Average Customer Reviews
Energy Star Rated - No
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(based on 548 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I got this washer a few weeks ago, and I must say I was really shocked on how well it worked...a lot of reviews stated that the washer was loud I'm sorry...Read complete review
I got this washer a few weeks ago, and I must say I was really shocked on how well it worked...a lot of reviews stated that the washer was loud I'm sorry they must have been talking about another model because I have it in my basement and I do not hear it run at all. I do like the fact that there is a place for all that you use in the washer such as soap or softener. I do have the gray or chrome model and I do have to wipe it down often but that is nothing it comes clean with one light passing of a damp rag . the controls are all touch you hardly have to touch the controls and they light right up and let you know what you have selected. With this model I can fit a lot of clothes in it without it bugging over loaded and they come clean and spin out very well. Another thing I have seen people complain about was the time it took for the washer to wash the clothes well its all on the settings you use a normal size load runs about 58 min and that is with me having the spin cycle on a faster spin. The longest would have been 1hour and 58 minutes and that is with pre soak bulky load with the steam cycle ...which was a kings size blanket...Now I'm about 5'4" and for some thing that are in the washer I do have to stand on my tippy toes to reach but even with the washer off you can turn the tub so that you are not reaching all the way to the back of the tub...that's a big plus for me. what I recommend to a friend course I will and after showing my mother how well this set works she is now buying one her self.
Most Liked Negative Review
the machine does a fine job at getting the contents clean. my question is that our unit does make excessive ratcheting noise while agitating the clothes. Is this normal? we are concerned that...Read complete review
the machine does a fine job at getting the contents clean. my question is that our unit does make excessive ratcheting noise while agitating the clothes. Is this normal? we are concerned that this irregular noise is a sign of potential failure. we purchased the washer and dryer because they were advertised as quiet. the dryer lives up to this claim. the washer does not.
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Reviewed by 548 customers
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It's only been a month.....
Had to replace our last washer after only 1 1/2 years - same model and brand. Only replaced it with the same model due to Whirlpool admitting there was an issue with the original washer and giving us decent pricing (not a replacement of course). This year's model seems to be fine so far however still having an issue with white streaks on my clothes as I did with the last one. I've decreased the amount of detergent to a ridiculously low amount, don't use fabric softener but it's still happening. The "Deep Water" setting is.... well, it's not deep water. We'll see if this one lasts any longer than the last one.
Bottom Line No, I would not recommend this to a friend
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Whirlpool HE washer
Very nice washer,plus very effictent.
Bottom Line Yes, I would recommend this to a friend
Won't drain the clothes
No matter how much we try to balance the darn machine, it never does which makes it a waist of time, water, & energy!!! It is so frustrating to go get the clothes to find them socking wet!! And the darn machine doesn't have a Spin cycle by itself, the spin cycle is combined with Rinse (More water and energy waiting) Hate the stupid machine and is brand new and the store won't take it back for us to get a different brand and model!!! HATE IT!
Only pro...it looks nice
By Whipped by whirlpool
from Ontario, canada
Horrible purchase. Right off the bat I noticed some clothes were coming out with dry spots, and still smelling dirty. I don't overfill my loads, and it still doesn't matter. I've tried using different settings with no avail. I don't use fabric softner and use HE liquid soap, but my black pants come out covered in white residue. So much for high efficiency when you have to wash your clothes three times to get them to come out clean. Save your money!
Don't waste your money
from Gainesville, FL.
I bought this washer on May/2015 and I wanted to wait few months before giving my opinion about this product. I've been washing 5 months with this washer and I cannot be more disappointed. Following the instructions according with the owner's manual or without, the clothing doesn't get clean. Washing with this product is like dumping your clothes just in water with detergent and nothing else. Just the smallest dirt will keep on your clothes. Anything that you put into this washer doesn't get washed, just soaked in water then rinsed and wait for some miracle to happen with your dirt and stains. Don't waste your money on this product. It just pretty and it has a beautiful design. Besides that, the performance is terrible.
By Disappointed shopper
from Memphis, Tennessee
Well, I wish I had read the reviews before purchasing this washer! Yes it is noisy, leaves white streaks on dark clothes, over spins with wrinkles that are almost impossible to remove and I have to stand on my toes to get the clothes out of bottom. It's expensive with lots of digital lights but I feel I've regressed 20years in my washing machine. Really, really disappointed.
worst washer i have ever owned
By sara deascentis
from youngstown, ohio
this washer is horrible. it is so deep that an average sized person cannot even reach the bottom of the tub. also, if you fill it to capacity which is the selling point for this model, it gets stuck mid cycle and just keeps rinsing. unbalanced loads are almost daily and then it wont finish. awful.
Very quiet, efficient washer
from St. Louis, Mo.
I love the look and features of this washer. It's quiet, efficient, and very smooth in its spin cycle. It looks great with the matching dryer. It's huge capacity makes doing sheets simple and fast.
One Great Washer
I have had this washer for six months. I have done allot of laundry and this washer is great. From Matress pads to my matts from my vehicle and everything comes out clean. Very quiet and excellent quality. Control board is very innovative and gives you more control over wash. The washer is also manufactured in the USA where most other brands are not. Whirlpool is a great company with s great history. Best advice is to make sure you read instructions, do not use too much laundry soap and make sure you set to correct fabric. The unit has Deep Water wash but I have yet to use it because their is always enough water for the wash.
Unhappy camper !
from Littleton, Mass
We bought this washer in August of this year . Most of the colored loads have streaks on them and my white loads have black streaks on them. Tired of washing my clothes twice. Often times the black streaks don't come out in my whites
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