Average Customer Reviews
Energy Star Rated - No
(based on 153 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
one small problem
We had had an almost identical GE fridge, 12 years old, but decided to go to the now slightly-larger modern version with panel-ready capability. The new fridge performs just as well as the...Read complete review
We had had an almost identical GE fridge, 12 years old, but decided to go to the now slightly-larger modern version with panel-ready capability. The new fridge performs just as well as the old, cooling and dispensing perfectly, and the new panels look truly beautiful. The one small problem that other reviewers have commented on is the magnetic side-trims for the panels, which don;t fit well and detach when the fridge is opened. Easy fix, I suppose, with a couple of screws, but this mars an otherwise excellent product
Most Liked Negative Review
Review of new GE expensive refrigerator
We are NOT happy at all. We originally bought the refrigerator in Dec. of 2013. We had a very similar GE model with wooden doors installed on front to match our kitchen, but...Read complete review
We are NOT happy at all. We originally bought the refrigerator in Dec. of 2013. We had a very similar GE model with wooden doors installed on front to match our kitchen, but we needed to replace it after about 15 years. So, we got this model with special cabinet door panel holding supports and ordered wooden door inserts to exactly fit the special attachments on the door. The first model delivered in Dec. 2013 had magnet side pieces poorly made which kept falling off...very poor design and the handle was broken on the door. After about six repairmen trips to our house, the appliance repairmen said the handle could not be fixed and so a new exact model was ordered and installed in May 2014 to replace the one we bought in Dec. 2013. And, then the bottom section of the door which holds the wooden door inserts on the replacement model was broken off so now after two or three repairman visits with pieces what won't fit, we are still trying to get the thing replaced. The darn poorly designed magnets pieces on both sides also keep falling off. We are very sorry we bought this GE product after using GE products the last 43 years of our marriage. Had we not already paid a big price to have the wooden cabinet doors to fit this exact refrigerator made, we would insist that the dealer bring us a different product by another manufacturer...but we are stuck and very very unhappy.
Reviewed by 153 customers
Displaying reviews 1-10
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Don't buy this refrigerator
By Stupid for buying this
from Toronto, Ontario, Canada
Comments about GE Profile Custom Panel Counter-Depth Side-By-Side Refrigerator:
I bought this model 3 years ago to replace a fridge of the same outside dimensions and to match a stove and microwave of the same style. The inside capacity is very small and does not hold nearly as much as my last fridge -- the freezer baskets keep falling down -- now the support for the ice bucket has snapped. I wish I had never bought this fridge. I will never buy another GE appliance
Bottom Line No, I would not recommend this to a friend
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Not run properly, Freezer ices up, temps fluxuate
from Ashburn, VA, United States
I bought the refrigerator in March 2016 which came with my new house
from Nantucket, MA, United States
Problems with icemaker. hollow cubes, get crushed ice when requesting cubes. Overall size smaller that I thought.
from Charlottesville, VA, United States
This is a replacement from GE that was installed Feb 2016. Great to look at, easy to clean. Very quiet until about a month ago, but we'll get that fixed.
Bottom Line Yes, I would recommend this to a friend
Lousy design, no shelf space.
from Summerville, SC, United States
Worst refrigerator design I have ever seen. Both refrigerator and freezer shelves are so narrow that nothing of any size can be put on them to properly chill or to hold during prep. Hope you like tiny holiday dinners because a decent sized turkey or ham will never fit. The freezer shelves are TINY and rock back and forth, Much of the shelving is too bulky and very hard to adjust. Door racks collide with shelves in some positions so they cannot be adjusted for what you need. Water filetr only lasts a few months and is very expensive.
Takes getting used to!
from Lake Ridge, VA, United States
In all our years of marriage, we'd always had refrigerators with the freezer on top, except for the one we were replacing, which was a bottom freezer model. Everything works well in this side-by-side, and it has greater capacity than the one we replaced. Has taken some adjustment to get used to the new format. We love the ice/water feature; we'd never had that feature before.
from Fontana, CA, United States
I gave this refrigerator four stars because of the issue I am facing with it today. Purchased less than six months ago, and the freezer/refrigerator is not freezing/cooling very well. GE is going to service it and hopefully it'll get fixed (hopefully under warranty). Aside from this, great refrigerator!
from Roseville, CA, United States
Product came with new house purchase. Works good, kind of small, Noisy when compressor is running.
It's a keeper
By RCH Farms
from Des Moines, Iowa
It does a great job with all kinds of foods. Plenty of storage space. I'm new to stainless steel and I think the door is hard to keep clean.
Pretty on the outside, but NOT useful on the insis
By Jeannette kohlhaas
from Northern Virginia
Looks like a NICE stainless steel frig, but inside, the space is Terrible. I can't wait to get rid of it. THere are so many bulges on the side of the walls and in the back and the light on top, that REALLY limits the amount of storage space on the shelves. Freezer is the smallest I 've ever seen.NOT MY FAVORITE.
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