Average Customer Reviews
Economical / Quiet
Power / Ratings
(based on 200 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
So far, so Good
I love the size and features of my new microwave and how attractive it looks. My prior GE micro didn't come with a turntable, and it makes such a difference, especially when I'm...Read complete review
I love the size and features of my new microwave and how attractive it looks. My prior GE micro didn't come with a turntable, and it makes such a difference, especially when I'm using the potato setting. I purchased a steamer covered dish which does a nice job under the steamer setting, but have to guess as to size or cups of vegetables I'm cooking when the question appears. One has to make many choices when preparing some of the food, so you have to follow instructions on the screen which tells you to "press again" for options and decisions to be made. Of course, you can simply choose to use regular cooking times based on past experience. I've had to remember to press the timer setting both at the start and upon completion of a countdown, or the reminder bell won't stop until I do, unlike my last unit. Also, in order to make the turntable stationary if the serving dish is too large to rotate on it, you have to press settings and go through some options to get to that function, and then press 0 for it to stop rotating. I found out that once the food was cooked, the setting automatically returned to the rotating turntable. However, these are just all learning curves one must get used to. I pretty much use my microwave every day so I hope it has a long life.
Most Liked Negative Review
like the product but hated the install guide
Purchased in June 2014. Unable to install until September 2014. This whole process took two days because of the need to re-drill multiple times because the template was wrong.We planned to...Read complete review
Purchased in June 2014. Unable to install until September 2014. This whole process took two days because of the need to re-drill multiple times because the template was wrong.We planned to vent up outside through the roof as with our old GE micro. So I read the install instructions - (A) Outside Top Exhaust (vertical duct) had NO instructions that the blower motor direction needed to be changed so I installed the damper as instructed, then we installed the micro and connected the exhaust to the duct work. Only Install instructions for (B)Back Exhaust and (C) Recirculating showed instructions on how to change the blower motor direction. Finally I thought we were done - imagine my horror when I turned on the vent and it blew INTO my kitchen, NOT up out the duct work!!!. No where in the instructions are we told to test the direction of the blower and my model number was NOT indicated for specific shipping assembly - JNM7196SF1SS. I do not have the energy or ability to go through taking down this thing again to move the blower motor so unhappily I installed the carbon filter. Now I have exhaust into my kitchen which is NOT what I want. Because of this I cannot recommend the product.
Reviewed by 200 customers
Displaying reviews 1-10
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Product quit after warranty - possible fire hazard
from Denver, CO, United States
Comments about GE Stainless Steel Over-The-Range Sensor Microwave Oven with Recirculating Venting:
Purchased a new home and this GE model was included. Worked great for the first 17 months and then bad things started happening. The microwave would turn on by itself, make a humming noise and it was hot. Turned out to be the control panel, had it fixed and seemed like things were good. About 12 months later, experienced same problem; control panel again. Rather than replace another control panel, purchased another OTR microwave. Just couldn't take the chance that if we were weren't home, that the microwave could somehow turn itself on.
Bottom Line No, I would not recommend this to a friend
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Very noisy rotating tray
from Hamilton, VA, United States
I bought this about 5 months ago. For the first month it worked quietly like every other microwave we've had. Now the rotating tray is very very noisy. I'm hoping it dies before the warranty SE we have some small chance of getting it fixed. Though I really don't want to take it down either.
(1 of 1 customers found this review helpful)
Very Dissatisfied with product
By Not satisfied customer
Purchased microwave a couple years ago, Worked fine until a couple days ago. The microwave will keep on running when it is off. Of course the warranty is no longer valid. The cost to repair is too high verses buying another. I'm also concern about other issues occurring if repaired. Will be very hesitant in buying a GE for a while.
Lasted exactly 1-year to the day
from Thornont, PA
After 1-year the unit just stopped working. When I bang the interior top of the unit it will come back on and work for another minute or two. Then the thing shuts off. Like its not getting any power. Now what? Buy another GE?
Perfect kitchen appliance
from Denver, CO
It has more features than I know what to do with, easy to work with and warms up food like a champ!
Bottom Line Yes, I would recommend this to a friend
Microwave went in 13 months
We moved into an new house and the microwave went in 13 months
By Judy l b
from Thornton, CO, United States
Nice size. Use it everyday. So far so good. Hard to keep the stainless clean.
GIVEN THE COST OF THIS MICROWAVE I WAS SHOCKED THAT THE DOOR IS PLASTIC RATHER THAN GLASS AS IN MY PREVIOUS GE MICROWAVE.
Ergonomic, cooks well, looks good doing it
from North Carolina, United States
This is a new house unit and we are pleased. It looks great, easy to clean and cooks well. The separate timer and lamp buttons are so perfect; great idea GE.
A bit of an improvement over the previous one.
By Please leave blank
from Raleigh, NC
I like most of the features of this new Microwave oven. My only objection is with the control panel. The buttons are difficult to read and the light behind the clock/timer is not bright enough in our very bright kitchen.
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