Average Customer Reviews
(based on 64 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
It's stylish dark interior is a definite plus. It has a very nice size for larger plates and the glass touch screen buttons are both cool and stylish compared to other microwaves. Nice clean...Read complete review
It's stylish dark interior is a definite plus. It has a very nice size for larger plates and the glass touch screen buttons are both cool and stylish compared to other microwaves. Nice clean hands and fingers are required for this baby to work flawlessly though! Its made of glass!l..what can I say. The lights illuminate evenly and have a pleasant brightness. Many sensor settings to choose from make it a joy to reheat or heat up just about any dish or liquids. Controls are intuitively arranged under display and not off to the right. Just another example of its uniqueness . All and all a great way to get your personal style across without sacrificing quality, functionality or features. -it has it all...
Most Liked Negative Review
Do not buy this product
Less than 2 years after purchasing this microwave it no longer works. A Service Technician who was at my home for an unrelated issue told me that he has made many calls to repair...Read complete review
Less than 2 years after purchasing this microwave it no longer works. A Service Technician who was at my home for an unrelated issue told me that he has made many calls to repair the touch pad on this model microwave. Two months after that conversation low and behold the touch pad went dead. Well the one year warranty has expired so it's on me to stand the cost to repair or replace the touch pad; as of this writing I am unaware of what the cost will be (waiting on the technician to schedule a visit). Not sure if it will be worth it to repair/replace the touch pad knowing that it may fail again. I am sure Samsung is aware of this design flaw, if not they should be speaking to Service Technicians who are raising the flag. I am disappointed! FYI.... the Service Technician said that it's better to purchase models where the touch pad is on the side as apposed to across the bottom as in this model microwave, apparantly steam from the stove below riuns the touch pad.
Reviewed by 64 customers
Displaying reviews 1-10
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Spending months in our search paid off
from Fort Lauderdale, FL, USA
We have been happy with our choice over six months and are happy with our choice. Its design and programmable options as factory provided meet easily all our demands. Unfortunately we could not take advantage of outside venting, which would be more efficient than the recycling vent option. (Starting the vent prior to range-top cooking helps eliminate steam and smells, however.) The buttons on the touch screen are stiff, but hopefully will continue to perform well over the long term. All in all the size, efficiency, sturdiness, and design of the appliance have met our expectations well.
Bottom Line Yes, I would recommend this to a friend
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I would never buy this product again.
from Vernon Hills, IL
Comments about Samsung 2.1 Cu. Ft. Stainless Steel Over The Range Microwave:
The touchpad doesn't always work and it's very frustrating!
Bottom Line No, I would not recommend this to a friend
Merchant response: If you purchased this item from Abt and aren't happy with it, you have 30 days to return or exchange it. Please see our site or contact customer service at 847-967-8830 to begin the return process.
(1 of 1 customers found this review helpful)
from Lutz, FL, USA
Very sleek design
from Boise, ID, USA
Great microwave, we just need to get used to the buttons. We have owned a different brand for many years. It looks beautiful in our kitchen.
Ultra quiet dishwasher
from Vancouver, WA, USA
When this thing is running, you'd be hard-pressed to know it. Dishes have come out very clean, and for the most part dry. The convection drying is a bit of a surprise after my old dishwasher (which had a heating element) but I understand that convection drying is how the new units get EnergyStar rated. Rinse-aid makes a BIG difference.
from Celina, TN 38551, USA
Have had it for just over a year and use it every day!!! Easy to clean
from St. Augustine , Fl.
It's a microwave, duh. It was ordered along with a Samsung gas slide in stove and a 2 door/2drawer fridge. All great appliances.
Service and delivery comments:
ABT ROCKS!!!! The remodel project scheduled for the fall of 2015 fell apart after purchase of three Samsung appliances. The good news is that ABT. Held on to them for me until the job got back on track. No questions. No problems. Prompt and error free deliver a year later. Thank you ABT. I'll definitely order from you again !
Just over 1 year starting to experience power problems.
from Bethlehem, PA
Items that i place in the microwave at times comes out warm. Can hear the swaying of power from the unit. Thinking of placing a call for service, but my pass experience would be to replace it because of the cost of fixing it.
Does not clean
from Newtown, VA 23126, USA
The dishes fall over on each other. The lower rack does not clean the dishes even after being rinsed off before loading. I would much rather have a cheap dishwasher instead of having to deal with the headache every time using this one!
Works good after repair
Works good after repair of the popcorn feature that didn't work properly right after purchase.
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