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Most Liked Positive Review
Quiet, efficient dishwasher, but...
We have owned this unit for 17 months and have generally been pleased with it, but learned you must be very careful in loading to get everything clean. This sometimes means loading plates in...Read complete review
We have owned this unit for 17 months and have generally been pleased with it, but learned you must be very careful in loading to get everything clean. This sometimes means loading plates in every other slot in the lower rack depending on how much of a curve they have. Cereal bowls don't seem to fit very well in either the top or bottom rack. Load your utensils with the handles up. We only use the slotted cover for knives. We always use the "sanitize" option with both the "smart" cycle and the "heavy" cycle. That way we always have dry dishes when it is finished. We also learned that the rinse-aid dispenser can become clogged, so we dilute the rinse-aid 50% with water and set the dispensing control to maximum. I had to take the door apart to fix the dispenser and was alarmed to discover a lot of condensation on the back side of the door and rusted handle brackets. So I added a layer of foil backed insulation and a vapor barrier to reduce the chance of more condensation forming. The dishwasher is very quiet and uses very little water. It is also the only unit we found with a five year warranty on the electronics. We also like the depth and flexibility of the upper rack. I'd recommend you take a place setting of your dishes with you to the store to see how they will fit in the closely spaced tines before you by it though.
Most Liked Negative Review
Worst dishwasher ever
I have Samsung Tv's, so I figured why not give their Dishwashers a try. This dishwasher has been the worst one I have ever purchased. I have not been too impressed with the...Read complete review
I have Samsung Tv's, so I figured why not give their Dishwashers a try. This dishwasher has been the worst one I have ever purchased. I have not been too impressed with the functionality of the Dishwasher from day 1. Our dishes would have food particles on them after it completed its cycle. I would routinely have to either: a. Rewash manually b. or send through another cycle. Note: I rinse all of our dishes before putting them in there. They are not spotless, but have been pre-rinsed. This has been a problem plagued with this dishwasher from day 1. After 10 months it stopped running all together. I received 2 blinking lights (SmartAuto and Normal) which mean a High temperature Heating error. I also have a rust spot on the left inside panel of the Dishwasher. I had a Dishwasher technician out and they need to replace the heat sensor. I was still within my 1 year warranty, so I wasnâ€™t too upset about it. They were going to take a picture of the rust and send in the claim once the labor was complete. After a few weeks I called the company I bought this from and they said they submitted the claim to Samsung and the warranty part has to come from the Factory in Japan. This has taken 2 months and my 1 year warranty expired on April 7th. They still do not have the part from the factory, so I called to tell them to just order the part from somewhere else (part should be here in 2 days). Overall here is an overview of my problems with this model: 1. Dishes need to be routinely rewashed. 2. The sanitary option does not dry effectively. Dishes are still wet and need to be hand dried. 3. Rust has developed on the inside. 4. Dishwasher completely stopped working after 10 months. Well I guess it hasnâ€™t been 100% working from day one based on my other issues I have with this model. 5. Submitting a claim for a part should not take 2+ months to get. 6. If I wanted to wash my dishes by hand I wouldnâ€™t have bought a Dishwasher.
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Reviewed by 124 customers
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It's pretty to look at but....
from Harrisburg, pa
Comments about Samsung 24" Built-In Stainless Dishwasher:
My boyfriend and I bought this after our other dishwasher went out. After reading some reviews we decided this was a decent middle of the road dishwasher. At first I was really excited with the way it looked and how there was a Smart Auto button, and then I used it. I have tried every setting on here and for some reason my dishwashing detergent isn't being used. I've tried different ones and there is constant residue left over. I rinse my dishes off before I load the dishwasher and I make sure not to over load it and my dishes still come out dirty. I used the cascade platinum pods and ended up throwing a WHOLE POD OUT after my dishwasher ran on a heavy cycle and sanitize cycle. We also bought a clothes dryer and loved it but this makes me hesitant to buy any other Samsung product.
Bottom Line No, I would not recommend this to a friend
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(1 of 1 customers found this review helpful)
Poor Quality/Known defects
from Seattle, WA, USA
This came with my new house. It is poor quality and has known issues. It broke about 9 months. It was no longer under warranty as the builder purchased it 6 months before installing. I just ended up buying a replacement as it was not worth fixing. Very disappointed.
Great fit for us
We purchased a home with a complete Samsung kitchen suite. The dishwasher had some cosmetic flaws and we replaced it with this new model. We were able to match the handle perfectly and it fits right in with all the other appliances
Bottom Line Yes, I would recommend this to a friend
sleek and stylish
absolutely quite, had to check several times to make sure it was working. large versatile area to load dishes and glassware. water wall feature is amazing.
must get one that works to write a review
from Texas, USA
We purchased this as it did not feel cheap inside and had the features we needed. It tested great after install, but has not run since. I am awaiting the replacement unit. Based on that, I may increase this review.
Very happy with its performance
Would prefer a heating element to dry dishes a little better. Using drying agent helps. Dish capacity is wonderful. Able to load a lot!!
Still trying to figure this thing out.
Washer itself is nice looking. We have had a few problems. Like, there must not be a drying cycle?
Very elegant and well made
from Br la
I purchased this dish washer the day after Christmas and had it delivered a few days later. I was very pleased about its cleaning ability and how quite it is. The door latch is my favorite feature. The "feel' of it reminds me of a German luxury car. Overall it is far better than the old model it replaced and I own at least ten other Samsung products.
from New Jersey, USA
Installed 12/5/13. Became problematic summer 2015. Repairman spent 2 hours trying to get it working, to no avail.
Purchased Nov 27th have yet to get it to work
from Massachusetts, USA
Bought this Nov 27th, was delivered a week later, Kitchen was being remodeled, so the dishwasher was set aside for a couple of weeks... installed it and turned it on.. it ran for about 2 min. then the "smart auto" light begin blinking and did nothing after that..so now a repair tech is do here tomorrow Jan 21st with parts to repair....got to love taking something brand new out of the box and having to have it repaired before it ever gets used
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