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(based on 83 reviews)
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Most Liked Positive Review
wonderful but expensive
An under the counter ice maker is expensive but wonderful. ALWAYS buy the five year warranty on this product. Also (this is a must) get a sheet metal pan built if this is...Read complete review
An under the counter ice maker is expensive but wonderful. ALWAYS buy the five year warranty on this product. Also (this is a must) get a sheet metal pan built if this is going in cabinets. That way, if there is a malfunction the water runs out the front and you can see the water. (the pan should have a one inch lip on back and sides and flat in the front) The cleaner is expensive - there may be other cheaper products available that do the same thing. The ice maker is a very popular appliance in our home. I'm rating the performance fair because it does break down - hence the need for the five-year warranty.
Most Liked Negative Review
Ice too small and melts fast
I live in southern California and bought this ice maker as a way not to run out of ice during entertaining. I like the machine but the ice is way too...Read complete review
I live in southern California and bought this ice maker as a way not to run out of ice during entertaining. I like the machine but the ice is way too small.....I didn't consider the size of the ice when ordering this machine but it is a big thing.since the cubes are small they melt faster them larger cubes. this machine is not a freezer but rather a place that makes and stores ice which is constantly replenishing itself. This will run all day and night. It does make lots of ice and is a little noisy. If you like small melting ice this is the machine for you.......
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Reviewed by 83 customers
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(1 of 1 customers found this review helpful)
Not good so far!
from Marrero La.
Comments about KitchenAid 15 " Automatic Icemaker:
We built a new home and installed all Kitchen Aid appliances. We moved in to the home in October and already the ice maker has broken twice. We called the local dealer where all of the appliances were purchased and was told that even though the appliances are only 2 1/2 MONTHS old, it has to be repaired 3 times before Kitchen Aid will CONSIDER swapping the appliance out with a new one. WOW I hope I have better luck with the rest of my appliances!
Bottom Line No, I would not recommend this to a friend
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Not a refrigerator
By Sew bear
from Lafayette, la
When I purchased this item it said refrigerator. The word refrigerator was on the box too. However be warned it is not and therefore the ice is always melting. Otherwise it works ok but it will continue to make new ice as it melts going through the filter faster. Also ice melts quickly in you glass as a result. I do use it because the filtered ice tastes like spring water!
Don't know what I'd do without this!
By The farmers kitchen
I don't know what I'd do without this. We don't buy bottled drinks in our house. We use Ice for everything. When full we bag the ice so we never run out. When leaving out of town we bag Ice and shut it off to prevent any issues if there's a water leak power surge etc...The only thing I'd like to see improved is the noise level. It is louder than I would have imagined but not something I would get rid of it for.
Bottom Line Yes, I would recommend this to a friend
By stevie d
from North Ogden, UT
I have been very happy with the performance of this unit. Great finishing touch to my home bar.
Happy I bought it!
I spoke to a number of end users before I purchased and KitchenAid was their first recommendation in terms of the quality, ease of maintenance and best cube design!
I love this ice machine!!!
from Paden, OK
I bought this ice machine to replace one of another brand. This one is much quieter! I just love having the small ice cubes for my drinks. So handy! My family also enjoys it. We normally entertain our large extended family at least once a week and this makes the ice a no brainer!
worst appliance and service i have ever experienced
By Mad wife
Bought my ice make in Oct. 2012. It has never made more than a cup of ice in 24 hrs. By then it melts. Have had 6 service calls out to my house to replace every part on machine and it still doesn't work. Techs won't come out anymore yet kitchen aid won't back there product. They are stalling me until warranty runs out. Please stay away from this product!
15" Ice Maker
A very good ice machine. Makes plenty of ice very fast.
Great addition to our kitchen
from Point Clear, AL
We bought the ice machine for our new home. We built a custom home with a high end kitchen and this unit fits right in and looks and functions. Just as we hoped.
Works great after one year.
By Beachfront condo
from Orange Beach
We bought this ice maker one year ago. So far it works great, no problems! It makes smaller clear cubes. Much better than a previous more pricey model.
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