Average Customer Reviews
Energy Star Rated - No
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(based on 553 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I got this washer a few weeks ago, and I must say I was really shocked on how well it worked...a lot of reviews stated that the washer was loud I'm sorry...Read complete review
I got this washer a few weeks ago, and I must say I was really shocked on how well it worked...a lot of reviews stated that the washer was loud I'm sorry they must have been talking about another model because I have it in my basement and I do not hear it run at all. I do like the fact that there is a place for all that you use in the washer such as soap or softener. I do have the gray or chrome model and I do have to wipe it down often but that is nothing it comes clean with one light passing of a damp rag . the controls are all touch you hardly have to touch the controls and they light right up and let you know what you have selected. With this model I can fit a lot of clothes in it without it bugging over loaded and they come clean and spin out very well. Another thing I have seen people complain about was the time it took for the washer to wash the clothes well its all on the settings you use a normal size load runs about 58 min and that is with me having the spin cycle on a faster spin. The longest would have been 1hour and 58 minutes and that is with pre soak bulky load with the steam cycle ...which was a kings size blanket...Now I'm about 5'4" and for some thing that are in the washer I do have to stand on my tippy toes to reach but even with the washer off you can turn the tub so that you are not reaching all the way to the back of the tub...that's a big plus for me. what I recommend to a friend course I will and after showing my mother how well this set works she is now buying one her self.
Most Liked Negative Review
the machine does a fine job at getting the contents clean. my question is that our unit does make excessive ratcheting noise while agitating the clothes. Is this normal? we are concerned that...Read complete review
the machine does a fine job at getting the contents clean. my question is that our unit does make excessive ratcheting noise while agitating the clothes. Is this normal? we are concerned that this irregular noise is a sign of potential failure. we purchased the washer and dryer because they were advertised as quiet. the dryer lives up to this claim. the washer does not.
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Reviewed by 553 customers
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Do not buy is trash
from Jupiter, Florida
I've had Whirlpool appliances for decades. How can Whirpool design such a piece of trash. After a year and 30 days since purchased, it stops working at will and gives all types of codes. Go through the 84 page manual run the diagnostics and no codes !! and reset computer then it will do 2 to 3 washes and it starts all over again. I spend more time fixing this thing than washing clothes. At $250 a board this is not affordable. Whirpool please send someone to take this junk (trash collector will not pick it up) so I can buy a GE.
Bottom Line No, I would not recommend this to a friend
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So Easy to Use
from Lincolnton, Ga.
Bought this model and the matching Dryer. Have been a whirlpool customer for over 35 years. I have never been disappointed with any Whirlpool product we have ever purchased, but this one tops them all. I really enjoy doing the laundry now.
Bottom Line Yes, I would recommend this to a friend
By Mommy times five
from Lake Tapps, WA
We are a big household and this machine is amazing. It's perfect for a busy family. We have so much laundry but this machine handles big loads and cleans effectively and efficiently. Love it!
I love the space
from South Florida, Florida
It is a wonderful size without being bulky as a unit, itself. A little loud at times, but nothing I can't handle. I love this product.
(1 of 1 customers found this review helpful)
Top Loan Washer
from Aliso Viejo, CA
I bought this 5 months ago and could not be more UNHAPPY with the product. My clothes go in dirty and come out the same way. My dark clothes come out with white marks on them and I use a liquid environmentally friendly detergent so it is not that. I am too busy in my life to deal with the performance so am just living with it. :(
It's only been a month.....
Had to replace our last washer after only 1 1/2 years - same model and brand. Only replaced it with the same model due to Whirlpool admitting there was an issue with the original washer and giving us decent pricing (not a replacement of course). This year's model seems to be fine so far however still having an issue with white streaks on my clothes as I did with the last one. I've decreased the amount of detergent to a ridiculously low amount, don't use fabric softener but it's still happening. The "Deep Water" setting is.... well, it's not deep water. We'll see if this one lasts any longer than the last one.
Whirlpool HE washer
Very nice washer,plus very effictent.
Won't drain the clothes
No matter how much we try to balance the darn machine, it never does which makes it a waist of time, water, & energy!!! It is so frustrating to go get the clothes to find them socking wet!! And the darn machine doesn't have a Spin cycle by itself, the spin cycle is combined with Rinse (More water and energy waiting) Hate the stupid machine and is brand new and the store won't take it back for us to get a different brand and model!!! HATE IT!
(0 of 1 customers found this review helpful)
Only pro...it looks nice
By Whipped by whirlpool
from Ontario, canada
Horrible purchase. Right off the bat I noticed some clothes were coming out with dry spots, and still smelling dirty. I don't overfill my loads, and it still doesn't matter. I've tried using different settings with no avail. I don't use fabric softner and use HE liquid soap, but my black pants come out covered in white residue. So much for high efficiency when you have to wash your clothes three times to get them to come out clean. Save your money!
Don't waste your money
from Gainesville, FL.
I bought this washer on May/2015 and I wanted to wait few months before giving my opinion about this product. I've been washing 5 months with this washer and I cannot be more disappointed. Following the instructions according with the owner's manual or without, the clothing doesn't get clean. Washing with this product is like dumping your clothes just in water with detergent and nothing else. Just the smallest dirt will keep on your clothes. Anything that you put into this washer doesn't get washed, just soaked in water then rinsed and wait for some miracle to happen with your dirt and stains. Don't waste your money on this product. It just pretty and it has a beautiful design. Besides that, the performance is terrible.
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