Average Customer Reviews
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(based on 192 reviews)
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Most Liked Positive Review
Samsung BD-F5700 Blu Ray Player
I have noticed a few people on here giving this product 1 - 2 stars for not having XYZ service available to stream, a issue with the remote not controlling a TV or not...Read complete review
I have noticed a few people on here giving this product 1 - 2 stars for not having XYZ service available to stream, a issue with the remote not controlling a TV or not having a display on the front panel. Did you bother to look at any online review from places such as PCmag, trustedreviews or any other online site product review place? Or better yet did you bother to look at the box when you bought it, if you purchased it in store? It states about as clearly as I have seen what services are available, and it did not have anywhere on the box that it had a learning remote in order to control tv's outside of samsung's line. These reviews should be of the products performance in playing DVD's (remember it is a DVD player), how well the installed apps work (netflix etc), any reliability or performance issues. I can say I have not noticed any issues with the Wifi performance when using Netflix, it picked up the Wifi at my house quickly, set up was easier than any other brand player I have used, load time is faster than previously owned players from other mfg's. Picture quality is as expected excellent. I have not had any issues with it dropping the Wifi signal in my home, which the other brands I owned both did while streaming content. Don't blame a product for a preconceived assumption you have about what it can or can't do, what features it may or may not have. For the individual upset because it doesn't have Amazon Prime, that's on you, It says nowhere on the box, samsung site or anywhere else that it does. The fact that is has any streaming services is a bonus I use only a couple and that is not why I purchase a DVD player, there are too many other options for that that in my opinion that work better. As I said earlier It's a Blu Ray DVD player. If you can figure that out you'll be fine, that's the purpose I purchased it for and it does a great job at what it was designed for. I hope that people reading these reviews will keep that in mind.
Most Liked Negative Review
Problems with streaming Netflix
I purchased this blu ray player last Thanksgiving. I was absolutely pleased with it until about 4 weeks ago when the firmware was updated and the device stopped streaming Netflix. I initially was sure...Read complete review
I purchased this blu ray player last Thanksgiving. I was absolutely pleased with it until about 4 weeks ago when the firmware was updated and the device stopped streaming Netflix. I initially was sure that it was a Netflix problem but after about a dozen calls to Netflix and some research of my own on the internet I found out that I am in a very large group of people who are experiencing the same problem. I have reached out to Samsung for help with this issue and I have not had the problem solved. So now I am stuck with a device that won't stream Netflix which is the most highly app used on smart tv/wifi blu rays. I give it four stars on everytbing except performance and overall because of this issue. I cannot recommend this product unless you have no interest in streaming Netflix.
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Reviewed by 192 customers
Displaying reviews 1-10
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Just what I wanted in a DVD player
from West Coxsackie, NY 12192, USA
Comments about Samsung Wi-Fi Blu-Ray Disc Player:
Does exactly as advertised The quick launch feature is just that. It launches Blu Ray disks instantly. Highly recommend to anyone interested in purchasing a DVD player.
Bottom Line Yes, I would recommend this to a friend
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from Austin, TX, USA
This Blu-ray player works great! I've had no problems with it at all.
This is a nice product.
from Lowell, MI 49331, USA
I have had this for a few weeks now. It was simple to hook up. The wireless internet connection was very easy. It updated itself immediately. Having the apps on the blu ray saves a long wired hook up across the room. Sound and picture are great even on the regular DVDs.
This product has great features and well worth the money.
from Conyers, Ga
This price is right on this product. It is easy to install and easy to operate.
(1 of 1 customers found this review helpful)
from Mesa, AZ
I have not had the blu ray player a year yet. Have very rarely used it and now it wont play blu ray discs at all. It keeps coming up the disc cant load. However it will play a regular dvd player just fine. I have done the upgrades like recommended and I have also cleaned it and still the same problems. I cant return it to the store it was purchased from because the time frame has expired. And sending it to Samsung to get it fixed would be too costly. I do believe its time to try another brand.,
Bottom Line No, I would not recommend this to a friend
Nice to have DVD, BlueRay, CD, and **Smart internet connection all in One
from Palm Springs, CA, USA
This is great. I get Netflix + others and DVD all in the one box. My settings kept going back to a different Region but with the help of support I think I have that fixed. I may have to buy another one. Thank You
BD-F5700 internet connection fails often
from Palm Beach Gardens, FL, USA
The BD-F5700 bluray player has many good features, but they are all outweighed by a poor wireless internet connection. The problem is that when the connection fails (every other day) the player will not easily connect back to the network. It requires that I turn the ATT U-verse modem off and on, or perform a hard restart on the player. The player is only 23 feet from the modem and all other wiifi devices in my house have no problems staying connected to the internet. The player has good picture quality and starts fast. But once again, the inconvenience of a failing internet connection is unacceptable and earns this product a poor rating.
Love this Wi-Fi Player
from Waynesville, NC
About Me Casual User
I wanted to save some money by streaming videos instead of physically renting them. I have a smart TV in my living room and now this player in my bedroom with an LED TV. One cost covers both TVs on Netflix. More than 50% less than I was paying. The set-up was very easy. Watched a movie immediately.
Out standing picture. Easy setup. Works great with my new Samsung Smart TV
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