Average Customer Reviews
(based on 256 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Happy it fit in the same space!
I'm pleased with our new microwave and the ease with which ABT was able to help me. I needed the same microwave but the "newer" model and in stainless. I was...Read complete review
I'm pleased with our new microwave and the ease with which ABT was able to help me. I needed the same microwave but the "newer" model and in stainless. I was worried about the installation and the removal of our old microwave and about getting ripped off. The experts at ABT price matched to a competitor's price AND our phone communication was fast and easy. The operator assured me that the microwave would fit in the same space and that installation would be fast. I'm learning just to call the experts at ABT before I stress about appliances! Our neighbor's microwave went out at the same time and I told her to call ABT. She was able to get her new microwave delivered on the same day. So I not only recommended it to a friend, we got ours installed on the same day :) The only bummer is that we had to wait 6 days for deliver/installation (which seems standard when I looked at other vendors).
Most Liked Negative Review
like the product but hated the install guide
Purchased in June 2014. Unable to install until September 2014. This whole process took two days because of the need to re-drill multiple times because the template was wrong.We planned to...Read complete review
Purchased in June 2014. Unable to install until September 2014. This whole process took two days because of the need to re-drill multiple times because the template was wrong.We planned to vent up outside through the roof as with our old GE micro. So I read the install instructions - (A) Outside Top Exhaust (vertical duct) had NO instructions that the blower motor direction needed to be changed so I installed the damper as instructed, then we installed the micro and connected the exhaust to the duct work. Only Install instructions for (B)Back Exhaust and (C) Recirculating showed instructions on how to change the blower motor direction. Finally I thought we were done - imagine my horror when I turned on the vent and it blew INTO my kitchen, NOT up out the duct work!!!. No where in the instructions are we told to test the direction of the blower and my model number was NOT indicated for specific shipping assembly - JNM7196SF1SS. I do not have the energy or ability to go through taking down this thing again to move the blower motor so unhappily I installed the carbon filter. Now I have exhaust into my kitchen which is NOT what I want. Because of this I cannot recommend the product.
Reviewed by 256 customers
Displaying reviews 1-10
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Very Dissatisfied with product
By Not satisfied customer
Comments about GE Black Over-The-Range Microwave Oven:
Purchased microwave a couple years ago, Worked fine until a couple days ago. The microwave will keep on running when it is off. Of course the warranty is no longer valid. The cost to repair is too high verses buying another. I'm also concern about other issues occurring if repaired. Will be very hesitant in buying a GE for a while.
Bottom Line No, I would not recommend this to a friend
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Lasted exactly 1-year to the day
from Thornont, PA
After 1-year the unit just stopped working. When I bang the interior top of the unit it will come back on and work for another minute or two. Then the thing shuts off. Like its not getting any power. Now what? Buy another GE?
Perfect kitchen appliance
from Denver, CO
It has more features than I know what to do with, easy to work with and warms up food like a champ!
Bottom Line Yes, I would recommend this to a friend
Microwave went in 13 months
We moved into an new house and the microwave went in 13 months
By Judy l b
from Thornton, CO, United States
Nice size. Use it everyday. So far so good. Hard to keep the stainless clean.
GIVEN THE COST OF THIS MICROWAVE I WAS SHOCKED THAT THE DOOR IS PLASTIC RATHER THAN GLASS AS IN MY PREVIOUS GE MICROWAVE.
Ergonomic, cooks well, looks good doing it
from North Carolina, United States
This is a new house unit and we are pleased. It looks great, easy to clean and cooks well. The separate timer and lamp buttons are so perfect; great idea GE.
A bit of an improvement over the previous one.
By Please leave blank
from Raleigh, NC
I like most of the features of this new Microwave oven. My only objection is with the control panel. The buttons are difficult to read and the light behind the clock/timer is not bright enough in our very bright kitchen.
By Happy DIYer
purchased as a replacement to fit existing brackets
Great Microwave and looks are stunning
from Charleston, SC, United States
It came with the house and we have used it multiple times. So far, it works great and we are very happy with it.
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