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(based on 81 reviews)
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Most Liked Positive Review
Quiet, efficient dishwasher, but...
We have owned this unit for 17 months and have generally been pleased with it, but learned you must be very careful in loading to get everything clean. This sometimes means loading plates in...Read complete review
We have owned this unit for 17 months and have generally been pleased with it, but learned you must be very careful in loading to get everything clean. This sometimes means loading plates in every other slot in the lower rack depending on how much of a curve they have. Cereal bowls don't seem to fit very well in either the top or bottom rack. Load your utensils with the handles up. We only use the slotted cover for knives. We always use the "sanitize" option with both the "smart" cycle and the "heavy" cycle. That way we always have dry dishes when it is finished. We also learned that the rinse-aid dispenser can become clogged, so we dilute the rinse-aid 50% with water and set the dispensing control to maximum. I had to take the door apart to fix the dispenser and was alarmed to discover a lot of condensation on the back side of the door and rusted handle brackets. So I added a layer of foil backed insulation and a vapor barrier to reduce the chance of more condensation forming. The dishwasher is very quiet and uses very little water. It is also the only unit we found with a five year warranty on the electronics. We also like the depth and flexibility of the upper rack. I'd recommend you take a place setting of your dishes with you to the store to see how they will fit in the closely spaced tines before you by it though.
Most Liked Negative Review
Worst dishwasher ever
I have Samsung Tv's, so I figured why not give their Dishwashers a try. This dishwasher has been the worst one I have ever purchased. I have not been too impressed with the...Read complete review
I have Samsung Tv's, so I figured why not give their Dishwashers a try. This dishwasher has been the worst one I have ever purchased. I have not been too impressed with the functionality of the Dishwasher from day 1. Our dishes would have food particles on them after it completed its cycle. I would routinely have to either: a. Rewash manually b. or send through another cycle. Note: I rinse all of our dishes before putting them in there. They are not spotless, but have been pre-rinsed. This has been a problem plagued with this dishwasher from day 1. After 10 months it stopped running all together. I received 2 blinking lights (SmartAuto and Normal) which mean a High temperature Heating error. I also have a rust spot on the left inside panel of the Dishwasher. I had a Dishwasher technician out and they need to replace the heat sensor. I was still within my 1 year warranty, so I wasnâ€™t too upset about it. They were going to take a picture of the rust and send in the claim once the labor was complete. After a few weeks I called the company I bought this from and they said they submitted the claim to Samsung and the warranty part has to come from the Factory in Japan. This has taken 2 months and my 1 year warranty expired on April 7th. They still do not have the part from the factory, so I called to tell them to just order the part from somewhere else (part should be here in 2 days). Overall here is an overview of my problems with this model: 1. Dishes need to be routinely rewashed. 2. The sanitary option does not dry effectively. Dishes are still wet and need to be hand dried. 3. Rust has developed on the inside. 4. Dishwasher completely stopped working after 10 months. Well I guess it hasnâ€™t been 100% working from day one based on my other issues I have with this model. 5. Submitting a claim for a part should not take 2+ months to get. 6. If I wanted to wash my dishes by hand I wouldnâ€™t have bought a Dishwasher.
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Reviewed by 81 customers
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(0 of 1 customers found this review helpful)
Nice beautifully made appliance
from Kannapolis, NC, USA
Comments about Samsung 24" Built-In Stainless Dishwasher:
Was in the market for a new dishwasher. Went directly to Samsung. I wanted one from the same line as my fridge & microwave(to match). I was delighted to see that it is as streamlined & classy as the others in its line. It was easy to install & super easy to use. So incredibly quiet!! The cycles are a bit long...IF you are watching the dishwasher...nobody does that. 108 min is the shortest. The delay times are perfect. The fold down/removable plate rack is absolutely genius! Love that the top rack is height adjustable too, to add height in the bottom rack for taller items. Samsung literally in every room of our home & I've had Samsung cells for many years & have always been more than pleased with their products.
Bottom Line Yes, I would recommend this to a friend
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from Southaven, MS, USA
Absolutely stunning inside and out! It is stainless steel on the inside as well. Very impressive.
from New House
I like this dishwasher very much, its very quiet, cleans thoroughly, and controls are easy to use.
nothing but problems
from Macomb, MI 48042, USA
Worst dishwasher I've ever owned. Doesn't clean dishes very well and I think that's what the thing was made for.
Bottom Line No, I would not recommend this to a friend
Quiet and works great
So much quieter then the dishwasher that came with the house.
from Southern Maryland, USA
Hot steam plus cool external air equals warm condensed water. This is supposed to be a drying mode? I have to dry EVERY SINGLE LOAD even when using Jet Dry and Sanitize. I can't wait for it to break so I can replace it.
Control Panel defective
Although it is quiet and seems to clean well, the control panel has stopped working properly. After initial start, it shuts down and has to be restarted. Does this every time. Will have to replace the control panel at significant cost.
Worst Dishwasher Imaginable
from Southampton , Long Island
This is a poor excuse for a dishwasher. If you purchase it you will have to wash your dishes twice and when you remove them , you will have to wash them again. Glasses , silverware, ceramic , or porcelain dishes , having been rinsed well prior to being put in the dishwasher all come out with food stains and food particles on them. It belongs off the market. IMine is new . It does NOT CLEAN DISHES.
Good and silent washer
from Chicago, IL, USA
Not too noisy and washes the dishes clean. This is just what we wanted
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