Average Customer Reviews
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(based on 205 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great customer support from GE
Our brand new GE Café microwave was just installed, and we couldn't be happier. It replaces our original GE Café microwave, which was installed in our vacation home in 2010....Read complete review
Our brand new GE Café microwave was just installed, and we couldn't be happier. It replaces our original GE Café microwave, which was installed in our vacation home in 2010. We occupy this home fewer than 50 days per year. It worked perfectly and we loved its features and appearance. However, after 4 years of very light use the touch-screen control panel (used only on this older generation of the Café model) failed.GE Service told me they could send a technician, but because it failed so prematurely and was used so little I asked to speak to GE's Customer Relations department. After being transferred to another number, the GE representative walked me through a brief troubleshooting procedure and determined that our model was eligible for a special program. Under this program GE replaced our microwave with a new model at no charge.A week later our new microwave was installed, and we are just as pleased with it as we were with the first one. This new version is very similar, but it uses an updated control panel. Instead of a touch-pad it has a rotary dial to select features as they scroll across a digital display.I have had many GE products over the years and have always been happy with their support. This recent experience has certainly renewed my high opinion of their products and customer service.
Most Liked Negative Review
Sounds Great, Looks Great....BUT
It can NOT pop popcorn thru the Popcorn button & after you use the sensor, it takes time before the sensor will function again. On the convection side, wait 10 minutes after...Read complete review
It can NOT pop popcorn thru the Popcorn button & after you use the sensor, it takes time before the sensor will function again. On the convection side, wait 10 minutes after it has it reached the correct temperature before you use it, because they put the thermostat in the wrong place & will not actually be at correct temperature. We baked a potato using the microwave & only the bottom half was cooked. Never had this problem with the last 2 microwaves.
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Reviewed by 205 customers
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Great Microwave & 2nd Oven!!
from Grandville, MI, United States
I've been using this appliance for almost 5 months now and I'm still learning about and appreciating all of its features!
Bottom Line Yes, I would recommend this to a friend
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Love my GE Profile Convection Oven
from Tucumcari, NM
Comments about GE Profile Black Convection Over-The-Range Microwave Oven:
This is my third GE Profile Convection/Microwave oven over the range. I wouldn't do without it. To not have to heat up a large oven especially in the summer is very nice. I look forward to trying out the new Roast function. A bit confusing that it didn't come with two wire racks for baking but has two levels. The old one did and it was nice to be able to bake several pies on two shelves.
Service and delivery comments:
ABT was very good to work with, nice and friendly, and fast delivery too. Would buy from them anytime.
from West Salem, WI, United States
I totally remodeled new home including all new appliances. I fell in love with the slate look therefore my options were very limited. I still love the slate but the all the GE appliances are merely adequate. The microwave is under-powered and difficult to clean. I stainless steel is low grade and show all rubbing lines. Also the touch buttons require force rather than a mere touch. The refrigerator and stovetop oven also have issues.
Bottom Line No, I would not recommend this to a friend
So many features
from New Jersey
The new home I bought came with this Advantium oven. At first, I thought it was just a microwave, but the more I use it I discover so many other ways to cook with this super oven. The control panel is a bit intimidating at first. Once I skimmed through the manual and used the oven a couple times, it was easy to pick up how it works.
Love the color and features
By Debbie NC
from North Carolina, United States
Nice features. Love the color. Versatile with a convection bake feature.
Quality control and fit-and-finish issues
Poor quality control and inferior fit and finish for a microwave this expensive. We had to have two microwaves installed, and both had problems.
from York, PA, United States
Easy to use controls. I especially like the night light feature for those late night snack attacks!
Great Controls and Sturdy Construction
from Columbus, WI, United States
The ease of use is excellent. The popcorn button actually doesn't over or under cook popcorn, which makes this a great machine for older children to operate as well. Great look, as well.
(0 of 1 customers found this review helpful)
Like the looks of it!
By Kay 1
Bought it because the convection option would give us a 2nd oven for the holidays when the family is all here!
It looks great and gets the job done!
from rochester, mn
After looking at MANY microwaves, I settled on this one only to match my other appliances and because of the dual oven. I like this microwave, but don't love it. It's too time consuming to even start the microwave (I was used to push a time and start). Especially when I use it for a timer, you have to turn the dial, then push start, etc. Difficult to explain but when you're baking and want to use it as a timer, it's all about time. When you're shopping for a microwave, be sure to look at the ease of it, not just the looks. Otherwise, the microwave itself works great as does the convection oven.
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