Average Customer Reviews
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(based on 218 reviews)
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Most Liked Positive Review
Samsung BD-F5700 Blu Ray Player
I have noticed a few people on here giving this product 1 - 2 stars for not having XYZ service available to stream, a issue with the remote not controlling a TV or not...Read complete review
I have noticed a few people on here giving this product 1 - 2 stars for not having XYZ service available to stream, a issue with the remote not controlling a TV or not having a display on the front panel. Did you bother to look at any online review from places such as PCmag, trustedreviews or any other online site product review place? Or better yet did you bother to look at the box when you bought it, if you purchased it in store? It states about as clearly as I have seen what services are available, and it did not have anywhere on the box that it had a learning remote in order to control tv's outside of samsung's line. These reviews should be of the products performance in playing DVD's (remember it is a DVD player), how well the installed apps work (netflix etc), any reliability or performance issues. I can say I have not noticed any issues with the Wifi performance when using Netflix, it picked up the Wifi at my house quickly, set up was easier than any other brand player I have used, load time is faster than previously owned players from other mfg's. Picture quality is as expected excellent. I have not had any issues with it dropping the Wifi signal in my home, which the other brands I owned both did while streaming content. Don't blame a product for a preconceived assumption you have about what it can or can't do, what features it may or may not have. For the individual upset because it doesn't have Amazon Prime, that's on you, It says nowhere on the box, samsung site or anywhere else that it does. The fact that is has any streaming services is a bonus I use only a couple and that is not why I purchase a DVD player, there are too many other options for that that in my opinion that work better. As I said earlier It's a Blu Ray DVD player. If you can figure that out you'll be fine, that's the purpose I purchased it for and it does a great job at what it was designed for. I hope that people reading these reviews will keep that in mind.
Most Liked Negative Review
Problems with streaming Netflix
I purchased this blu ray player last Thanksgiving. I was absolutely pleased with it until about 4 weeks ago when the firmware was updated and the device stopped streaming Netflix. I initially was sure...Read complete review
I purchased this blu ray player last Thanksgiving. I was absolutely pleased with it until about 4 weeks ago when the firmware was updated and the device stopped streaming Netflix. I initially was sure that it was a Netflix problem but after about a dozen calls to Netflix and some research of my own on the internet I found out that I am in a very large group of people who are experiencing the same problem. I have reached out to Samsung for help with this issue and I have not had the problem solved. So now I am stuck with a device that won't stream Netflix which is the most highly app used on smart tv/wifi blu rays. I give it four stars on everytbing except performance and overall because of this issue. I cannot recommend this product unless you have no interest in streaming Netflix.
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Reviewed by 218 customers
Displaying reviews 1-10
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from Vista, CA
Comments about Samsung Wi-Fi Blu-Ray Disc Player:
While we mostly speak out about products that we find disappointing occasionally we get something that exceeds our expectations. Such has been my evaluation of the BLD player. It started by finding a very good rating in Consumer Reports. Since installing it I have nothing but praise for the quality of the product. It contains many features not available in my previous player and the quality and ease of use is impressive.
Bottom Line Yes, I would recommend this to a friend
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First Blu-Ray player.
from Middletown, OH, USA
We purchased this Blu-Ray player with a new Samsung TV. Setup was simple. Remote is well set up and easy to use. The fact that it is backwards compatible with DVD's and upgrades the image is very impressive.
The upgrade I put in caused a lot of problems, and I hed to reset player to default options. Overall the player is a great player. Enjoy having it.
Needs worthy apps
from Palm Springs
The apps provided are nothing more than filler intended to bore the customer into submission. I use the DVD player as a DVD player. Netflix, Hulu, pandora are the only apps worth anything. The rest are junk apps. I would not advise this product for lack of application support.
Bottom Line No, I would not recommend this to a friend
no amazon app, confusing remote
Just purchased today but am disappointed there's no app for amazon and the remote is small and confusing and just like my TV remote with out channels. Samsung offers the amazon app on other products and can't be to hard for a software update. Put a DVD in and started fine and played fine and quality seemed good.
Came with wrong remote
from Philadelphia, PA, USA
I decided to subscribe to the WWE Network online I want see Wrestlemania 31 on my big screen so I need to install the WWE App from the smart hub store I couldn't find it so I called Samsung come to find out the Hub button should be on this remote that came with the player there is no Hub button this isn't even the correct remote I wish I knew this last year when I purchased it I could have taken it back to the store now I have to try and purchase the correct one so I will be watching Wrestlemania 31 on my laptop instead of the big screen bummer so I don't recommend this i didn't get what I paid for shouldn't have to pay for the correct remote I should be able to exchange it. Unfortunately my tv isn't a smart tv or I could access the WWE APP that way .
Really nice Blue-Ray player.
from Brownsboro, Tx.
I haven't owned this Blue-Ray player that long, but so far everything works flawlessly, I love the way it syncs up with my Samsung smart TV, it has a lot of great features and I'm very happy with it.
This product does have great features
from New York, NY, USA
It is easy to connect to your TV.Having a build-in WIFI is outstanding
Excellent product for a reasonable price
from Covert, MI, USA
I love the compact size of the unit and how easy it is to use. It was easy to install and has loads of great features.
love my samsung blu-ray player
from Louisville, KY, USA
Works great easy to set up. And connect with facebook is easy Laser remote is awesome
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