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(based on 54 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Delivers Addictively Wonderful Ice Every Day
We bought this unit to replace a ten year old one that was simply wearing out. These are fairly expensive, complicated machines that require regular maintenance and cleaning to perform properly. We bought...Read complete review
We bought this unit to replace a ten year old one that was simply wearing out. These are fairly expensive, complicated machines that require regular maintenance and cleaning to perform properly. We bought another because we love the quality and quantity of ice these machines produce. Ice from refrigerators doesn't even come close. Once you become accustomed to using this ice every day, you won't want anything else. With this new unit, we can see that KitchenAid has made a number of improvements over the years while retaining the same basic design and we like that.
Most Liked Negative Review
Our Kitchenaid ice maker lasted only about 7 years. Not so good for the whopping price of $2500+
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Reviewed by 54 customers
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Have proven to be dependable.
Comments about KitchenAid 18" White Automatic Ice Maker:
This recent purchase is my 3rd ice maker. The first two lasted about 15 yrs. each. They have proven to be simple, dependable machines. Hope I get 15 out of this one.
Bottom Line Yes, I would recommend this to a friend
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from Visalia, CA
I bought this a litte over a year ago and have had it break down mulitple times. We've had a service tech out 4 times, to repair under warranty which began on 6/2 and still isn't fixed almost two months later. Maybe it will be fixed on the 5th visit? They've replaced parts and still having trouble, will say when it worked, it worked well!
Bottom Line No, I would not recommend this to a friend
from Richmond, Va
We are thrilled with our new ice maker. It produces sufficient ice constantly, and is much quieter than our previous ice maker. It has a sleek elegant look and has received many compliments from friends.
Worked great for 48 hours.
from Longview, TX
The only good thing about this transaction was that the dealer graciously came back and took it away before he had time to send me a bill.The machine stopped making ice after its first 48 hours.
New and Improved
from Columbus GA
Had an older model and replaced with new, much improved
no filter included
from augusta, ga
could not believe that so cheap it came without a filter
from Ocean City
I have had this machine for a year and it works great . Be careful installing a new filter because if you accidentally put it in upside down , which is easy to do , you can't get it out !
from Tampa, Fl
Have previously had this unit for 10 years and love it!
Great ice, grating noise!
from The Delta
I love the ice but it is way too noisy
(0 of 1 customers found this review helpful)
Nothing but problems
I bought this ice maker, along with $10k worth of other Kitchenaid appliances, in 2008. It will not make ice once the storage bin gets low. It makes a loud squealing noise and smells like plastic melting. I have had the repairman out multiple times, to the tune of about $700.00 the last time. We are currently looking to replace this machine with a Scotsman. I hate to replace with another brand simply because it will not match the rest of my appliances. Since 2008, we have had to replace two other Kitchenaid appliances, a double drawer dishwasher because we could not get a service tech to come to our area and a trash compactor. New compactor isn't any better than the first one. Mother board has also gone out in my gas range. To say the least, I am totally disappointed in Kitchenaid. I have one Kitchenaid product that has not been touched by a technician. The other 4 have been nightmares.
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