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(based on 70 reviews)
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Most Liked Positive Review
wonderful but expensive
An under the counter ice maker is expensive but wonderful. ALWAYS buy the five year warranty on this product. Also (this is a must) get a sheet metal pan built if this is...Read complete review
An under the counter ice maker is expensive but wonderful. ALWAYS buy the five year warranty on this product. Also (this is a must) get a sheet metal pan built if this is going in cabinets. That way, if there is a malfunction the water runs out the front and you can see the water. (the pan should have a one inch lip on back and sides and flat in the front) The cleaner is expensive - there may be other cheaper products available that do the same thing. The ice maker is a very popular appliance in our home. I'm rating the performance fair because it does break down - hence the need for the five-year warranty.
Most Liked Negative Review
Ice too small and melts fast
I live in southern California and bought this ice maker as a way not to run out of ice during entertaining. I like the machine but the ice is way too...Read complete review
I live in southern California and bought this ice maker as a way not to run out of ice during entertaining. I like the machine but the ice is way too small.....I didn't consider the size of the ice when ordering this machine but it is a big thing.since the cubes are small they melt faster them larger cubes. this machine is not a freezer but rather a place that makes and stores ice which is constantly replenishing itself. This will run all day and night. It does make lots of ice and is a little noisy. If you like small melting ice this is the machine for you.......
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Reviewed by 70 customers
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Do not buy this Ice Maker
Comments about KitchenAid 15" Black Automatic Ice Maker:
Though sold as panel ready it is not - that is if you want to be able to open the door. The hinge design does not allow for the panel to be flush with the other cabinet drawers/doors.In order to open the door you have two choices 1) Move it so that the door is 7/8" forward of all other cabinet doors or 2) Leave a 7/8" space on the hinge side. Both options are UGLY! Apparently they used to use a double action hinge (which would solve my problem) but no longer do so. I called the Non-Service desk and they told me they could not help with installation other than to read the manual to me,I paid over $2K for this - one would think they could get the hinge design correct. BTW, I also purchased the undercab panel ready fridge and it uses a different hinge design that works perfectly.
Bottom Line No, I would not recommend this to a friend
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"Panel Ready" isn't really
from Austin, TX
I purchased a KitchenAid ice maker because I like the shape of the ice it produces, they're square flat pieces, like a scrabble tile. We purchased the panel ready model to install a cabinet panel on the front of it. The design on the door and hinge make it very hard/impossible to completely obscure it with a panel. The door has a slight outward curve to it, and the hinge requires the door to be proud of the cabinet base. When you add your own panel to the front, it must align with the door on the hinge side, leaving a gap between the ice maker and the cabinet. This model needs a different hinge design.
Bottom Line Yes, I would recommend this to a friend
Filter very difficult to change filter.
from Chickamauga, GA
This is my first stand alone ice maker. I like everything about it except when I attempted to change the filter. It was very difficult to grasp the filter to change.
from Rancho Palos Verdes, California
I bought this as a replacement of similar model that was breaking down frequently and had it installed 1/15. It broke down 10 months later (fortunately under warranty). It broke down again this week and condenser already needs replacement. I can see the writing on the wall and replace it with a more reliable unit. I don't recommend this ice maker to anyone
Perfect size and capacity
I bought about 3 months ago! We've had an older model in our pool house for about 5 years so it was a no brainier when we finished basement to install one in the bar area.
Second ice maker and no ice again
The first ice maker had constant repairs from the time we installed it. They finally replaced it and now we are going through the same issues with the second ice maker.
Love this ice maker
from Richmond, TX
We remodeled our kitchen this summer and this was my big luxury item. Now that I have it, it really is a luxury. We always have ice not matter how many people are at our house or if I need to fill an ice chest. I'm so happy we went ahead and installed it. It works great and has great tasting ice.
(1 of 1 customers found this review helpful)
Not good so far!
from Marrero La.
We built a new home and installed all Kitchen Aid appliances. We moved in to the home in October and already the ice maker has broken twice. We called the local dealer where all of the appliances were purchased and was told that even though the appliances are only 2 1/2 MONTHS old, it has to be repaired 3 times before Kitchen Aid will CONSIDER swapping the appliance out with a new one. WOW I hope I have better luck with the rest of my appliances!
(0 of 3 customers found this review helpful)
Not a refrigerator
By Sew bear
from Lafayette, la
When I purchased this item it said refrigerator. The word refrigerator was on the box too. However be warned it is not and therefore the ice is always melting. Otherwise it works ok but it will continue to make new ice as it melts going through the filter faster. Also ice melts quickly in you glass as a result. I do use it because the filtered ice tastes like spring water!
Don't know what I'd do without this!
By The farmers kitchen
I don't know what I'd do without this. We don't buy bottled drinks in our house. We use Ice for everything. When full we bag the ice so we never run out. When leaving out of town we bag Ice and shut it off to prevent any issues if there's a water leak power surge etc...The only thing I'd like to see improved is the noise level. It is louder than I would have imagined but not something I would get rid of it for.
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