design feels great in your hand, no seams in the handle like the GE.* LED lighting inside, and gradually brightens after door is opened* Stainless Steel - exterior seems durableDislikes* Compressor has a buzzy noise quality to it that I don't care for. It's overall quieter than my old frig but it still bothers me somewhat. I am hoping I get use to it over time.* Ice/Bev Dispenser - has a cheap black plastic catch tray for extra water/ice. The Whirlpool 26 cu. ft.. Smart Frig. has a much nicer Stainless Tray. Would like to be able to upgrade my catch tray to SS somehow through an accessory part. Also the Ice/Bev dispenser has a white LED, their Smart Frig has a blue LED which looks cooler. I don't ever expect to use the smart controls of the 26 cu. ft. frig but I really liked the small styling details it offered but in the end the larger 30 cu. ft. capacity won out over design.* Ice/Bev - only has one dispenser port so you have to hit a button if you want ice or water. I would rather pay the extra $50 and have two ports if I could design my own ice maker.
Most Liked Negative Review
Whirlpool products not what they used to be
I am hard pressed to give this "cavernous" Whirlpool fridge more than an average rating. For the price paid it should be a whole lot better equipped than it actually is. The...Read complete review
I am hard pressed to give this "cavernous" Whirlpool fridge more than an average rating. For the price paid it should be a whole lot better equipped than it actually is. The compressor and motor do get quite noisy when it kicks in, again, for a top notch unit that is a no-no. It is a no frills unit as far as the latest bells and whistle you see on many other models in a similar price range. No vegetable crisper or moisture control and so on. It appears like Whirlpool traded off the big size over the "fancier" freatures to keep the price in check. It does have LED illumination which lights up the unit's interior nicely, however all the lights are in the front so the back is not so brightly lit. As far as cooling goes, it either is too cold or not cold enough. If set at 37 degrees as the manual suggests some items start to freeze, if set below that then water, milk and juices do not feel as cold. The ice and water dispenser on the freezer door is a complete fiasco as far as I am concerned. The water nozzle sits way out in front so more often than not water spills all over the place. I have also noticed a bit of frost forming around the interior ice maker sides and freezer shelves. The ice cubes from the ice maker are real small, but we actually learned to like them that way, it almost eliminates the need to use the crushed ice feature. The ice maker so far does produce ice in sufficient and steady quantity. My wife does love the tremendous amount of interior space in both the freezer and fridge compartments as compared to our previous (non Whirlpool) counter depth fridge which came with our newly built home 6 years ago, that one she still hates to this day. Only time will tell how good this unit turns out to be. Our last Whirpool fridge was over 15 years old and still going strong when we sold our house way back then. Something tells this new one is not going to be that kind of performer. But then again, everything nowadays feel and seem to be "disposable" after just a few years of service.
Subscribe to Reviews
Reviewed by 69 customers
Displaying reviews 1-10
Back to top
Previous | Next »
Died after 13 month
from North carolina
Comments about Whirlpool Black Side-By-Side Refrigerator:
Worst fridge EVER. Was going to buy the dishwasher to match this month but not now
Bottom Line No, I would not recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Comment on this review
It is a refrigerator
By B in Colorado
from Golden, CO
I really needed a fridge but I am not 100% happy. This is a really loud plus the ice maker is notas nice as the one on the cheaper Whirlpoool that I owed. This one has all the fancy front panel but the dispenser could use a redisgn. The freezer door does not close easily.
Side by Side
from Seattle, WA
When we purchased our home the builder threw in this refrigerator for free. It's a great appliance, we just wish the shelves were more adjustable. The shelves surrounding the snack drawer can not be moved and result in wasted space. We use it for water bottles but it should be movable so we can use it more efficiently.
Bottom Line Yes, I would recommend this to a friend
from Greenville, SC, United States
I have had this refrigerator for almost 6 months now. It has been great. It runs quietly, all I ever hear is ice drop. It has lots of room and the layout is great!!
(0 of 1 customers found this review helpful)
Poorly thought out arrangement and little ice
from Austin, TX, United States
For an appliance with so much room someone should have designed shelving a little bit better. The top shelf of the refrigerator is about a quarter inch too small to fit any kind of wine or pop bottles on it! this top shelf would be the best location to store those items up away from smaller children. and the butter storage can only be kept up in the highest position making it difficult for smaller children to reach. there needs to be an additional shelf on the door there is only 4 and leaves way too much wasted space that can't be used. the same for the freezer there is 13 inches between shelves... having the option of another shelf in there would make it more useful. and we can't ever seem to get the tiny ice bin to fill... there is about five serving of ice and then you're all out ! not good for a family of 5 living in hot Texas! And that is using the fast ice button. And it would be nice that someone could be using the water dispenser while somebody opened the refrigerator door but it shuts off... very inconvenient.
Has all the features I was looking for in a refrigerator
from Leesburg, FL, United States
I love the amount of shelving and drawers in both the freezer and the refrigerated side. They are all adjustable so you can have any height you want to. The ice maker is easy to empty.
from Fort Worth, TX, United States
I bought this a couple months ago amd it cools and freezes perfectly. The ice maker is a little loud when it cycles, but it's not a huge problem.
Great space distribution.
from Chesapeake, VA, United States
I bought this refrigerator 3 months ago and love it. The shelves and draws make it easy to store and locate my grocery items.
I bought this a month ago, it appears to work fine except for some design defects. I had techs out twice for door adjustment, the refer side door just opens rapidily, does not have any stops at around 90 degrees. A plastic cam supposed to do the job, not really. Layout of ice/water confusing, people don't know to cycle thru bar below ice symbol to get water. Need 1 more drawer on side door to hold soda, water, pickles and so forth.
from Rosemount, MN, United States
Beautiful and great design, but there are limited shelving possibilities.
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
Fill out the form below to request Better Price for this product.
Sign up for the latest information on new products, special offers, and savings opportunities at Abt and receive $25 off your next order of $250 or more.