Average Customer Reviews
Energy Star Rated - No
(based on 368 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
So far so good......
I'll start with the exterior of the new counter dept French Door Cafe Refrigerator. It is great looking (leaving out the sides). It appears well built and solid. Moving it around on...Read complete review
I'll start with the exterior of the new counter dept French Door Cafe Refrigerator. It is great looking (leaving out the sides). It appears well built and solid. Moving it around on it's casters forward and back is very easy. It's so easy you need to remember once in place to lower it's feet. If not it can be moved opening a door.....The SS looks to be quality SS. For others like me. I have 5 year old Cafe gas range and microwave. To my eyes at least. The color of the SS on the new Refrigerator is slightly less brushed looking and slightly not as bright. I think it looks slightly better. It is hard to tell the difference so they match up well. Also if you want a red Cafe logo to match your other older Cafe appliances. Contact GE and send them your refrigerator S/N. They will mail you one out with instructions. The one thing I would have preferred is SS sides. The dark grey looks ok but SS would have made it a lot nicer looking and high end. At least make it an option for those of us wanting SS sides...... The Self close upper doors and lower freezer door work great. They appear solid and well built. No frost, condensation or dripping water from them. You will though most likely have to tweek the upper door alignment. Others might not notice looking at them but these things I do. GE gives you a template of .6 inch. I made myself a wood shim that made that job easier.... Next I'll go to the LCD screen. The picture feature is wonderful. If I have a knock on the screen the flowing water picture and as you toggle through the functions. It looks dull and boring. Also although it's a small thing, things like the time and date etc would have been useful if included. But the functions are easy to understand and hit..... The hot water feature works as advertised. Same as precise fill. I just wish both were fully automatic and that auto fill that's on some GE Profile Refrigerators was also included.... The full width temperature control drawer seems to have very accurate temperatures for each item selected. The mulit color LED's are cool. You will find yourself going back and forth between colors just for fun. After a item like cheese is selected with its matching LED light color. After a few seconds it colored LED fades away to the normal white colored one. Same with opening the Refrigerator door. The full length drawer is lit with it's selected color then fades away. The Refrigerator upper and lower sections are both bright and well lit.... Storage bins and shelves are also well laid out. I like the glass shelves. The plastic ones though I wish were thicker. I don't intend to bust one and see what it would take to do that. But thinker ones would make me feel better..... Turbo Freeze and chill work as advertised.... I have horrible tasting water. The water filter actually made my water taste good. There is also a reminder when to replace that and the odor filter.... I have had no problems with the ice maker. No jams or leeks. The crushed ice or cubes come out like they should...... The Refrigerator is also quiet ranging from dead silent to a humming type noise...... The overall temp of the freezer and refrigerator are also accurate..... Lastly. About the ratings. There was no very good option. It just goes from good to excellent. So my appearance and value ratings would have been very good as would my overall rating. To me excellent is the best you can expect. I would have given excellent to appearance had SS sides been included. Excellent to value had SS sides and auto fill been included. Then overall would have been excellent. But I can recommend this Refrigerator to Cafe appliance owner's. Or to those just wanting a great looking , functional French door Refrigerator.......
Most Liked Negative Review
Sounds like a lawnmower!!
I purchased this as part of a complete appliance package for my kitchen remodel. Read up and was happy to hear that people were saying it is "quiet'. Mine? Not so...Read complete review
I purchased this as part of a complete appliance package for my kitchen remodel. Read up and was happy to hear that people were saying it is "quiet'. Mine? Not so much. Sounds like a lawnmower when the compressor turns on! Horrible. GE says it's normal, and that I bought the "top of the line." Could of fooled me! My pocket book says yes....the quality of this fridge says NO!
Reviewed by 368 customers
Displaying reviews 1-10
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Noisy, terrible temperature control
By Geoff F
from Scottsdale, AZ, United States
Comments about GE Cafe GE 36" Cafe Series French Door Stainless Steel Bottom Freezer Refrigerator:
This refrigerator makes more noise than any refrigerator we have owned over the last 30 years. Worse, the temperature in the refrigerator fluctuates between 28 and 48 degrees. Items alternately freeze or are too warm. The repairman called GE and was told this was within normal range.
Bottom Line No, I would not recommend this to a friend
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Great Fridge but 1 issue
Great fridge, awesome features, but if you overload the door shelves with too many jars they can crack and break. Also our ice maker went out and GE had to fix it for us. Other than that, great fridge with tons of high tech features!
Bottom Line Yes, I would recommend this to a friend
Bigger than it looks
from Houston, TX, United States
We were impressive with this fridge and how convenient it is to give you visibility of avery single item inside. Great design, flexible. Only issue we have is that ice machine has very small capacity and get stuck frequently.. Also our lower long drawer has an issue with the metal decorative strip and we need to contact GE for replacement..
I love the hot water and the picture screen
By Patricia V J
from Camas, WA
I bought this more than a year ago and I love it. Beautiful.
Had it two years works great
Keeps food fresh. Fairly easy to clean. Probably wish we had new stainless finishes that get fewer fingerprints but it does not smudge too badly. Love the hot water dispenser. Ice maker so so but do not use a lot. Well designed fridge.
doesn't keep the right temperature, say's it is 34* when it really is 41* i purchased my own thermometer and kept it inside overnight. also the ice machine constantly clumps. had thanksgiving dinner and was unable to provide ice.
Nice features but
from Bethesda, MD, United States
The interior of the refrigerator is well done. Nicely placed lights with shelves that are highly adjustable was a win. However the exterior is difficult to maintain and clean. The refrigerator noise is louder than expected. After 16 months of operation, the coils in the freezer froze up and the freezer had to be defrosted manually.
Nice refrig but....
from Chester County, PA, United States
Renovated kitchen - bought GE Cafe Nov 2014 - not too happy with it since ice gets stuck in the bin, constantly taking it out and removing clumped ice. Thought maybe since I didn't use ice in winter months but same issue during summer and I use ice on regular basis. The Loud Noise from the refrig is annoying - this started about 6 months after purchase. Noise stops when door is opened, but starts up again when closed. During the day, I will open and close door just to stop annoying sound. This was an expensive appliance and it doesn't live up to its name!
Noisy, unreliable, and bad warranty
from Redwood City, CA, United States
GE appliances have really gone downhill. I've had several GE Profile refrigerators in the past with no problems until this one. From day 1, this refrigerator is much louder than any other one I've had. The hot water feature is completely useless since it takes a really long time to heat up and only makes a very small cup of hot water. The second cup doesn't take as long but who wants to wait 20 minutes for 2 small cups of hot water? So we never end up using this feature at all. Now, 1 year and 4 months after install, the freezer stopped working due to a faulty freezer fan and the GE technician says this isn't covered under the 5 year limited warranty for the sealed refrigeration system. According to the diagnostic tool the technician used, the refrigerator fan is about to die as well but due to a massive number of these failing, GE is replacing them free of charge but not officially calling it a recall. With all the known issues with the GE Cafe fans, you'd expect that the freezer fan would be covered as well but it isn't and will have to be repaired at my cost. How does that even make sense? With the high cost of the GE Cafes, you'd think GE would stand behind their products and warranty. Instead, they've discontinued this model and have left their existing loyal customers holding the bag. Beware of buying any GE refrigerators unless you want it to break just after the 1-year warranty ends. They just don't make them like they used to.
Great Model for our home!
This model is attractive and has plenty of space for our family. Enjoy the design and excellent service we've received from GE.
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