Average Customer Reviews
Energy Star Rated - No
(based on 1673 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Love the no agitator feature. Still a bit noisy
I love the fact there is no agitator, lots more room. It is not completely quiet but much more so than my old Maytag. My last Whirlpool washer and dryer lasted for almost...Read complete review
I love the fact there is no agitator, lots more room. It is not completely quiet but much more so than my old Maytag. My last Whirlpool washer and dryer lasted for almost 20 years, hoping for the same from these two.
Most Liked Negative Review
Leaves Dusty Residue
This washer leaves a dusty residue on clothing that is tough to remove. Its very obvious on dark clothes.It also builds up mildew very quickly if the lid is not left...Read complete review
This washer leaves a dusty residue on clothing that is tough to remove. Its very obvious on dark clothes.It also builds up mildew very quickly if the lid is not left open for aeration.Odors build in this machine without consistent use of Afresh.Cycles times seem a bit long.Otherwise, washer is ok.Noise is not much of an issue. Vibrations don't move the unit due to the pads it sits on.
Reviewed by 1673 customers
Displaying reviews 1-10
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Furnished our new home with all whirlpool appliances & washer & dryer....save yourself the money & hassle & buy from a different company. Bearings in the washer are junk which also causes the seal to go when the bearing goes, water everywhere on my new floor
Bottom Line No, I would not recommend this to a friend
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(1 of 1 customers found this review helpful)
If I could give it 0 stars, I would.
from Bonney Lake, WA
LEMON alert. Horrible machine after only 2 year. No idea what I'm going to do. Our whole house has whirlpool appliances and I haven't been thrilled but this is ridiculous. Our barely 3 year old whirlpool fridge went out too. What happened to quality appliances??
Guestionable wash machine
By Washer mama
Have been using about a month and a half. Can no longer use powder detergent, due to this machine leaving powder all over clothing and in the machine. Does not clean clothing very well at all. Should not be considered a large load machine, need to do very small loads to get adequate cleanse.
Perfect size when you don't want to go to the laundromat.
from Pingree Grove IL
I have been using my new machine for five months and love it.
Bottom Line Yes, I would recommend this to a friend
Worst machine ever. Lemon.
I wish I could give this zero stars. Barely 2 years and it's broken today. We've bought over 6k in Whirlpool in the last5heard which includes2 fridges after one broke after only 3 years. Quality is no longer a factor for Whirlpool.
from Brainerd Lakes Area, MN
We bought the Cabrio W&D set 2 years ago when we became empty nesters & moved into our new house after have the Neptune for over ten years. Right away I noticed if I didn't do extra rinse, my dress clothes that I cold wash delicate actually came out still partially dry! That's crazy low water usage. Then we noticed our clothes smelled sour even after using Afresh. The washer never smelled, but the clothes did. Now the washer sounds like an airplane taking off. Pretty sure the gears are shot. We hate the sound controls on the drier, too. Turning the sound off so my husband can sleep, shouldn't be so hard.
Bearing failed after 2 years!
By MI Family
from Ann Arbor, MI
Washer performed perfectly for two years then became increasingly loud during spin cycle over past year. Now it will not complete cycle because it overloads with 10 min to go every time - because the bearing is shot. Whirlpool authorized technician said it would cost at much to replace as buy a new one. He did say that front loaders are more reliable than too loaders now.
Super high efficiency, in a very modern approach.
from Surprise, AZ
We purchased these about 2 months ago. I wanted to wait to review till we had them long enough to see how well they measured up. We had another brands frontloads and loved it. I was kind of hesitant about these because the design. Its spot on. There are a lot of different setting to this so for some it may be a little difficult to pick up. My 11 year old had no problem. I olny gave 4 stars because I dont like the fact that the fabric softner setting isnt on by default. I use fabric softner like its going out of style and everytime I have so turn this feature on before I start the load. The area around the fabric softner dispenser is difficult to clean too.
from Millbrook AL
Clothes are cleaner/softer than expected.
from Harrison, AR
Love my new Whirlpool washer and dryer perfect for our family.
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