Average Customer Reviews
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(based on 136 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great product, amazing service!
I love Samsung products. So, naturally, when I was looking for a better Blu-Ray player, I went with Samsung. I noticed an immediate difference in quality in my movies. However, I...Read complete review
I love Samsung products. So, naturally, when I was looking for a better Blu-Ray player, I went with Samsung. I noticed an immediate difference in quality in my movies. However, I was missing a few pre-installed applications. Which disappointed me since I made sure the player I bought would have certain applications. I talked with Technical support about these issues. The person I spoke with sent out a request to Samsung to fix the issues. About a week later, there was a firmware upgrade that fixed my problems and installed 3 new applications that weren't not on my player (that were supposed to be). I don't think that I have ever had such a fast turn around time for these kinds of issues. THANK YOU SAMSUNG!!!!
Most Liked Negative Review
Problems with streaming Netflix
I purchased this blu ray player last Thanksgiving. I was absolutely pleased with it until about 4 weeks ago when the firmware was updated and the device stopped streaming Netflix. I initially was sure...Read complete review
I purchased this blu ray player last Thanksgiving. I was absolutely pleased with it until about 4 weeks ago when the firmware was updated and the device stopped streaming Netflix. I initially was sure that it was a Netflix problem but after about a dozen calls to Netflix and some research of my own on the internet I found out that I am in a very large group of people who are experiencing the same problem. I have reached out to Samsung for help with this issue and I have not had the problem solved. So now I am stuck with a device that won't stream Netflix which is the most highly app used on smart tv/wifi blu rays. I give it four stars on everytbing except performance and overall because of this issue. I cannot recommend this product unless you have no interest in streaming Netflix.
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Reviewed by 136 customers
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from CHICAGO, IL
About Me Casual User
Comments about Samsung Wi-Fi Blu-Ray Disc Player:
I use this product each night before bed. I purchased this Blu Ray player about a month ago and am pleased, thus far.
Bottom Line Yes, I would recommend this to a friend
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Apps are slow to load.
from Green Bay, WI
The player itself looks ok. I would rather have a clock on the front of it though. Comparing it to another smart bd player I have, my Samsung is remarkably slower to load the apps.
Bottom Line No, I would not recommend this to a friend
(0 of 1 customers found this review helpful)
Have one, bought a second one!!
Overall, excellent product. One issue I have is if you exit playback, player doesn't resume from from that point in playback when you return (after shutting player off).
Blue Ray DVD Player
We love the fact that we can listen to Pandora Radio, see You Tube Videos, and have Netflix streaming on our primary Television which is also a Samsung.
It is easy to read the instructions and product has great apps.
I would recommend you buy this product for your future.
This BD-F5700 does a great job.
Although limited in the DNLA department the built in Apps and WI-Fi work great. Lacks direct internet connection. With additional download of Allshare can stream recorded media content from PC. Blu-ray video is perfect!
Super Product - Easy to Use!
from Pleasant Hill, Ohio
I use it to stream all my Netflix shows. Works beautifully.
Service and delivery comments:
ABT delivery was super fast. Great communication.
from Florida, USA
Won't load half the time. and some of the time loads vary slow. I have other blue ray player in house by another brand and don;t have any problems. we have other samsung products that work just fine.this blue ray player has been the worst.
No Amazon Prime
from Chicago, IL, USA
Found out too late that Amazon Prime is not available with this player. Very disappointed.
(1 of 1 customers found this review helpful)
Great item for the price!!
from The Villages, FL
This blue ray is easy to install and operate. I always consider Samsung brand first on all my purchases.
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