Average Customer Reviews
(based on 185 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great customer support from GE
Our brand new GE Café microwave was just installed, and we couldn't be happier. It replaces our original GE Café microwave, which was installed in our vacation home in 2010....Read complete review
Our brand new GE Café microwave was just installed, and we couldn't be happier. It replaces our original GE Café microwave, which was installed in our vacation home in 2010. We occupy this home fewer than 50 days per year. It worked perfectly and we loved its features and appearance. However, after 4 years of very light use the touch-screen control panel (used only on this older generation of the Café model) failed.GE Service told me they could send a technician, but because it failed so prematurely and was used so little I asked to speak to GE's Customer Relations department. After being transferred to another number, the GE representative walked me through a brief troubleshooting procedure and determined that our model was eligible for a special program. Under this program GE replaced our microwave with a new model at no charge.A week later our new microwave was installed, and we are just as pleased with it as we were with the first one. This new version is very similar, but it uses an updated control panel. Instead of a touch-pad it has a rotary dial to select features as they scroll across a digital display.I have had many GE products over the years and have always been happy with their support. This recent experience has certainly renewed my high opinion of their products and customer service.
Most Liked Negative Review
Sounds Great, Looks Great....BUT
It can NOT pop popcorn thru the Popcorn button & after you use the sensor, it takes time before the sensor will function again. On the convection side, wait 10 minutes after...Read complete review
It can NOT pop popcorn thru the Popcorn button & after you use the sensor, it takes time before the sensor will function again. On the convection side, wait 10 minutes after it has it reached the correct temperature before you use it, because they put the thermostat in the wrong place & will not actually be at correct temperature. We baked a potato using the microwave & only the bottom half was cooked. Never had this problem with the last 2 microwaves.
Reviewed by 185 customers
Displaying reviews 1-10
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(1 of 1 customers found this review helpful)
By Best micro
Comments about GE Black Advantium Over-The-Range Microwave Oven:
Convection feature save energy from using main oven cooks great
Bottom Line Yes, I would recommend this to a friend
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Slate, nice color
By RJ is here
from Vernon, VT, United States
This microwave has all the features and looks great. Does the job well.
from Nassau County, NY, United States
Nothing bad about this. I bought and installed this myself and could not be happier. Looks great inside and out and cooks food better than aby other microwave I have had in the past
very complicated to operate
from Las Vegas, NV, United States
instead of pushing 2 buttons for the timer, there's four. Way too much work to start and stop
from Michigan, United States
I like this microwave, however, I am not to sure about the convection part. Was hard to learn how to use and the dial on the front is a pain.
Bottom Line No, I would not recommend this to a friend
Solid overall microwave with a few shortcomings
from Bellevue, WA, United States
I've been using this microwave for about a month now. Purchased it for a kitchen remodel we did over the summer. Overall the cooking performance of this microwave is top notch. Cooks fast and is high powered. The defrost cycle works well too. Great for thawing chicken, breads, etc. No complaints on the cooking performance at all. The functions could use a little work though. It's a little awkward to set a cook time, and takes a few more clicks than I feel is necessary. Also, my biggest complain is the timer is very quiet when it goes off. Should be much louder. The fan does a good job of sucking air, but it's LOUD. Even on medium setting it's loud. The low setting is much quieter, but doesn't move much air. So basically you can move lots of air and have it loud or move a little air and have it quiet. Also, would like to see the vent on a timer, so I could set it on low and then not worry about having to turn it off. It's actually so quiet I forget it's on sometimes and will realize a hour or so later than I forgot to turn it off. The underneath light is nice and does a good job of lighting up the top of our oven. Nice when you don't have under cabinet lighting. Overall happy with this purchase and would recommend it.
Nice appliance. Expensive.Looks good in kitchen. Works well
from Illinois, United States
We purchased the microwave with all of our appliances it came with the group, I lik eit a lot it does what it is suppose to do
Too soon to tell
from Zionsville, IN, United States
This was a replacement for an over-the-stove model (that was matched by GE to our GE range) that failed, we think because heat from the burners adversely affected the touch screen (even though we always has the vent on). This one seems to be better engineered, however we are experiencing fogging of the door when using the front left burner (in spite of having the vent on). So time will tell.
Cooler desert cooking
from Mesa AZ
Convection/microwave cooking keeps my house cooler, even during beastly hot Arizona desert summers!
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